Returns Officer

3 months ago


Roodepoort, South Africa Gadget Boss Full time

**About us**

We are professional, agile, and fast-paced.

Our work environment includes:

- Modern office setting

Our growing company is seeking a highly skilled and motivated warehouse returns officer to join our team. With a minimum of 1 year of experience in the returns department within the retail industry and a Grade 12/Matric certificate, you will play a crucial role in handling the process of receiving, inspecting, and processing returned items into our warehouse.

**Responsibilities**
- Receive, inspect, and sort the returned items or goods according to the company’s policies and procedures.
- Record, document and report the details and reasons of the returns, such as quantity, quality, condition, defects, damages, etc.
- Communicate and coordinate with the customers or clients, suppliers, vendors, warehouse staff, and other departments to resolve any issues or queries related to the returns.
- Process the returns according to the company’s guidelines and standards, such as issuing refunds, exchanges, credits, replacements, repairs, etc.
- Ensure the proper storage, handling, and disposal of the returned items or goods, following the health and safety, environmental, and legal regulations.
- Monitor and maintain the inventory of returns and stock levels, using the appropriate systems and tools.
- Analyse and evaluate the data and trends of the returns and provide feedback and recommendations to improve customer satisfaction, quality control, and operational efficiency.

Skills and Requirements:

- Basic understanding of warehouse practices and procedures.
- Proficiency in using inventory management software and MS Excel for data analysis.
- Excellent analytical and problem-solving skills, with strong attention to detail.
- Ability to work accurately and efficiently in a fast-paced environment.
- Strong communication and interpersonal skills to collaborate with suppliers and internal stakeholders.
- Reliability and dependability in the handling of valuable and sensitive returned items.
- Must have Matric (Garde 12) or Equivalent NQF

*Minimum of 1 year of experience in returns department preferably in the reurns department retail industry

**Salary**: R5,000.00 per month

Application Question(s):

- Do you have Customer returns experience?


  • Returns Officer

    3 months ago


    Roodepoort, South Africa Gadget Boss trading as Click now Full time

    Gadget Boss is a leading ecommerce company committed to providing high-quality products and exceptional customer service. We strive to create a positive shopping experience for our customers by offering a diverse range of products and ensuring satisfaction with every purchase. **Job Description**: As a Returns Officer at Gadget Boss you will play a crucial...

  • Returns Supervisor

    3 months ago


    Roodepoort, South Africa Gadget Boss trading as Click now Full time

    About Us: Gadget Boss trading as Click Now is a dynamic e-commerce company specializing in car accessory, gadgets, electronics, toys. We are committed to delivering exceptional products and experiences to our customers through various online platforms, including Amazon Marketplace. As we continue to grow, we are seeking a talented Amazon Marketplace Manager...

  • Fulfillment Officer

    3 months ago


    Roodepoort, South Africa Gadget Boss trading as Click now Full time

    Gadgetboss trading as Clicknow.co.za is a dynamic and rapidly growing e-commerce company dedicated to providing our customers with an exceptional online shopping experience. We are passionate about innovation, customer satisfaction, and creating a positive impact in the e-commerce industry. Join our team and be a part of the exciting world of online...


  • Roodepoort, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Senior Customer Relations **IIE MSA**, since April 2019 we are part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE is internationally recognised by the British Accreditation Council. IIE MSA, located on a 100-hectare campus in Ruimsig, Johannesburg, in the province of...


  • Roodepoort, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Senior Customer Relations **IIE MSA**, was founded in 2001 by Monash University. Since April 2019 we are part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE is internationally recognised by the British Accreditation Council. IIE MSA, located on a 100-hectare campus in...


  • Roodepoort, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Deputy Head: Academic Operations **IIE MSA**, since April 2019 we are part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE is internationally recognised by the British Accreditation Council. IIE MSA, located on a 100-hectare campus in Ruimsig, Johannesburg, in the province of...


  • Roodepoort, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Deputy Head: Academic Operations **IIE MSA**, since April 2019 we are part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE is internationally recognised by the British Accreditation Council. IIE MSA, located on a 100-hectare campus in Ruimsig, Johannesburg, in the province of...


  • Roodepoort, South Africa Worxs4U Recruitment Full time

    Job Overview **Date Posted**: Posted 36 mins ago **Location**: Roodepoort, Gauteng **Job Title**: Junior Sales Administrator **Education Level**: High School / Matric **Job Level**: Junior **Minimum Experience**: 1 - 3 Years Junior Sales Administrator job vacancy in Roodepoort. Our client is looking for a junior person to assist in the sales office...

