Peak PA

Found in: Talent ZA C2 - 3 weeks ago

Johannesburg, South Africa Isilumko Staffing Full time

Job Overview:

As a Temporary Receptionist, you will serve as the first point of contact for visitors and callers to the organization. Your role is vital in creating a positive impression and ensuring smooth front desk operations during temporary staff shortages or busy periods.

Key Responsibilities:

  1. Greeting Visitors: Warmly welcome and assist visitors, ensuring they sign in and directing them to the appropriate personnel or location.

  2. Answering Calls: Professionally handle incoming calls, routing them to the relevant individuals or departments and taking messages when necessary.

  3. Front Desk Management: Maintain a clean and organized reception area, including managing the distribution of mail and packages.

  4. Appointment Scheduling: Schedule and confirm appointments for employees, clients, and visitors, coordinating with team members when needed.

  5. Customer Service: Provide excellent customer service by addressing inquiries, assisting with general information, and helping resolve visitor or caller issues.

  6. Administrative Support: Assist with various administrative tasks, such as data entry, filing, and photocopying, as requested.

  7. Security Awareness: Monitor access to the premises, ensuring the security and safety of employees and visitors.

  8. Communication: Keep colleagues informed of the arrival of visitors and incoming deliveries or packages.

  9. Technology Proficiency: Utilize office equipment, such as multi-line phone systems and computer software, to carry out receptionist duties efficiently.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience as a receptionist or in a customer-facing role is a plus.
  • Excellent verbal and written communication skills.
  • Polite and professional demeanor, with strong interpersonal skills.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Proficiency in using standard office equipment, including phone systems and computer software.
  • Attention to detail and a strong sense of responsibility.
  • Reliability and punctuality.

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