CRM & Content Manager

2 weeks ago

Cape Town, South Africa RMV Solutions Pty Ltd Full time

Key Objective:
The CRM & Content Manager will spearhead the management of customer relationships by fostering engagement through our CRM platform. They will also supervise creating and dissemination compelling content across diverse channels. This multifaceted role melds technical expertise in CRM with innovative content strategy and development to amplify our brands visibility, bolster customer loyalty, and drive sales.

**Responsibilities**:

- Hubspot / CRM Management
- Serve as the in-house Hubspot expert.
- Supervise day-to-day CRM platform operations, ensuring precise segmentation, data management, and analysis of customer interactions.
- Formulate and execute CRM strategies to nurture the database and contacts, guiding them through the sales funnel to conversions and fostering repeat and referral business.
- Monitor and analyze customer behavior to pinpoint trends and seize engagement and conversion opportunities.
- Comprehend customer personas, visitor journeys, funnels, CTAs, intent, and segmentation.
- Conduct regular feedback sessions with each Head of Department to provide insights on database marketing/newsletters.
- Content Management
- Implement the content strategy.
- Develop a B2B content strategy to ensure brand coherence across divisions.
- Issue one newsletter per division.
- Report and take follow-up actions on all newsletters.
- Formulate a video content strategy.
- Brand & Website
- Oversee travel awards.
- Manage website upkeep.

**Requirements**:

- Prior experience with Hubspot, including building automation, workflows, forms, and journeys.
- ** Previous involvement in a digital content or marketing agency setting.**
- Proficiency in Canva, Asana, HubSpot (or similar CRM), Google Docs, Dropbox, WordPress / Webflow, with knowledge of Adobe Software being advantageous.
- Strong organizational skills with a focus on prioritization.
- Responsible, diligent, and performance-driven.
- Curious and innovative thinking.
- Positive, mindful, and empathetic.
- Self-motivated with a proactive mindset.
- Effective listening, communication, and diplomatic skills.
- Ability to work independently and collaboratively.
- Capability to work effectively during peak periods.
- Adaptability to a fast-paced, occasionally stressful environment.
- A keen eye for visual detail.

  • CRM & Content Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa RMV Solutions Pty Ltd Full time

    Key Objective:The CRM & Content Manager will spearhead the management of customer relationships by fostering engagement through our CRM platform. They will also supervise creating and dissemination compelling content across diverse channels. This multifaceted role melds technical expertise in CRM with innovative content strategy and development to amplify...

  • CRM & Content Manager - Tourism

    2 weeks ago

    Cape Town, South Africa Tanya Serra Recruitment Full time

    A luxury African safari company offering personalized trips throughout the African continent base in Cape Town seeks a CRM & Content Manager to join their dynamic team. The CRM & Content Manager will lead efforts in managing customer relationships through engagement using our CRM platform and oversee the creation and distribution of engaging content...

  • Ecomplete CRM

    2 weeks ago

    Cape Town, South Africa Smollan Full time

    At eComplete, we create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey - from click to delivery - enabling our clients to stay focused and what they do best....

  • CRM Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Betway Group Full time

    Kick-start your career in the online gaming world and experience the very latest in technology and innovation.The Department:The Country Management Department is responsible for all aspects of the business for their particular region(s). With the CRM team within the department responsible for optimising all stages of the customer lifecycle to ultimately...

  • CRM Manager

    3 weeks ago

    Cape Town, South Africa Aramex Full time

    **Key Responsibilities** - Own the CRM planning and implementation process, liaising with Tech, Creative, Sales and all relevant internal channels to ensure CRM is fully aligned with the business and vice versa - Develop a deep nurturing flow for sophisticated B2B & B2C customer segmentation - Maintain all the CRM systems and databases required to deliver...

  • Content Marketer

    2 weeks ago

    Cape Town, South Africa Initiate international Full time

    Are you a **Content Marketer** looking for an exciting new challenge? We have a great career opportunity for you to join a leading online sports betting platform at their offices in **Cape Town**. You will be responsible for creating and executing the content, CRM and promotional plans, ensuring that it supports the overall marketing strategy. If you are...

  • CRM Manager

    1 month ago

    Cape Town, South Africa British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT SOUTH AFRICA** **IS LOOKING FOR A CRM MANAGER TO JOIN OUR TEAM IN CAPE TOWN** **SENIORITY LEVEL**:Management **FUNCTION**:...

