Key Account Manager
4 weeks ago
Responsible for achieving budget as well as defined KPI targets including but not limited to contribution margin. **Maintain and build solid relationships between customers and the company. ** Manage and grow existing business, through regular visits and networking, in line with our strategic road map and growth plans for South Africa. **Ensure that the Sales/Bid Pipeline is of a value and quality that provides the Group with the confidence that the areas of responsibility will achieve its Order Intake targets. ** Provide timeously feedback with regards to reporting back to management. **To undertake market research into potential new customers to maximise our potential. ** To maximise the additional business opportunities with our existing customer base and maintain existing customer levels. **To plan and execute successful sales visits, leading to the selection/specification of clients products by the prospective customers/markets. ** To follow up on incoming enquiries to the business and proposals submitted, and their conversion into profitable orders that meet business development strategy. **To achieve highest possible margin and profitability where possible. ** To assist with cash collection as and when necessary. **To leverage the product range to create profitable business. ** To act as the customer´s representative within the company. **Provide up to date feedback to the customers when requested and feedback with regards to delivery date changes in a timeously manner. ** Resolve any customer related issues by working with the internal Management Team and ensure continuous improvement in customer management. **To resolve terms and conditions queries with the proposals or legal team. ** Be involved in complex sales negotiations within area of responsibility. Page 2 **Discipline in the utilisation of CRM for both reporting and forecasting purposes, to help us to drive performance. Customer visits, planning and comments on all open opportunities to be kept current and up to date. ** Keeping CRM accounts detail and information current and up to date, ensuring dormant accounts are closed and duplicate accounts are merged. **Provide technical support to customers in conjunction with Engineering & Field Service Team. ** Execute a clear and reliable reporting process to the Sales Director, in line with governance and framework agreed. **Working as a team with your peers within the organisation, in a healthy and constructive way. ** Any other reasonable instruction given to you by management.
**Desired Experience & Qualification**
Matric plus a post graduate degree in Engineering: Mechanical or Technical plus 10 years relevant experience.
**Job Type**: Permanent
Pay: R1 000 000,00 - R1 200 000,00 per year
**Education**:
- Bachelors (preferred)
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