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German Speaking Assistance Coordinator

1 month ago


Cape Town, South Africa Evolution Recruitment Full time

Our client is an international concern providing claims assistance to European medical insurance companies from their African head office in **Cape Town**. The company seeks to grow their Cape Town team through the appointment of **German native speakers **in the role of Assistance Medical Co-ordinator.

The primary responsibilities of the Co-ordinator is to help traveler’s world-wide in difficult situations and to ensure communication flow between the clients, the patients, hospitals, ambulance companies and tour operators. The main aim is to arrange the medical or travel needs for the insured policyholder.

Remuneration: R20 000 basic negotiable + benefits + 21 days annual leave

Minimum Requirements
- **German native speaker with full professional fluency in English**:

- **Degree**:

- **SA Residency / SA VISA secured**:

- _Previous work experience within travel / insurance / medical assistance / call center highly advantageous_
- _FSB registered - highly beneficial_

The responsibilities of the Assistance Co-ordinator includes:

- Co-ordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations
- Work closely with medical professionals internally and externally