Executive: End User

2 weeks ago


Johannesburg, South Africa Nedbank Full time

**Requisition Details & Talent Acquisition Specialist**
- REQ 137888 - Keabetswe Modise
- Closing Date: 24 February 2025

**Job Family**
- Information Technology

**Career Stream**
- IT Operations

**Leadership Pipeline**
- Manage Function

**Job Purpose**
- To be a functional leader and get results through a complete function (functional synergy); competitive advantage for the business; building flexibility and effectiveness of the whole function; building functional state-of-the-art-results and credibility and understanding and valuing all sub-functions. To engage the future through functional best practice strategy and getting tomorrows results through addressing issues today.

**Responsibilities**:

- **End User Computing (EUC)**
- To ensure that End User Computing boosts business productivity and performance by offering innovative technology solutions whilst managing risks. The services cover incident resolution, request fulfilment, project support, managed print services, and advisory services providing value and seamless client experience enabling Nedbank businesses globally to gain a competitive advantage.
- **Voice Comms & Multimedia**
- To oversee delivery and execution of the terms and operational services agreed upon with Service Vendors. This includes Operational, Financial, Service level and Service Credit Management. Ensure smooth operation of our Voice Platforms like MS Teams, Avaya and IPC and The Dealers voice platform.
- **Call Centre Management**
- To deliver Contact Centre Infrastructure strategy by managing Telephony, Recording and Management platform that enables our Contact Centre Agents and Traders to have a digital experience with Nedbank clients.
- **Operation Support and Projects**
- To lead, through management: (1) a team that develops and maintains systems, software and automation solutions. (2) a team that looks after IT infrastructure project management services, IT Asset Management, virtual desktop support & maintenance, and (3) a team that leads and creates Adoption and change management processes and activities.
- **Technical Services**
- To drive and execute management of the Infrastructure for Virtual Desktops, Hosted Applications, Application Virtualisation, Managed Print Solution and RPA (Robotics). This encompasses a number of servers, like Citrix (Xendesktop, Xenapp, Netscaler), Vmware, Nutanix, App-v,Xerox and Equitrac. by addressing different limitations offering alternative solutions.
- **Network Services**
- To oversee delivery and execution of the terms and operational services agreed upon with Service Vendors. This involves management of Data Network Services: which covers all LAN and WAN Services connectivity for the bank.

**People Management**
- Build a high-performance team.
- Through a team, enable achievement of functional Business Unit objectives.
- To lead a team of IT Senior Managers that lead managers and specialists and contractors.
- Develop and introduce a people strategy that will create a culture that drives the Cluster and Nedbank's vision and values.
- Analyse deviations from Divisional EE and Transformation Plan and ensure recommended corrective action is appropriate and implemented.

**Essential Qualifications - NQF Level**
- Professional Qualifications/Honour’s Degree

**Essential Certifications**
- Role Relevant Tertiary Qualification
- Formal certification from relevant professional bodies where applicable

**Minimum Experience Level**
- 4-8 years Executive Management
- 4-8 years leading a large IT Business Function
- 10-15 years IT Management

**Technical / Professional Knowledge**
- Principles of project management
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Talent management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- System Development Life cycle(SDLC)
- Client Service Management
- Mainframe Service orientated Architecture (SOA)
- Behavioural Competencies
- Customer Focus
- Establishing Strategic Direction
- Operational Decision Making
- Business Savvy
- Building Talent
- Cultivating Networks and Partnerships
- Driving Execution
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_


  • Executive: End User

    3 weeks ago


    Johannesburg, Gauteng, South Africa Nedbank Full time

    Job title : Executive: End User & Comms Services (Infrastructure Operation)Job Location : Gauteng, JohannesburgDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries Job PurposeTo be a functional leader and get results through a complete function (functional synergy); competitive advantage for the business; building flexibility...


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Location: ZA, GP, Johannesburg, Simmonds Street Provide expert technical support to executives, ensuring confidentiality and swift resolution of issues. Serve as the primary point of contact for all technology-related matters, delivering solutions to both technical and non-technical users. Specialize in MS Office 365, operating systems, and associated...


  • Johannesburg, Gauteng, South Africa Cashbuild Full time

    About the JobWe are looking for a skilled IT End User Support Technician to join our team at Cashbuild. As an IT End User Support Technician, you will be responsible for providing technical support and assistance to end users, as well as assisting with the maintenance of IT infrastructure.Key ResponsibilitiesProvide technical support and assistance to end...


  • Johannesburg, Gauteng, South Africa Cashbuild Full time

    IT End User Support Technician (External Applications Only)Job Openings IT End User Support Technician (External Applications Only)About the job IT End User Support Technician (External Applications Only)Description:Provide support, assistance, and guidance to end users. Technician will also be required to assist with the support and maintenance of IT...


  • Johannesburg, Gauteng, South Africa HR Genie Full time

    Job Description:We are seeking an experienced IT professional to join our team as an End User Computing Specialist. The successful candidate will have strong technical skills and experience in implementing and managing end-user computing solutions.Main Responsibilities:Design, build, deployment, and maintenance of end-user images (Global Desktop) based on...

