Ops Specialist: Sales Account

2 weeks ago


Centurion, South Africa BCXP Full time

Business unit, Department, Reporting
Business Unit
CSO
Department
FSI/Retail & CPG/MIH/Public/Coastal/Corporate Gauteng
Reports To
Executive / ME Sales Account Management
Grade
S6 Core Description
Responsible to carry sales and customer services activities of allocated portfolio of customers. Ensure effective management of portfolio of allocated and ensure regular planned regular contact with the customers. Meet and exceed set revenue targets by cross selling and upselling of products and services in focus to the portfolio of customers. Key Deliverables / Primary Functions Formulate and implement a strategic plan that accounts for current and future market forces and movements. This must include operational milestones that drive the company to achieve its strategic objectives. Provide thought leadership and embed a culture of innovation through leveraging intellectual property and facilitate strategic innovation within the sales environment. Establish and enhance relationships with strategic customers and partners, with the aim of creating market dominance. Ensure a customer and sales orientated mind set is implemented. Drive customer experience improvement Responsible for the management and effectiveness of all processes, including the identification and mitigation of strategic risk. Design and execute on the sales plan. Manage sales activities to meet agreed targets and corporate objectives with the agreed budgets.
Ensure data quality and integrity on Salesforce is kept at the agreed levels. Core Functional Skills & Knowledge Relationship Building Account Planning & Management Customer Focus Sales Pipeline Management Sales Strategy Core Behavioural Competencies Achieving personal work goals & objectives Culture Match Delivering Results & Meeting customer expectations Job Match Persuading and Influencing Presenting and Communicating information Relating and Networking Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Commerce or Sales/Marketing OR NQF 4: Grade 12 Additional Education -Preferred /Advantage Experience
3 Years’ experience in Account Management Role
Or
5 Years’ experience in Account Management Role Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control
Span of Control
None
Level of Engagement
Engagement will all levels within the organisation, internal and external to the business. Special Requirements / Employment Condition Required to travel locally Workplace / Physical Requirements Hybrid Remote Worker Non-Billable



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