German Assistance Coordinator

5 months ago


Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

**We offer**:
Stability within a reputable global organization.

Comprehensive training covering international best practices and utilizing various training platforms.

21 days of annual leave.

Free basement parking

**Remuneration**:
Basic salary: R22,000.00.

Medical aid coverage (for employees and two dependents, paid by the company).

Retirement Annuity (equivalent to 10% of basic salary, paid by the company).

We are currently seeking proficient German speakers to join our team as Assistance Coordinators (ACOs) within our African Medical Assistance branch. As part of a global company supporting numerous international European insurance providers and their clientele, our Cape Town-based team of 54 professionals upholds exceptional standards in insurance and assistance claims management within an international office setting, collaborating on various global projects.

In this role, you will play a pivotal part in assisting travellers worldwide during challenging situations. Your responsibilities will include liaising with clients, patients, hospitals, ambulance services, tour operators, and other stakeholders to ensure prompt and effective resolution of medical or travel-related needs for insured policyholders.

We are seeking dependable, adaptable team players with strong analytical skills and a solution-oriented approach. For a clearer understanding of the role and our business, please refer to our case studies and other resources.

Coordinate logístical arrangements both locally and internationally to support policyholders facing medical or travel-related challenges.

Collaborate closely with internal and external medical professionals.

**Job Requirements**:
Fluency in both German and English at a professional level.

Proactive mindset and ability to thrive under pressure.

Flexible and receptive to ongoing changes and training initiatives.

Previous experience in Medical Assistance, Insurance, Claims Handling, or Tourism is advantageous.

Matric or higher qualification.

Proficient in Microsoft Office tools.

Willingness to work in shifts, including weekends and evening/night shifts.

Preferred possession of a valid SA visa and FSB registration.

Art der Stelle: Vollzeit

Gehalt: R24.000,00 - R25.000,00 pro Monat



  • Cape Town, South Africa STAFFING HUB (PTY) LTD Full time

    **MUST SPEAK GERMAN AND ENGLISH FLUENTLY** **DO NOT APPLY IF YOU DONT SPEAK GERMAN** We are currently looking for German speakers to fulfil the position of Assistance Coordinator Coordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations. Work closely with medical professionals...

  • Assistance Coordinator

    5 months ago


    Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

    Salary: R22.000 Medical Aid: Discovery Health, Plan: Classic Smart, R2200, from the start of the contract (+/-7 days) Pension Annuity: 10% (on top of base salary) after the 6 months of employment 21 days of leave Parking 13thcheck = a quarterly performance bonus Description: Coordinate logistic arrangements locally and internationally to assist...

  • Assistance Coordinator

    4 months ago


    Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

    Salary: R22.000 Medical Aid: Discovery Health, Plan: Classic Smart, R2200, from the start of the contract (+/-7 days) Pension Annuity: 10% (on top of base salary) after the 6 months of employment 21 days of leave Parking 13thcheck = a quarterly performance bonus Description: Coordinate logistic arrangements locally and internationally to assist...

  • Assistance Coordinator

    4 months ago


    Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

    Salary: R22.000 Medical Aid: Discovery Health, Plan: Classic Smart, R2200, from the start of the contract (+/-7 days) Pension Annuity: 10% (on top of base salary) after the 6 months of employment 21 days of leave Parking 13thcheck = a quarterly performance bonus Description: Coordinate logistic arrangements locally and internationally to assist...


  • Cape Town, South Africa STAFFING HUB (PTY) LTD Full time

    We are currently looking for German speakers to fulfil the position of Assistance Coordinator Coordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations. Work closely with medical professionals internally and externally. **Job Requirements**: German speaker with full professional fluency,...

  • Assistance Coordinator

    5 months ago


    Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

    Salary: R22.000 Medical Aid: Discovery Health, Plan: Classic Smart, R2200, from the start of the contract (+/-7 days) Pension Annuity: 10% (on top of base salary) after the 6 months of employment 21 days of leave Parking 13thcheck = a quarterly performance bonus Description: Coordinate logistic arrangements locally and internationally to assist...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: German-Speaking International Assistance CoordinatorAt ABC Worldwide, we are seeking a highly skilled and multilingual professional to join our team as a German-Speaking International Assistance Coordinator.Job SummaryWe are looking for a proactive and detail-oriented individual with excellent communication skills to coordinate logistics and...


