Front Office Assistant

2 weeks ago


Johannesburg, Gauteng, South Africa Gallo Manor Lodge Full time
The position is for an upmarket guest house in the Sandton area:

  • Has nine rooms.
  • Caters for business and leisure travellers (both international and local)

Main Duties

  • Checking in and out of guests.
  • Payments via eft, card machine and via the travel IT system.
  • Making bookings via the Nightsbridge system.
  • Updating of changes on the Nightsbridge system.
  • Conference bookings and quotations.
  • Liaise with travel agents and maintain relations to keep bookings coming in.
  • Organise guest lunches and dinner.
  • Quotations via the QuickBooks system.
  • Invoicing via the QuickBooks system.
  • Overflow bookings and coordination.
  • Shuttle bookings and quotations and coordination with driver for pick ups and drop off.
  • Telephone answering.
  • Checking guests as they arrive and welcoming them.
  • Assisting guests as they check out.
  • Ensuring rooms are ready prior to guests checking in.
  • Checking bar fridge stock usage by guests and invoicing them.
  • Control of Bar stock and ordering.


Oversee maintenance calls
  • Plumber, Electrician, Technicians
  • Cameras, boreholes, aircon, DSTV and TVs etc
  • Stock Control & Ordering of supplies.
  • Supervise the gardeners and repairmen.
  • Ensure the Front Office area is neat and clean.
  • Ensure Front Office music is always on.

Pay:
R5 000,00 - R7 000,00 per month

Education:

  • Certificate (required)

Experience:

- hotel or hospitality or guest house: 3 years (required)

Application Deadline: 2024/06/16

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