Branch Supervisor

1 month ago

Roodepoort, South Africa Specialist Confectionery Full time

Cake Zone requires a capable Branch Supervisor to manage all aspects of its new confectionery branch at our Cosmo Mall Branch
- Must have at least 3 years experience in supervising, coordinating and managing a retail, take-away or restaurant establishment
- Strong administration capabilities, attention to detail and high level of responsibility
- Excellent MS Office and PC skills, especially Microsoft Excel
- Familiarity with the Bakery / Confectionery business is a plus
- Good communicator both verbally and written
- Must have valid ID and clear criminal record, driver’s license is a plus
- Matric is a requirement as well as some post Matric qualification on administration and PC Office skills

Duties and Responsibilities:

- Coordinate and manage event cake customer orders with our production.
- Verify, reconcile and check orders to ensure zero discrepancies in accuracy and timing
- Manage 2-3 customer service and cashier staff and make sure a high level of customer service is offered to all customers
- Full responsibility to receive and enter into our retail system all products received and returned
- Responsibility and accountability to ensure cashiers record transactions accurately and no stock theft takes place in the branch
- Ensure confectionery stock is merchandised well, stock is rotated well and accurate stock takes are performed on a daily basis
- Cash-up tills and manage change orders

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Pretoria West, Gauteng: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Supervisor in Retail or Restaurant: 2 years (required)

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