Assistant Hotel Operations Manager

1 day ago


Rustenburg, South Africa RJPersonnel Full time

3years
- Responsible for managing the full operations, service, logistics and activities of the Hotel Team, under the guidance of the Hotel Manager.
- Ensure that guests receive exception all levels of personalized service while working closely with the relevant Hotel Teams and Hotel Manager.
- Assist the Heads of Departments in ensuring that guest spaces and facilities are impeccably maintained and fully functional.
- Ensure that policies, processes and standards directly affecting the guests reflects their safety, security and preferences.
- Develop, implement and monitor systems and methods that capture and communicate guest preferences, likes and dislikes as appropriate, without compromising their privacy.
- Create an environment that contributes to highly positive employee engagement and commitment to the job.
- Implement practices and activities to support the continued development of leaders and employees.
- Monitor department attendance and leave balances to prevent unnecessary expenditure on staffing.
- Liaise with al 3rd party partners regarding day-to-day operations.
- Ensure that the hotel achieves its financial objectives, as well as guests satisfaction requirements.
- Monitor the usage of equipment and consumption of stock.
- Work closely with finance and purchasing, to ensure inventory and par stock levels are appropriate to ensure consistent levels of quality service.

**Qualifications and Experience**:

- Minimum of 3- 5 years Assistant Hotel Management or Senior Duty management experience within a Hotel industry
- Tertiary qualification in Hospitality or Hotel Management beneficial
- Advanced computer skills including MS Office, including Gmail and internet.
- Effective complaint handling.
- Demonstrate exceptional organizational and leadership skills.
- Excellent written and verbal communication skills.
- Exhibit strategic thinking to ensure the hotel operations are improving and innovative.
- Personal and professional integrity of the highest standard.


  • Junior Hotel Manager

    6 hours ago


    Rustenburg, South Africa RJPersonnel Full time

    4years - Assisting the Hotel GM to manage the overall day-to-day hotel operations, as well as the food and beverage outlets on the farm. - Assist the Hotel GM to manage sales and marketing, housekeeping, front desk (including all reception and concierge staff and operations), food and beverage, Chef/kitchen, leisure, human resources, accounts, and other...


  • Rustenburg, South Africa HotelJobs.co.za Full time

    We have an opening for an Assistant/Deputy Hotel General Manager in Rustenburg. The position supports the Hotel General Manager and is responsible for overseeing the efficient operation of all departments within the hotel and management of any related staff. Main duties: - Support the General Manager to achieve effective running of the unit. - Act as...

  • Hotel General Manager

    4 weeks ago


    Rustenburg, South Africa Recreation Africa Leisure Industries Full time

    **VACANT POSITION - GENERAL MANAGER KEDAR** **Recreation Africa Leisure Industries (PTY) Ltd requires the services of a General Manager** We are seeking a passionate and experienced General Manager at **Kedar Heritage Lodge,** **Conference Centre & Spa, in Rustenburg**, to join our team. The General Manager is responsible for all aspects of operations and...


  • Rustenburg, South Africa CareerfinderZA Full time

    **Key Performance Area**: - Manage all nightly hotel operations - Correct handling of cash and company property as per company policy - Effective communication with guests and fellow team members alike - Ensure guest accounts are accurate and updated - Updating of property management system as per guest movements - Post transactions and update guest bills -...

  • Hotel Manager

    6 hours ago


    Rustenburg, South Africa HotelJobs.co.za Full time

    Previoius Hotel Management experience essential. Excellent communication skills. Outgoing. - Overseeing alll employees - Evaluating staff performance - Collecting payments and maintaining records of budgets, funds and expenses - Welcoming guests on arrival - Maintaining records of service, amenities and policies - Organising activities - Evaluating hotel...


  • Rustenburg, South Africa RJPersonnel Full time

    2years - Welcome all guests with a friendly smile and engage with them immediately - Prepare for the arrivals a day prior and to be on top of all bookings - You will be on the front of house at all times and work hand in hand with Front Office staff - To assist guest with information about the hotel and surrounds - To engage with departing guests and ensure...


  • Rustenburg, South Africa Recreation Africa Leisure Industries Full time

    **VACANT POSITION - HOTEL FRONT OFFICE RECEPTIONIST** **KEDAR COUNTRY HOTEL CONFERENCE CENTRE & SPA requires the services of a HOTEL FRONT OFFICE RECEPTIONIST** The Hotel Front Office Receptionist is responsible for providing exceptional guest service and ensuring smooth operations at the front desk. This role involves managing reservations, coordinating...

  • Maintenance Manager

    6 months ago


    Rustenburg, South Africa HotelJobs.co.za Full time

    We have various positions open for a Maintenance Manager for hotels in the following locations: Witbank, Kokstad, Rustenburg. The position is responsible for overseeing maintenance of the entire hotel (buildings, grounds and equipment) and management of the maintenance team. Main duties: - Ensures that the room care programme is pre-planned, budgeted and...