  • SAP End-user Trainer

    3 weeks ago


    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 72955 **Job Type** - Permanent **Job Title** - Sap End-user Trainer **Computer Skills** - presentation skills,patience,communication skill,teamwork and collaboration **Industry** - Computer - IT **City** - Johannesburg **Province** - Gauteng - Ensure training documents are kept up to date in SAP enable. - Lead design and development of...


  • Johannesburg, South Africa Wire Speed Systems (Pty) Ltd Full time

    We are looking for a MICT registered freelance assessor and a moderator for end user computing. **Job Type**: Part-time


  • Johannesburg, South Africa JMMC Staffing Solutions (Pty) Ltd Full time

    We are urgently recruiting - End-User Support Technician COMPETENCIES: - Deciding and initiating action. - Leading and supervising. - Relating and networking. - Persuading and influencing. - Analysing. - Delivering results and meeting customer expectations. - Adopting and responding to change. - Coping with pressure and setbacks. - Planning and...


  • Johannesburg, Gauteng, South Africa Khonology (Pty) Ltd Full time

    As a Front End Developer at Khonology (Pty) Ltd, you will play a crucial role in shaping the user experience of our web applications.You will work closely with our team to design and implement intuitive interfaces that meet the needs of our users.Responsibilities and Expectations:Develop and maintain high-quality front-end codeCollaborate with...


  • Johannesburg, Gauteng, South Africa Legal Aid South Africa Full time

    Legal Aid SA is a national public entity; a key contributor to South Africa's constitutional democracy, providing quality legal services to poor and vulnerable persons. The organisation has a national footprint. Legal Aid SA is an accredited Top Employer SA for 11 consecutive years – a credible employer of choice. Its culture is rooted in leadership,...


  • Johannesburg, Gauteng, South Africa Promapp Full time

    About the Role:The User Experience Specialist will be responsible for creating user-centric experiences across product lines and digital interfaces, ensuring usability and consistency. This role involves designing, evaluating, and modifying prototypes to support software application development.Key Responsibilities:Lead end-to-end user experience process...


  • Johannesburg, Gauteng, South Africa Legal Aid South Africa Full time

    Responsibilities and RequirementsThe incumbent will be responsible for:Installing, maintaining, and supporting computer hardware and softwareProviding user support and one-on-one trainingOffering basic network supportThe ideal candidate will possess a recognised Grade 12 certificate plus a Computer qualification obtained at a University/Technikon or other...


  • Johannesburg, Gauteng, South Africa Edge Executives Full time

    Job DescriptionWe are seeking a highly skilled and experienced Front-End Software Developer to join our team at Edge Executives. The ideal candidate will have a strong background in Angular development and experience with front-end libraries such as CSS3, LESS, and SASS.A Bachelor's degree or equivalent in Computer Science, Information Technology, or related...


  • Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: **purpose**: - To define and implement the User Experience(UX) strategy across all interfaces on both internal and external systems, balancing both long-term UX strategy and short-termneeds that lead the design across the portfolio and drive a higher quality experience for users.**experience...


  • Johannesburg, Gauteng, South Africa Realmdigital Full time

    About the RoleWe are seeking an experienced Service Designer to join our team. In this influential position, you will be responsible for crafting a holistic, user-centered experience by translating overarching service strategies into practical UX/UI interactions.Maintain and evolve the service vision, ensuring product teams deliver a cohesive...


  • Johannesburg, South Africa Optimal Growth Technologies Full time

    Optimal Growth Technologies is looking for an experienced User Testing and Market Research to conduct UX and market research for the digital and marketing team. **Requirements**: - Degree in the humanities: Psychology, Sociology, Politics, Anthropology, - Usability Analyst Certification - 5 - 8 Years' experience within a Design Research role - Experience...

  • Front-End Architect

    7 days ago


    Johannesburg, Gauteng, South Africa Scrums Full time

    The RoleAs a Front-End Architect, you will play a critical role in developing and enhancing our platform by crafting user-friendly and visually appealing interfaces. You will work collaboratively with cross-functional teams to design, build, and deploy scalable and secure front-end applications using Vue.js and Nuxt.js.ResponsibilitiesDesigning and...


  • Johannesburg, Gauteng, South Africa Black Pen Recruitment Full time

    RequirementsTo excel in this role, you must possess:Experience in SaaS, fintech, or high-performance web applications.Leadership skills to take ownership of key projects and lead front-end development efforts in a fast-paced environment.A passion for creating scalable, maintainable, and accessible web applications.Your ResponsibilitiesDevelop and maintain...


  • Johannesburg, South Africa South African Bankers Services Company Pty Ltd Full time

    **Job Description**: **You will engage with the following stakeholders**: - Directors - Exco - Employees - Production focused support teams - Operations centre **Your key responsibilities include**: **Technology Support** - Provide proficient support and root cause resolution in the following common areas: - Upgrade systems with new releases and models -...


  • Johannesburg, South Africa Foolproof Ltd. Full time

    **Are you a passionate, creative thinker who has an insistence of following human-centred design principles? If yes, then this might be the role for you.**: **Senior User Experience Consultant**: **Johannesburg (Hybrid) - FTC**: **We are looking for a Senior User Experience Consultant**: **A passionate, creative thinker who has an insistence of following...