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User Experience Head

3 weeks ago

Johannesburg, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:
**purpose**:

- To define and implement the User Experience(UX) strategy across all interfaces on both internal and external systems, balancing both long-term UX strategy and short-termneeds that lead the design across the portfolio and drive a higher quality experience for users.**experience and qualifications**:

- Minimum Qualification : Relevant Science orCommerce Degree
- Preferred Qualification : Postgraduate degree(Honours or Masters) in Computer Science and Information Systems majoring inHuman Computer Interaction and UsabilityEngineering
- Experience Required : 5 to 8 yearsexperience in a similar environment, of which 2 to 3 years ideally atmanagement level
- Competencies:

- Creativity and Innovation
- Solutions Thinking
- Conflict Management
- Influence and Impact
- Verbal and Written Communication
- Anticipating and Managing Change
- Business Insight and Risk Awareness
- Planning and Organising
- Process Competence
- Networking and Connecting
- Drive and Results Orientation
- Flexibility
- Architecture frameworks and principles knowledge
- Design and development methodologies and skills, including coding language skills
- End-to-end business process knowledge
- Report Writing