Orders & Commercial Support Clerk

3 days ago


Johannesburg, South Africa Archer Daniels Midland Company Full time

Your Responsibilities
- The Orders & Commercial Support Clerk, being part of the commercial admin shared services, is primarily responsible for orders processing of the local Human Nutrition portfolio in Johannesburg (South Africa), as well as assisting with the commercial process flow in bringing the order to fruition.
- Within the role you will be responsible for taking and capturing orders in an effective and efficient manner ensuring stakeholder involvement.
- You:

- fully understand ADM Nutrition's product and service portfolio
- are familiar with the process flow and understand the value offering of commercial admin and the role of supply chain
- are proficient in utilizing all relevant systems (Palladium)
- Take orders, confirm with customers, and capture same in relevant system(s) and ensure effective communication with stakeholders
- Support Planning Resource with stock / inventory monitoring & reporting duties
- Be aware of the status of the order despite not being the primary contact with the customer
- Provide support when required relating to logistics, import clearance, document filing etc.
- Expand knowledge and skill base to include the full commercial admin value offering from planning, warehousing, logistics, invoicing
- Act as secondary Orders & Commercial Support Clerk for Animal Nutrition when required

You have
- Commercial or Logistics related diploma or is currently studying
- a minimum of 3 years’ experience. Should such be in the food and beverage industry it will be advantageous
- very good English language skills and ability to engage with all customers
- eye for detail and ability to take initiative to enhance value offering
- solid PC skills and affinity with IT tools. Strong Excel skills is important
- enthusiasm to contribute to a team and fulfill cross-functional duties without hesitation. Display collaborative traits
- Mature, very high work ethics and desire to contribute to customer satisfaction

Our Offer
- A high level of personal responsibility in a modern work environment
- Room to manage your own career path and personal development
- Colleagues with great team spirit who are passionate about solving the nutritional challenges of today and tomorrow
- A company culture which promotes continuous learning and diversity at roles and levels

**Ref ID**
- #LI-DNI


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