Administrator: Service Desk

Description To administrate incidents, provide first line IT support via service desk and to liaise with users with regard to incidents and problems. - 1. Provide first line support to users- Register incidents - Provide first line support to user (TCF) - Escalate incident to second line support - Monitor the status and progress towards resolution of all...

**Main Outputs and Responsibilities for This Position**: **1. Co-ordination of departmental communication** - Liaise between managers, team, and other teams - Follow-up on responses and reports from managers - Handle and screen all incoming telephone calls and respond appropriately - Attend to normal telephonic enquiries - Manage in - and outgoing faxes -...

Kempton Park, Gauteng - Information Technology **Group IT Service Desk Lead (JB1994)** Kempton Park, Johannesburg R650 000.00 per annum Duration: Permanent - Overview_ - We are looking for a passionate, result orientated Service Desk Lead to join our IT service delivery department _ **Minimum Requirements**: BCom IT / ITIL Service delivery or similar At...

To run the IT department service desk unit. Setting KPI's Effective incident management. Minimum5 years experience Server technical support technologies ( 2012-19, AD, Exchange, Citrix Virtual App, Cloud based technologies incl. M365.) Networking experience incl VPN, LAN, WAN and wireless

**Job description**: As the Team Leader - Service desk, your job purpose is daily real time management of the team to ensure service levels are met and maintain a high level of customer service. Attend to team related issues. The identification, management and resolution of problems that affect the quality of service to the user/client base. Responsible for...

**Duties & Responsibilities**: - Installation, configuration and upgrade of DBMS - Implement database security policies, data encryption, account management and access control - Ensure that database activities are monitored, to detect (and prevent) unauthorized activities and/or data breaches - Design, develop, and implement databases in collaboration with...

Job purpose Service Desk Technician providing first-line support to Client Sites using Remote Tools. Duties and responsibilities - Validate newly created tickets from all Sources using Validation Matrixes. - Validate Customer Details (Contact Customer if Required) - Validate First pass Assessment of Impact and Change if Required. - Validate First Pass...

**Our client based in Johannesburg is looking to employ a Sales Support Front-Desk and Admin to join their team.** **Requirements**: - Matric/equivalent - Computer literate - proficiency in MS Word, MS Excel, PowerPoint and Outlook. - Strong administrative skills. - Customer Service driven. - Experience in either sales/ sales administration, customer...

**Main Outputs and Responsibilities for This Position**: **Provide advice to clients** - Verify the positive identification of the client - Provide correct and accurate advice to clients on products; premiums (monthly); beneficiaries; payments (school fund, loans; life assured on policy; (TCF) - Make notes on the system - Provide assistance on...

Description **Main Outputs and Responsibilities for This Position**: **Provide advice to clients** - Verify the positive identification of the client - Provide correct and accurate advice to clients on products; premiums (monthly); beneficiaries; payments (school fund, loans; life assured on policy; (TCF) - Make notes on the system - Provide assistance on...

**Main Outputs and Responsibilities for This Position** **1.Attend to client queries**: **2.Process changes to payment methods; personal and contact details and beneficiaries**: - Validate clients personal information (TCF) - Update changes on the system (changes to debit order; or to PERSAL) (TCF) - Update changes to personal and contact details (TCF) -...

Description **Main Outputs and Responsibilities for This Position** **1.Attend to client queries**: **2.Process changes to payment methods; personal and contact details and beneficiaries**: - Validate clients personal information (TCF) - Update changes on the system (changes to debit order; or to PERSAL) (TCF) - Update changes to personal and contact...

**We are looking for a young, vibrant individual to fill a vacancy as administrative receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.** **Responsibilities**: - Assisting customers and couriers at the front desk. - Processing incoming jobs, invoicing outgoing jobs and packaging. Delivering...

PLEASE ATTACH YOUR ORIGINAL CV TO APPLY FOR THIS POSITION. **Company Description** A prominent Audit Firm in Pretoria East is looking for a Tax Administrator. 1. Processing new clients on the system and do Tax Engagement letters 2. Erase clients removed from the system and do a profile handover 3. Process Tax engagement letters for clients to get up to...

Menlyn Pretoria Market Related The Campus Administrator is responsible for all the general administrative tasks on cmapus in support of the management team, to ensure regulatory compliance in respect of Occupational Health and saftey including Covid-10 Compliance, support in terms of HR administration as well as operational administration and oversignt with...

Our well known luxury dealer client based in Menlyn is looking to employ customer driven Service Advisor. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality...

**Don't be ordinary, be EXTRAORDINARY!** Do you want to work for the coolest growing international brand in SA and earn while you play? We are looking for dynamic, meticulous and service-driven Club Receptionists to join the Ignite Tribe. **ARE YOU UP FOR THE CHALLENGE?** As a Service Ambassador employee, you are responsible for the Reception area and...

Company Description A leading Auditing Firm based in Menlyn, Pretoria is in search of a Tax Administrator to join their team. **Job Description**: - Provide internal support to partners and clients in respect of SARS and E-filing issues - Liaising with clients as required - Submission of Trust, Individual and Company Income Tax Returns - Checking of...

At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make...

**Microsoft 365 Technician/Administrator Wanted - Join Our Team!** **Position: Microsoft 365 Technician/Administrator** **Location**: Menlyn, Pretoria **Responsibilities**: - Administer and manage Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive. - Handle user account setup, management, and troubleshooting. -...