Senior Connectivity Sales Manager

4 days ago

Durban, South Africa On Line Personnel Full time

Qualifications / Requirements:

- Minimum 3 to 5 years’ experience in connectivity sales, with 2 years in a leadership/management capacity
- Engaging and energetic personality
- Proven experience leading a sales team, with measurable results
- Excellent listening skills
- Must be able to lead from the front in sales and ethics, manage, motivate and mentor, etc
- High level of confidentiality in handling all information
- Willingness to travel

Key Performance Areas:

- Staff Management
- Set targets, performance plans and objective standards for Sales Representatives
- Meet with Reps one-on-one weekly to review performance, progress, and targets
- Deliver performance reviews for each individual Rep once or twice per year
- Coach individual Sales Representatives one-on-one through phone work and prospecting help sessions to help them improve sales performance
- Participate in spontaneous sales call rides and planned field days
- Counsel, support, discipline underperforming Sales Representatives
- Develop a scalable sales process and ensure representatives adhere to it correctly
- Ensure that Reps use sales technologies, such as a CRM, correctly
- Plan and implement training programs. Hold regular skills training sessions with internal or External Sales Trainers
- Plan and preside over weekly sales team meetings
- Hold team building events onsite or offsite
- Recruit, select, onboard, and train new Sales Reps
- In some cases, oversee regional and local Sales Managers
- Motivate and engage the sales team with monetary and non-monetary (intrinsic) motivational tactics, such as sales contests, lucrative incentive packages, prizes, and public recognition
- Unite the team: Ensure Reps work as a positive unit and share their best practices
- Set a good example for the team. Work according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectively
- Ensure team does active cold calling and direct sales through canvasing different areas in-person to prospective clients
- Managing Customer Needs:

- Maintain a deep understanding of customer needs and monitor their preferences
- Resolve escalated customer issues and customer complaints regarding sales and service
- Provide expertise when setting and adjusting pricing plans and discount rates
- Provide advanced negotiation expertise
- Connect company headquarters with customers and salespeople in the field
- Managing the Business:

- Determine and assign sales quotas, targets, and/or goals. Project and forecast annual and quarterly revenue and for one or more sales territories
- Develop sales strategies to acquire new customers or clients
- Track sales team metrics and share them with company leadership
- Analyse sales data on sales results and develop plans to address performance gaps
- Collaborate with marketing executives to develop lead generation plans
- Prepare budgets and approve expenditures
- Monitor competition, economic indicators, and industry trends
- Advance one’s own professional and technical knowledge by attending workshops and other educational trainings, participating in professional societies and industry networks, and reading professional and industry publications
- Achieve individual and team sales target as set by the company

**Qualifications**:
Prefered Skills

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