Retirement Fund Claims Administrator

2 weeks ago

Bellville, South Africa Edge Personnel (Pty) Ltd Full time

You will be responsible to ensure that benefit claims are processed and paid accurately and in accordance with the defined timing standards.

Processing benefit claims

Document collation

Document distribution

Document filing

Basic capturing/ updating on the administration system:
Capturing of Nomination Forms

Static date in regards of new claims

Static data updates

Scanning of documents, as required

Assisting with office organization

Following up of monthly contributions

Managing data received from clients

Reconciliation, allocation and investment of monthly contributions within the required turnaround times

Reconciliation and deduction of risk premiums and fund expenses

Reconciliation, allocation and investment of section 14 and individual transfers received from or paid to other retirement funds when required

Disinvestment and payment of all types of claims within the required turnaround times (e.g. divorce, death, retirement, etc)

Checking documentation received for benefits is complete and accurate and following up on outstanding documentation

Liaising with insurers on risk claims (e.g., disability, funeral, death, etc)

Applications for tax directives to SARS

Review of administration reports for trustees and or management committees

Assisting the fund accounting team with their preparation of relevant schedules for audit purposes

Generate and check the annual benefit statements for accuracy prior to distribution to clients

Investigating and responding to employer and member queries in a professional manner

Investigating and responding to queries from the accounting, consulting and other relevant team members

Working closely with all relevant parties, e.g., internal and external consultants, participating employers, trustees, principal officers, fund accountants, etc

**Requirements**:
Matric

Minimum of 5 - 7 years’ experience in Employee Benefits

Previous experience with umbrella fund administration and/or standalone retirement fund administration

Solid knowledge of the retirement fund industry and legislation

MS Office (Word, Excel, Outlook)

Basic salary on offer + benefits (medical aid & retirement fund)
- **Skills**:_

Good relationship building skills

Excellent planning and organizational skills

Team player and deadline driven

Meticulous attention to detail

Ability to work under pressure

**Job Types**: Full-time, Permanent

**Salary**: R30,000.00 - R35,000.00 per month

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