Italian Customer Service

4 months ago


Cape Town, South Africa Barrett's Recruitment Workhouse Full time

This will be a work from home opportunity after training period is completed at the clients ct offices
- Work for a prestigious airline brand on various work streams
- Assistance to passengers with pre & post flight departure travel-related queries in

customer relations department in Italian & English languages
- Work on airline reservations systems & handle voice calls in English & Italian may

include some written correspondence.
- Fully paid product and systems training provided.
- Daily interactions with international passengers with queries and compliments
- Required to meet specific key performance indicators and meet expected client service

levels.
- Demanding and time-sensitive call centre environment

**Requirements**:

- **Native level fluency in Italian language**: Verbal & Written skills essential (Advanced

level may be considered)
- must be located in Cape Town
- **Permanent residence permit/ South African ID holders** only
- Excellent Computer literacy & technical skills
- No criminal record.
- Flexibility to work shifts
- Previous customer service experience preferred

**Job Types**: Full-time, Temporary, Temp to perm



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