  • CRM Executive

    2 weeks ago

    Cape Town, Western Cape, South Africa Betway Group Full time

    Kick-start your career in the online gaming world and experience the very latest in technology and innovation.The Department:The Country Management Department is responsible for all aspects of the business for their particular region(s). With the CRM team within the department responsible for optimising all stages of the customer lifecycle to ultimately...

  • CRM Manager Kg

    3 weeks ago

    Cape Town, South Africa Mediro ICT Full time

    **Your responsibilities will include**: Developing and executing a CRM Strategy that supports the overarching Marketing Strategy. Crafting CRM campaigns aimed at driving new and returning buyers, increasing cross-sell and up-sell opportunities as well as preventing dormancy. This includes identifying relevant channels and key messaging. Crafting CRM...

  • Content Marketer

    2 weeks ago

    Cape Town, Western Cape, South Africa Initiate international Full time

    Are you a Content Marketer looking for an exciting new challenge? We have a great career opportunity for you to join a leading online sports betting platform at their offices in Cape Town. You will be responsible for creating and executing the content, CRM and promotional plans, ensuring that it supports the overall marketing strategy. If you are hyper...

  • Content Officer

    4 weeks ago

    Cape Town, South Africa Machine_ Full time

    Company Description **About Machine_** Machine_ is a creative solutions agency represented across Cape Town, Johannesburg and Durban, and is home to over 75 adventurous minds. At Machine_ we don’t believe that intuition and gut feel are enough. That’s why everything we do starts with an insight. Our team of experts uses these insights to create...

  • Content Marketer

    2 weeks ago

    Cape Town, Western Cape, South Africa Initiate international Full time

    Are you a Content Marketer looking for an exciting new challenge? We have a great career opportunity for you to join a leading online sports betting platform at their offices in Cape Town. You will be responsible for creating and executing the content, CRM and promotional plans, ensuring that it supports the overall marketing strategy. If you are hyper...

  • Ecomplete CRM

    2 weeks ago

    Cape Town, Western Cape, South Africa Smollan Full time

    At eComplete, we create and manage the perfect environment in which e-commerce thrives. Our first-of-a-kind, fully managed, end-to-end e-commerce solution helps brands and retailers get to market at a fraction of the time and cost. We manage the entire e-commerce journey - from click to delivery - enabling our clients to stay focused and what they do best....

  • Content Marketer

    3 weeks ago

    Cape Town, South Africa Surgo HR & Training Full time

    Our client operates local-focused sportsbooks, virtual games and casino sites, and an online poker cardroom. Overall, the company has over 2.5 million registered customers in 200 countries, who place over one million bets (casino, poker, sports and virtual games) per day and they are looking for a Motion Graphics Designer to join their...

  • CRM Manager

    1 month ago

    Cape Town, South Africa takealot.com Full time

    takealot.com, a leading South African online retailer, is looking for a highly talented CRM Manager to join our team in Cape Town. In this role, you will be responsible for the design and execution of Takealot’s customer lifecycle strategy & Takealot’s subscription service . We are a young, dynamic, hyper-growth company looking for smart, creative,...

  • CRM Manager

    4 weeks ago

    Cape Town, South Africa takealot.com Full time

    takealot.com, a leading South African online retailer, is looking for a highly talented CRM Manager to join our team in Cape Town. In this role, you will be responsible for the design and execution of Takealot’s customer lifecycle strategy & Takealot’s subscription service . We are a young, dynamic, hyper-growth company looking for smart, creative,...

  • CRM Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa takealot Full time

    , a leading South African online retailer, is looking for a highly talented CRM Manager to join our team in Cape Town. In this role, you will be responsible for the design and execution of Takealot's customer lifecycle strategy & Takealot's subscription service . We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working...

  • CRM Manager

    1 week ago

    Cape Town, South Africa takealot.com Full time

    takealot.com, a leading South African online retailer, is looking for a highly talented CRM Manager to join our team in Cape Town. In this role, you will be responsible for the design and execution of Takealot’s customer lifecycle strategy & Takealot’s subscription service . We are a young, dynamic, hyper-growth company looking for smart, creative,...

  • CRM Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa British American Tobacco Full time

    BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT SOUTH AFRICA IS LOOKING FOR A CRM MANAGER TO JOIN OUR TEAM IN CAPE TOWNSENIORITY LEVEL:ManagementFUNCTION: MarketingSALARY RANGE:competitive...

  • Content Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa Machine_ Full time

    Company DescriptionAbout Machine_Machine_ is a creative solutions agency represented across Cape Town, Johannesburg and Durban, and is home to over 75 adventurous minds. At Machine_ we don't believe that intuition and gut feel are enough. That's why everything we do starts with an insight. Our team of experts uses these insights to create impactful and...