Hotel Receptionist

2 days ago

Rustenburg, South Africa Odire Occupational Health Pty Ltd Full time

DUTIES AND RESPOSIBILITIES:

- Greet hotel guests, answer any questions or concerns.
- Provide an outstanding guest experience.
- Maintain an orderly front desk.
- Operate computer programs and multi-line phone systems.
- Maintain guest records and book reservations.
- Complete basic cashier and bookkeeping responsibilities.
- Contact necessary staff to solve problems when challenges arise, ensuring guest comfort.
- Co-ordinate and ensure everything is compliant operationally.

JOB REQUIREMENTS:

- Grade 12 or equivalent.
- Tertiary qualification in Hospitality/Tourism would be an advantage.
- Previous experience in customer service, front desk, or hospitality-related roles.
- Fluent in English.
- Excellent communication and interpersonal skills, with the ability to maintain a positive attitude and remain calm and composed under pressure.
- Proficient in Microsoft Office.
- Proficient in using computer systems for reservations and guest management.
- Strong organizational skills and attention to detail.
- Ability to work flexible hours, including weekends and holidays.
- Solid written and verbal communication skills.

Ability to commute/relocate:

- Rustenburg, North West: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (preferred)

**Experience**:

- Customer service, front desk, or hospitality-related roles.: 2 years (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

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