IT Desktop Support Technician
1 month ago
**Key Responsibilities**:
- Install and configure software, hardware as well as PC's and laptops
- Liaising with all levels of staff effectively and provide a high level of service
**The following qualifications are required**:
- CompTIA A+ or similar qualification
- CompTia N+ or IT Diploma or MCSE
- 5+ years of experience with IT systems in an environment with 40 or more users
- Basic knowledge of IP networking and protocols, eg. HTTP, FTP, SMTP, DNS, DHCP
- Advanced knowledge of Microsoft Windows client and server operating systems
- Understanding of ITIL
- Mid to high level experience on Microsoft Active Directory
- Detailed knowledge of computer hardware (Desktops, laptops, components & peripherals)
- Basic experience with Linux and common services, eg. scripting, mysql, postfix, apache
**Skills**:
- Ability to multitask
- Ability to work independently
- Good communication skills
- Excellent organisational and interpersonal skills
- Good troubleshooting abilities
- Attention to detail
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
Application Deadline: 2023/06/16
Expected Start Date: 2023/07/01
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