  • Mobile Administrator

    3 months ago


    Roodepoort, South Africa Fidelity Services Group Full time

    **Job Description Mobile Administrator (IT)** The Function is responsible for all admin functions in the Mobile management department and includes the following responsibilities: - IT Reception - Ordering office supplies - Handling processing payroll orders for the IT department - Collecting cell phones and ensuring they are delivered to the right...

  • Stock Controller

    3 months ago


    Roodepoort, South Africa Shoprite Group Full time

    **Purpose of the Job**: Medirite Plus Allens Nek is looking for a Stock Controller whose expertise translates into optimally maintained stock levels. The purpose of the role is to accurately accept deliveries of incoming goods and facilitate the smooth flow of goods to the trading store and back to the distribution center and suppliers. To be successful in...


  • Roodepoort, South Africa Clicks Group Limited Full time

    **Listing reference**: 016473**Listing status**: Online- **Position summary** **Industry**:Pharmaceutical Sector - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Roodepoort - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - We are looking to recruit a permanent Warehouse Supervisors:...


  • Roodepoort, South Africa Clicks Group Limited Full time

    **Listing reference**: 016474**Listing status**: Online- **Position summary** **Industry**:Pharmaceutical Sector - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Roodepoort - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - We are looking to recruit a permanent nightshift Warehouse...

  • Warehouse Supervisor

    3 months ago


    Roodepoort, South Africa Gadget Boss trading as Click now Full time

    Are you a detail-oriented and organized professional with experience in Warehouse management? We are seeking a highly motivated Warehouse Supervisor to join our retail industry team. With a minimum of 2 years of experience and a diploma or bachelor's qualification, you will play a critical role in ensuring the smooth functioning of our warehouse...


  • Roodepoort, South Africa HR Genie Full time

    Customer Service CoordinatorLocation:Johannesburg Metro, Roodepoort, Roodepoort NorthJob Type:Permanent, Full-Time hoursPrimary Industry:Retail and WholesaleJob Duties:Assist Technicians in raising quotes and creation of job cards Handling customer inquiries and providing excellent customer serviceResolving customer complaints in a professional and efficient...


  • Roodepoort, South Africa BCE Full time

    Customer Service CoordinatorLocation:Johannesburg Metro, Roodepoort, Roodepoort NorthJob Type:Permanent, Full-Time hoursPrimary Industry:Retail and WholesaleJob Duties:Assist Technicians in raising quotes and creation of job cards Handling customer inquiries and providing excellent customer serviceResolving customer complaints in a professional and...


  • Roodepoort, South Africa Dymaxa Recruitment Full time

    Our client, specializing in the labour relations industry in the Gauteng (Roodepoort) region, is seeking a dynamic **Assistant Administration Manager,** to manage and assist finance and Admin Manager. **Behavioural Competency** - Excellent communication skills both written and verbal. - A stable track record - Honesty and integrity - Methodical and...


  • Roodepoort, South Africa Dymaxa Recruitment Full time

    Our client, specializing in the labour relations industry in the Gauteng (Roodepoort) region, is seeking a dynamic **Assistant Administration Manager,** to manage and assist finance and Admin Manager. **Behavioural Competency** - Excellent communication skills both written and verbal. - A stable track record - Honesty and integrity - Methodical and...

  • Senior Bookkeeper

    3 months ago


    Roodepoort, South Africa Matched Recruitment Full time

    Urgent Job. New available position - **Senior Bookkeeper, Roodepoort, R45k CTC** - To start as soon as possible. - Reports to Financial Manager - Group Payroll - **B.Com Financial Accounting Degree**: - **SAP experience.** Responsible for recording and maintaining financial transactions and duties. The main responsibilities are the management and...

  • Payroll Administrator

    8 hours ago


    roodepoort, South Africa Adzuna ZA B C2 Full time

    Payroll Administrator Area: Roodepoort, GautengPackage: Basic salary R32500, plus Medical Aid, Provident Fund, 13th chequePurpose of the position: You will be responsible for a number of business units including all associated activities to deliver a value-adding, cost-effective and customer-focused payroll service to the business and foster a culture of...

  • Accountant

    2 months ago


    Roodepoort, South Africa RPO Recruitment Full time

    RPO Recruitment's client is seeking a skilled Accountant to join their team within the construction industry. As an Accountant, you will be responsible for managing financial transactions, preparing financial statements, analyzing financial data, and ensuring compliance with accounting principles and regulations.Responsibilities Manage all accounting...