German International Host
4 months ago
***:**Position: German International Host**
*** Key Responsibilities**:
***
- **Greet and welcome guests in a friendly and professional manner**
***
- **Assist guests with any inquiries or requests they may have**
***
- **Provide information about ship activities, events, and ports of call**
***
- **Coordinate and lead group activities and events for German-speaking guests**
***
- **Ensure all guest needs are met and exceeded**
***
- **Maintain a high level of cleanliness and organization in public areas**
***
- **Act as a liaison between guests and other departments on the ship**
***
- **Handle and resolve any guest complaints or issues in a timely and efficient manner**
***
- **Follow all safety and security procedures to ensure the well-being of guests and crew**
***
- **Participate in safety drills and trainings as required**
***
- **Assist with embarkation and disembarkation procedures**
***
- **Uphold the company's standards and policies at all times**
*** Qualifications**:
***
- **Fluent in German and English (additional languages are a plus)**
***
- **Previous experience in customer service or hospitality**
***
- **Excellent communication and interpersonal skills**
***
- **Strong organizational and time-management abilities**
***
- **Ability to work in a fast-paced and dynamic environment**
***
- **Team player with a positive attitude**
***
- **Willingness to work flexible hours, including evenings, weekends, and holidays**
***
- **Must be able to pass a background check and obtain necessary travel documents**
**Working Place**:
**Cape Town, Western Cape, South Africa**:
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