Junior Contact Centre Agent

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

**THE JOB AT A GLANCE** **WHAT WILL YOU DO?** - Maintain desk SLA through adherence to schedules, defined processes and workplan - Follow-up on customer calls where necessary - Document all call information according to standard operating procedures - Complete call logs and issue reference numbers to customers - Manage and resolve customer complaints -...

We have an exciting opportunity available as a Inbound Call Centre Agent for our client based in Parktown. We are seeking deadline driven, goal orientated and motivated individuals to join our growing team. Your duties will include identifying and understanding customer needs and providing an excellent customer experience. **Requirements**: - Grade 12 -...

Looking for a job to challenge your excellent customer service skills? Look no further.. Calling all Customer Service Agents for an International Company. We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client! Our team of expert trainers look forward to...

**We are seeking to employ Call Centre Agents to assist the American customers with their accounts / billings queries.** **Knowledge and Experience**: - 12 month call centre experience in Accounts, Billings, Invoicing etc - Ability to work night shifts including weekends and public holidays - Clear criminal record - South African citizen **Details of the...

Our client - one of the leading companies in the insurance sector is looking for self motivated Sales Consultants to sell funeral cover to new and existing clients. Minimum 3 years Sales experience in a Call Centre with at least 1 year selling Life Cover. Matric RE Certificate and FAIS credits (advantageous) **Hours**: - Willing and available to work...

We are looking for call centre agents to retrieve records for health insurance on behalf of USA Clients. **Salary**: R5,500.00 per month Ability to commute/relocate: - Parktown, Gauteng: Reliably commute or planning to relocate before starting work (required) **Experience**: - Cold calling: 1 year (preferred)

Our client is seeking Sales Agents (selling long-term Insurance will be advantage) **What will you do?** - Sell life insurance telephonically - Achieve sales targets - Adhere to Quality and Compliance processes to minimize business risk - Maintain optimal operational efficiencies based on productivity measures - Adapt and change to fit in with changing...

Our client - one of the leading companies in the insurance sector is looking for self motivated Sales Consultants to sell funeral cover to new and existing clients. Minimum 2 years Sales experience in Life or Funeral (with targets attached to the sales) Matric RE Certificate and FAIS credits (advantageous) **Hours**: - Willing and available to work...

Our client - one of the leading companies in the insurance sector is looking for self motivated Sales Consultants to sell funeral cover to new and existing clients. Minimum 2 years Sales experience in Life or Funeral (with targets attached to the sales) Matric RE Certificate and FAIS credits (advantageous) **Hours**: - Willing and available to work...

**THE JOB AT A GLANCE** As a Collections Agent, you will be responsible for collection of company debt by continuous follow-up with debtors on outstanding payment of invoices/accounts. You will also be responsible for escalating complex queries, risk accounts to the Debtors Clerk and or Team leaders/manager for further action and/or advice. **WHAT WILL YOU...

**What will you do?** - Sell life insurance telephonically - Achieve sales targets - Adhere to Quality and Compliance processes to minimize business risk - Maintain optimal operational efficiencies based on productivity measures - Adapt and change to fit in with changing business operational requirements - Sales objection handling - Build and maintain good...

**THE JOB AT A GLANCE** As a Temporary Collections Agent (4 months contract), you will be responsible for collection of company debt by continuous follow-up with debtors on outstanding payment of invoices/accounts. You will also be responsible for escalating complex queries, risk accounts to the Debtors Clerk and or Team leaders/manager for further action...

Looking for a job to challenge your excellent customer service skills? Look no further Calling all Inbound call centre agents in Parktown to support the drive to increase brand equity, and corporate reputation by providing telephonic support to customers through the establishment of good customer relations and by marketing the company products and services...

**Job Advert Summary**: Hello An exciting new opportunity has just become available in our Hollard Life Solutions Retail Division. We are looking to recruit Key Account Manager. Job Purpose To actively maintain partner and client relationships and ensure that sales/ growth targets are met and needs, and challenges are resolved timeously with innovative...

**THE JOB AT A GLANCE** As the Customer Service Support, you will be responsible for engaging in service-related queries from internal and external stakeholders and providing relevant business information and solutions. **WHAT WILL YOU DO?** - Resolve all escalated queries from Contact Centre Agents within specified timeframes - Resolve Queries from other...

What will you do? - Sell life insurance telephonically - Achieve sales targets - Adhere to Quality and Compliance processes to minimize business risk - Maintain optimal operational efficiencies based on productivity measures - Adapt and change to fit in with changing business operational requirements - Sales objection handling - Build and maintain good...

Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...

Position Overview: **Responsibilities**: - Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions. - To fulfil customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. - Respond to...

**THE JOB AT A GLANCE** As a New Business Technician, you will be responsible for providing an effortless registration experience to new customers registering with RMA. Manage the customer during the new business registration processes and remain engaged until customer receives the LOG. Provide continuous telephonic feedback and support during activation...