Administrator - Technical Support B2B

5 months ago

Linbro Park, South Africa Rubicon Full time

**About the Administrator: Technical Support B2B**

**Administrative Assistant responsibilities are**:

- Arrange and co-ordinate Field service support, appointments and travels
- Participate in the preparation of regularly scheduled reports and trends.
- Organize database lists and filing systems
- Review and update ROC policies and procedures
- Collaborate with team members to handle requests and queries from clients
- Attending customer technical support requests received telephonically or electronically.
- Logging of tickets /keeping in contact with progress of tickets and closing off tickets. Keeping track of this process internally from an administrative perspective as well as reconciling tickets on a weekly report basis.

**Administrative Assistant requirements are**:

- At minimum a Matric or NQF 4 level qualification
- 2+ years' experience of working in an administrative support environment
- Significant experience with administration management systems and procedures
- Good practical experience with MS Office, particularly MS Excel and MS PowerPoint
- Strong time management and problem solving skills with the ability to prioritize work
- Outstanding written and verbal communication skills, with close attention to detail
- Strong organizational skills with the ability to multi-task

**Key personal attributes**:

- Computer literacy - highly Computer literate and comfortable with basic technical aspects of common operating systems with Microsoft Office general excellence
- Competent Professional business written and verbal communications skills. The ability to express yourself clearly and effectively within the company.
- An ability to provide excellent customer service - Service focus by responding to Internal customers' needs by doing it right the first time.
- Excellent time management, organizational, and follow-through skills. Disciplined Approach by being Punctual, Strong Attendance Record, getting back to customers, suppliers, and internal staff, and returning calls.
- Attention to detail while maintaining the ability to see the implications for the bigger picture
- An ability to respond quickly and accurately to requests
- A creative outlook with a problem-solving attitude.
- Self-motivated - Meet and exceed all that is required of you in your job.

**About Rubicon**

Rubicon Group is a vertically-integrated, sustainable technology group, providing end-to-end products, services, and software solutions in the fields of:

- Solar energy
- Energy storage
- E-Mobility
- Smart building and smart retail technology
- Power solutions; and
- Industrial technology

These are some of the fastest growing and most exciting sectors of the global economy, and present our staff with multiple personal and professional development opportunities.

Rubicon's extensive customer base consists of corporate and retail clients, and include large, blue-chip multinational retail groups, property developers, and EPC customers in the renewable energy sector. Our supplier and commercial partners include leading global manufacturers and some of the best-known local brands. The group employs approximately 500 people, and is head-quartered in Cape Town, South Africa, but operates throughout Southern Africa and in the UK. We are backed by two of the largest private investment groups in South Africa.

More information on the group can be found at:

  • Administrator - Technical Support B2C

    5 months ago

    Linbro Park, South Africa Rubicon Full time

    **About the Administrator: Technical Support B2C** **Administrative Assistant responsibilities are**: - Arrange and co-ordinate Field service support, appointments and travels - Participate in the preparation of regularly scheduled reports and trends - Organize database lists and filing systems - Review and update ROC policies and procedures - Collaborate...

  • Sales Support Administrator

    5 months ago

    Linbro Park, South Africa Rubicon Full time

    **About the Sales Support Consultant role**: **We are looking for an experienced Sales Support Consultant for our Sustainable Buildings Division in Gauteng. This role works closely with the Sales Consultants to grow and promote the sale of Rubicon products and fulfil a supporting role for the sales consultant to prepare quotes, sales orders, delivery...

  • System Support

    1 month ago

    Linbro Park, South Africa Putco Full time

    **Job Outputs**: Manage and Maintain the Group Server environment. Coordinate proper administration of the systems, which include the following functions: - System Backups and restores. - Set-up and maintain User Accounts. - Active Directory maintenance and set-up. - Microsoft Exchange maintenance and support. - User and Helpdesk support. - Set-up Printers....

  • Administrator: IT Support

    3 months ago

    Menlyn Park, South Africa Assupol Life Ltd. Full time

    Main Outputs and Responsibilities 1. Financial Administration of accounts - Processing of purchase orders and invoices - Day to day record tracking of expenses against budget - Assist with budget planning 2. Provide secretarial and administrative duties - Book meetings - Compile minutes at meetings - Arrange and co-ordinate internal and external...

  • Administrator: IT Support

    3 months ago

    Menlyn Park, South Africa Assupol Full time

    Description Main Outputs and Responsibilities - 1. Financial Administration of accounts - Processing of purchase orders and invoices - Day to day record tracking of expenses against budget - Assist with budget planning 2. Provide secretarial and administrative duties - Book meetings - Compile minutes at meetings - Arrange and co-ordinate internal and...

  • Sales Administrator and Support

    2 months ago

    Kempton Park, South Africa Plasson SA Full time

    **JOB SUMMARY AND GENERAL RESPONSIBILITIES** The **Sales Admin & Support** is responsible for administratively supporting National Sales Manager: Livestock. This function includes but is not limited to the following: - Assist in administrative tasks relating to the quoting of general stock and non-stock items. This will include working with Procurement...