  • Cape Town, South Africa STAFFING HUB (PTY) LTD Full time

    We are currently looking for German speakers to fulfill the position of Assistance Coordinator (ACO) (ECCT/ECP) The Company is the African Medical Assistance branch, part of a global company providing support for various International European insurance companies and their travelers. Our current 54 staff members in Cape Town are handling insurance and...


  • Cape Town, South Africa Believe Resourcing Full time

    Location: Cape Town, South AfricaType: Full-TimeSalary: R22,000.00 per month, plus benefits About the Client The client is a global company providing essential support services. Their Cape Town branch handles international projects, coordinating logistics and assisting policyholders in medical and travel situations worldwide. Why Join Them? - Enjoy...


  • Cape Town, South Africa Black Pen Recruitment Full time

    **German Speaking Assistance Coordinator (Insurance)** Our client has serviced its expatriate and travel insurance shareholder companies since 1971. Their insurance clients list global players, as well as smaller companies. Depending on their specific requirements they provide emergency assistance via our 24/7 assistance hubs and chosen language platforms,...


  • Cape Town, South Africa STAFFING HUB (PTY) LTD Full time

    **Job Title**: German & English-Speaking Assistance Coordinator (ACO) **Location**: Cape Town, South Africa **Company**: African Medical Assistance (Part of a Global Company) **About the Company**: We are the African Medical Assistance branch of a global organization providing medical and travel assistance to international travelers covered by European...


  • Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

    We are currently looking for German speakers to fulfill the position of Assistance Coordinator (ACO) (ECCT/ECP) The company is the African Medical Assistance branch, part of a global company providing support for various International European insurance companies and their travelers. The Company belongs to the Munich Re Group with its subsidiaries of ERGO...


  • Cape Town, South Africa 247 Recruitment Advice (ta Evolution Recruitment) Full time

    Our client is an international concern providing claims assistance to European medical insurance companies from their African head office in **Cape Town**. The company seeks to grow their Cape Town team through the appointment of **German native speakers **in the role of Assistance Medical Co-ordinator. The primary responsibilities of the Co-ordinator is to...


  • Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

    Job Description: Coordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations. Work closely with medical professionals internally and externally. Job Requirements: **German speaker with full professional fluency, also in English (MUST)** Proactive and performing well under...


  • Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

    Job Description: Coordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations. Work closely with medical professionals internally and externally. Job Requirements: **German speaker with full professional fluency, also in English (MUST)** Proactive and performing well under...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: German-speaking Travel Claims Assistance CoordinatorABC Worldwide is seeking a highly skilled and experienced German-speaking Travel Claims Assistance Coordinator to join our team.Job SummaryWe are looking for a professional with excellent communication skills and a strong background in medical assistance, insurance, and claims handling. The...


  • Cape Town, South Africa STAFFING HUB (PTY) LTD Full time

    Job Title: German & English-Speaking Assistance Coordinator (ACO) Location: Cape Town, South Africa Company: African Medical Assistance (Part of a Global Company) About the Company: We are the African Medical Assistance branch of a global organization providing medical and travel assistance to international travelers covered by European insurance...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: German Travel ConciergeJob Summary:ABC Worldwide is seeking a highly skilled German Travel Concierge to join our team. As a key member of our concierge team, you will be responsible for providing exceptional customer service to our international clientele, ensuring seamless travel experiences, and resolving any travel-related issues that may...


  • Cape Town, South Africa Jev Job Solution (Pty) Ltd Full time

    The Company is the African Medical Assistance branch, part of a global company providing support for various International European insurance companies and their travelers. Our current 54 staff members in Cape Town are handling insurance and assistance claims with high professional standards in an international office environment in various international...


  • Cape Town, South Africa ABC Worldwide Full time

    Our client is seeking German speakers to fulfil the position of International Assistance Coordinator (ACO). Job DescriptionCommunicate over the phone and via email with policyholders and a worldwide network of medical providersCo-ordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situationsWork...