  • Hotel Receptionist

    1 week ago


    Rustenburg, South Africa Orion Group Full time

    **Introduction**: Our beautiful hotel in the Rustenburg area is hiring! We are looking for a suitable Hotel Receptionist, with a strong focus on customer satisfaction, to provide an efficient Front Office service to all our guests. **Duties & Responsibilities**: - Providing an efficient and professional Front Office service to guests while adhering to the...


  • Rustenburg, South Africa HotelJobs.co.za Full time

    **Overview** **Our Client a large Deluxe Hotel / Resort in the North West Province is recruiting for an Executive Housekeeper.** **Remuneration** - As Specified Negotiable : CTC - Live in Accommodation - Other benefits to be discussed in the interview **This position is open to South African Citizens Only !!** **Applications must include**: - ** Detailed CV...

  • Executive Housekeeper

    7 months ago


    Rustenburg, South Africa HotelJobs.co.za Full time

    **Overview** **Our Client a large Deluxe Hotel / Resort in the North West Province is recruiting for an Executive Housekeeper.** **Remuneration** - As Specified Negotiable : CTC - Live in Accommodation - Other benefits to be discussed in the interview **This position is open to South African Citizens Only !!** **Applications must include**: - **...

  • Hotel Receptionist

    7 months ago


    Rustenburg, South Africa Odire Occupational Health Pty Ltd Full time

    DUTIES AND RESPOSIBILITIES: - Greet hotel guests, answer any questions or concerns. - Provide an outstanding guest experience. - Maintain an orderly front desk. - Operate computer programs and multi-line phone systems. - Maintain guest records and book reservations. - Complete basic cashier and bookkeeping responsibilities. - Contact necessary staff to...

  • Operations Manager

    4 months ago


    Rustenburg, South Africa HotelJobs.co.za Full time

    **Location**: North West Province **Industry**: Industrial Cleaning (Hospitality - Hotels, Resorts, Large Events, and Function Venues) **Department**: Operations **Reports to**: General Manager **About the Role**: **Key Responsibilities**: - ** Operations Management**: Oversee daily cleaning operations across multiple sites, including hotels, resorts, and...

  • Hotel Receptionist

    1 day ago


    Rustenburg, South Africa Odire Occupational Health Pty Ltd Full time

    DUTIES AND RESPOSIBILITIES: - Greet hotel guests, answer any questions or concerns. - Provide an outstanding guest experience. - Maintain an orderly front desk. - Operate computer programs and multi-line phone systems. - Maintain guest records and book reservations. - Complete basic cashier and bookkeeping responsibilities. - Contact necessary staff to...


  • Rustenburg, South Africa HotelJobs.co.za Full time

    Large Hotel in the Rustenburg area is looking for a dynamic Assistant General Manager to join their growing team. - Assist in achieving year on year revenue growth. - Build a reputation for our F&B offering which attracts Weddings, Conferences and Non-Resident Diners. - Work with our team to deliver personal and business growth. - Manage all expenses to...


  • Rustenburg, South Africa HotelJobs.co.za Full time

    Large Hotel & Resort close to Rustenburg is looking for an Assistant General Manager. - Assist in achieving year on year revenue growth. - Build a reputation for our F&B offering which attracts Weddings, Conferences and Non-Resident Diners. - Work with our team to deliver personal and business growth. - Manage all expenses to ensure we achieve our budgeted...


  • Rustenburg, South Africa HotelJobs.co.za Full time

    Large Hotel & Resort based in Rustenburg is looking for a dynamic Assistant General Manager to join our growing team. - Assist in achieving year on year revenue growth. - Build a reputation for our F&B offering which attracts Weddings, Conferences and Non-Resident Diners. - Work with our team to deliver personal and business growth. - Manage all expenses to...

  • General Manager

    6 days ago


    Rustenburg, South Africa HotelJobs.co.za Full time

    Large Hotel with extensive conferencing facilities in the Rustenburg area is looking for a General Manager. Responsible for: - All aspects of operations at the hotel - Day-to-day staff management and guests. - General manager should be an ambassador for the brand. - Provide leadership and strategic planning to all departments in support of our service...


  • Rustenburg, South Africa HotelJobs.co.za Full time

    A full service game lodge seeks an experienced hotel/ lodge f&b manager with the following **ESSENTIAL REQUIREMENTS!** - Matric - Hotel School Diploma (3 years) - Minimum 4 years experience in all F&B areas obtained in a 4/5* unit - Knowledge of Opera and Micros - Must currently be holding an F&B Manager Position in 4/5* hotel or lodge with over 50...

  • Events Manager

    1 week ago


    Rustenburg, South Africa HotelJobs.co.za Full time

    **Events Manager** Based at Rustenburg **Duties & Responsibilities** - Day to day running of the events department - Overseeing and executing the setup of all events - Daily engagement with events clients on any needs they may have - Engagement with all other resort departments to ensure peripherical services are provided in accordance with event briefs -...