  • Sales Support Consultant

    5 months ago

    Linbro Park, South Africa Rubicon Full time

    **About the Sales Support Consultant role** We are looking for an experienced **Sales Support Consultants **for our Smart Buildings Division in Linbro Park, Guateng. This role works closely with the Lighting Sales Consultant to grow and promote the sale of Rubicon products and fulfill a supporting role for the sales consultant to prepare quotes, sales...

  • Health & Safety Administration (Internship - 12

    1 month ago

    Linbro Park, South Africa Altron Nexus Full time

    Join our dynamic team as a Health & Safety Administrator and unlock unmatched opportunities for growth and success. We are seeking ambitious individuals with a passion for workplace compliance. If you thrive in a fast-paced, results-driven environment, we want to hear from you. The main task of a safety administrator is to ensure that the areas within...

  • Technical Support Specialist

    3 weeks ago

    Kempton Park, Gauteng, South Africa Professional Resources Partners Pty Ltd Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Professional Resources Partners Pty Ltd. The successful candidate will be responsible for providing technical support and assistance to customers in the underground equipment industry.Key Responsibilities:Coordinate technical...

  • Renewable Energy Sales Consultant

    5 months ago

    Linbro Park, South Africa Rubicon Full time

    **About the Renewable Energy Sales Consultant role** We are looking for an experienced **Sales Consultant **for our Renewable Energy Division based in Linbro Park, Gauteng. This role works closely with customers to grow and promote the sale of Rubicon products including, but not limited to, generating new business opportunities, qualifying leads, developing...

  • Senior Sales Consultant

    3 months ago

    Linbro Park, South Africa Rubicon Full time

    **Senior Sales Consultant** We are looking for an experienced **Senior **Sales Consultant **for our Sustainable Technology Division based in **Linbro Park, Gauteng.** This role works closely with customers to grow and promote the sale of Rubicon products including, but not limited to, generating new business opportunities, qualifying leads, developing...

  • Specialist: Technical Support

    6 months ago

    Menlyn Park, South Africa Assupol Life Ltd. Full time

    To provide desktop and technical support on hardware and software related issues within the organisation._ 1. Provide hardware and software support (LAN & WAN) - Install software - Troubleshooting (TCF) - Assemble computer - Repairs & maintenance of hardware & peripherals - Installation & maintenance of cabling - Maintain inventory for software & hardware...

  • Specialist: Technical Support

    6 months ago

    Menlyn Park, South Africa Assupol Full time

    Description - To provide desktop and technical support on hardware and software related issues within the organisation._ - 1. Provide hardware and software support (LAN & WAN)- Install software - Troubleshooting (TCF) - Assemble computer - Repairs & maintenance of hardware & peripherals - Installation & maintenance of cabling - Maintain inventory for...

  • 6 X Business Admin Graduates

    5 months ago

    Linbro Park, South Africa Rentokil Initial Full time

    **Rentokil Initial**: Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the...

  • Specialist: Technical Support

    5 months ago

    Menlyn Park, South Africa Assupol Life Ltd. Full time

    1. Provide hardware and software support (LAN & WAN) - Install software - Troubleshooting (TCF) - Assemble computer - Repairs & maintenance of hardware & peripherals - Installation & maintenance of cabling - Maintain inventory for software & hardware (TCF) 2. Provide 2nd line support to users on helpdesk - Investigate and provide solution (TCF) -...

  • Commercial Support Administrator

    5 months ago

    Greenstone Park, South Africa Bidvest International Logistics Full time

    **Job Purpose**: The Commercial Administrator is responsible for ensuring the efficient and professional delivery of administrative processes to support the day to day running of a busy commercial office and the Commercial Team. To support all administration functions for both internal and external stakeholders Nationally within BIL. To produce reports,...

  • Specialist: Technical Support

    5 months ago

    Menlyn Park, South Africa Assupol Full time

    Description - 1. Provide hardware and software support (LAN & WAN)- Install software - Troubleshooting (TCF) - Assemble computer - Repairs & maintenance of hardware & peripherals - Installation & maintenance of cabling - Maintain inventory for software & hardware (TCF) 2. Provide 2nd line support to users on helpdesk- Investigate and provide solution...

  • Technical Account Manager: Energy

    5 months ago

    Auckland Park, South Africa Aims International Full time

    The role: **Key Responsibilities include**: - Customer relationship management, marketing products and services to existing small, medium and larger customers to increase and maintain revenue - Annual visits to key B2B customers in the wider Gauteng area and KZN - Advise and support customers with regards to compliance and ensuring an efficient and safe...

  • Administrative Support Specialist

    5 hours ago

    Kempton Park, Gauteng, South Africa Dante Personnel Full time

    The ideal candidate will possess a Matric qualification and demonstrate proficiency in Microsoft Office. A strong ability to learn and adapt quickly is essential for this role. Responsibilities will include general receptionist functions, administration duties, and maintaining fluency in English and Afrikaans.About This OpportunityWorking with Dante...

  • Administrative Support Specialist

    3 weeks ago

    Kempton Park, Gauteng, South Africa RPO Recruitment Full time

    RPO Recruitment is seeking an experienced Administrator to support the smooth operation of our office in Kempton Park. As a leading recruitment agency, we provide exceptional administrative services to our clients.The successful candidate will play a vital role in handling various administrative tasks, utilizing their attention to detail and organizational...