Key Account Manager

5 months ago


Johannesburg, South Africa Hisense SA Full time

**Company Introduction**

In 1996, Hisense officially entered the South African market with product lines covering televisions, refrigerators, mobile phones, washing machines, air conditioners, and other products. Its sales channels covered over 5,100 stores within South Africa and radiated to more than 10 surrounding countries in Southern Africa, such as Namibia, Zambia, Mozambique, and Zimbabwe.

From 2012 to the present, Hisense's product sales in the South African market have been increasing year by year. As of 2019, Hisense's refrigerators had a sales volume share of 29% and ranked first in the South African market, with sales revenue also at 26% and ranking first. Hisense's televisions had a sales volume share of 26% and ranked first in the South African market, with sales revenue at 24% and ranking second.

**Key Account Manager Mobile**

**Job Description**:
- Develop and maintain strong relationships with key accounts, including telecom operators and major retailers.
- Serve as the primary point of contact for all mobile-related business with these accounts.
- Understand the business needs of each key account and align Hisense’s offerings to meet those needs.
- Develop and implement strategic sales plans to achieve sales targets and market share growth within assigned accounts.
- Collaborate with the sales team to execute promotional activities and product launches.
- Analyze sales data and market trends to adjust strategies and drive continuous improvement in sales performance.
- Collaborate with the supply chain and product management teams to ensure accurate forecasting and inventory management.
- Monitor and manage the sales pipeline, ensuring a consistent flow of product to meet customer demand.
- Provide regular sales forecasts and updates to the National Sales Manager.
- Negotiate terms, pricing, and contracts with key accounts to secure favorable agreements for Hisense.
- Ensure all contracts and agreements are aligned with company policies and objectives.
- Work closely with marketing, product development, and customer service teams to ensure cohesive and aligned strategies.
- Coordinate with the logistics and supply chain teams to ensure timely delivery of products to key accounts.
- Track and report on key performance indicators (KPIs), including sales performance, market share, and account growth.
- Provide insights and recommendations to senior management on how to improve account performance.
- Stay updated on market trends, competitor activities, and customer preferences within the mobile industry.
- Use this information to inform sales strategies and account management practices.

**Recruitment Requirement:**
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- Minimum of 5 years of experience in key account management,
- Experience working in a similar industry (preferably within mobile or electronics)
- Proven track record of managing and growing key accounts.
- Experience working with major retail chains is highly desirable.


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