Floor Manager
3 days ago
An indoor/outdoor restaurant offering farm style food and picnics situated on a well-known Wine Farm in Stellenbsoch is searching for an experienced Floor Manager to oversee all aspects of the Venue.
Examples of duties & responsibilities:
- Maintain responsibility for the F&B service
- Manage daily cash ups, ensuring availability of cash (and change specifically) to guarantee smooth flow of operations.
- Ensure weekly and monthly planning of payroll is updated and handed in on time.
- Oversee cleanliness and ensure the space is set up correctly.
- Continuously motivate, train and lead the team.
- Maintain a positive and productive work environment and full compliance with all quality, hygiene and operational standards.
- Work closely with HR and other support functions to ensure systems and procedures are adhered to as required.
- Manage orders from stores and other suppliers, ensuring stock control and rotation, reporting and variance inconsistencies.
- Look for innovative ways to minimize wastage, liaising with suppliers and building good relationships with same.
- Ensure consistency of products and product quality, helping the team to know the source of product and general product information.
- Manage, track and minimize breakages and ensure efficient OE usage using management checklists and taking appropriate/ remedial action as required.
- Ensure consistent and effective performance management is applied to all, giving guidance and feedback as appropriate.
- Reduce waste percentages overall, while growing department share of sales
Skills, experience & educational requirements:
- At least 3 years’ experience as a Supervisor/ Manager within a similar environment.
- Extensive knowledge of hospitality environments and customer service.
- Strong financial acumen, including control of cost of sales, budgeting and management of the departmental budget
- Fluent English speaker (additional languages advantageous)
- Competent working knowledge of Word and Excel, Outlook, Micros (or other point of sale systems)
- Able to do scheduling, and payroll.
- Efficient time management and excellent communication skills
- Able to convey clear instructions to colleagues while being mindful of tight operational deadlines
- Keen attention to detail with excellent follow-through capabilities
- Diplomatic and able to deal with people at all levels with confidence and ease; friendly and welcoming disposition
- Able to remain calm and maintain professional outlook, even when under pressure
**_ PLEASE ONLY APPLY FOR THIS POSITION IF YOU MEET ALL OUR CLIENT'S REQUIREMENTS_**
**Applicants are requested to submit a complete, up to date CV showing**:
**1. Details of all previous employment, Company Name, Positions held and exact start & end dates (most recent position first)**
**2. Reasons for having left all previous positions**
**3. Written references or irrevocable proof of employment from previous employers,**
**4. Proof of High School Education and all tertiary qualifications**
**5. A recent colour profile photo.**
**6. Current notice period / Availability**
**If having been retrenched due to Covid-19 in the past, we require written proof thereof from an ex-employer or a copy of the letter of notice received.
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