Italian Customer Service Representative

7 months ago


Cape Town, South Africa Job Crystal Full time

Job Title: Italian Brand Ambassador Area: South Africa Cape Town, WC An international business specialising in customer relations is seeking an Italian Brand Ambassador for their Cape Town office to monitor and improve the quality of the company’s interactions with brands who place their trust in them. The successful Brand Ambassador will play a vital role in ensuring exceptional customer service and maintaining the highest quality standards for luxury brands. DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Assess and evaluate customer interactions, provide feedback, and report to campaign team leaders Handle customer service calls within the banking sector Ensure all outbound calls are conducted in a professional, friendly and polite manner Demonstrate excellence in customer service by achieving specified performance standards in the handling of calls on the telephone Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers Ensure that the SLA are met and exceeded with respect to back-office processing requirements as per client requirements Be able to contribute to the continuous improvement of operations and support the business Assisting with any other duties that may be reasonably expected of you within the Company from time to time REQUIREMENTS Fluency (oral and written) in Italian Ability to speak English Matric with Tertiary education advantageous Must have the right to work in South Africa Sales experience desirable Multi-channel focus Ability to undertake training with regards to the product specifications Track record of success in meeting challenging targets and deadline MS Word - excellent MS Excel - excellent MS Outlook - excellent MS Internet

Pay: R18 000,00 - R22 000,00 per month

**Experience**:

- Customer service: 1 year (preferred)



  • Cape Town, South Africa Initiate International Full time

    We have an exciting career opportunity for an **Italian** **speaking Customer Service Representative** to join a prestigious airline brand in **Cape Town, South Africa**. This vital position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. This is an amazing **job** opportunity for an...


  • Cape Town, South Africa Surgo HR & Training Full time

    Our client based in Cape Town, South Africa, is looking to recruit an experienced Italian Speaking Customer Sales and Service Representative to join their ever-expanding organisation, servicing a prestigious airline brand. If you are career driven and looking to grow your international experience, this is a perfect opportunity for you! **Your Role as...


  • Cape Town, South Africa Barrett's Recruitment Workhouse Full time

    This will be a work from home opportunity after training period is completed at the clients ct offices - Work for a prestigious airline brand on various work streams - Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Italian & English languages - Work on airline reservations systems &...


  • Cape Town, South Africa Barrett's Recruitment Workhouse Full time

    **PLEASE DO NOT APPLY IF YOU ARE NOT FLUENT IN THE ITALIAN LANGUAGE** * - Work for a prestigious airline brand on various work streams - Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Italian & English languages - Work on airline reservations systems & handle voice calls in English &...


  • Cape Town, South Africa abc Full time

    We are currently looking for an essential profile: an Italian Customer Service Brand Ambassador to monitor & improve the quality of our interactions with brands that place their trust in us. As an Italian Customer Service Brand Ambassador, you will play a vital role in ensuring exceptional customer service and maintaining the highest quality standards for...


  • Cape Town, South Africa Time Personnel Full time

    REQUIREMENTS Matric, proven customer support experience or experience as a Client Service Representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively English...


  • Cape Town, South Africa Odity Cape Town Full time

    Odity Cape Town is looking to grow its team! Shifts: Mon to Fri - 8am to 5pm OR 9am to 6pm, & every alternative Saturday - 9am to 1pm **WHO ARE WE?** At Odity, we are experts in customer relations. We help brands that trust us to take care of their most valuable asset: their customers. We are a multicultural team of 1,500 employees based at 10 offices...


  • Cape Town, South Africa Odity Cape Town Full time

    Odity Cape Town is looking to grow its team! Shifts: Mon to Fri - 8am to 5pm OR 9am to 6pm, & every alternative Saturday - 9am to 1pm **WHO ARE WE?** At Odity, we are experts in customer relations. We help brands that trust us to take care of their most valuable asset: their customers. We are a multicultural team of 1,500 employees based at 10 offices...


  • Cape Town, South Africa Outsource-x Full time

    Join Our Team as a German/Dutch/ Italian Agent! Are you ready to embark on a career adventure like no other? Look no further! We're on the lookout for passionate and motivated German/Dutch/ Italian-speaking agents to join our Somerset-based contact center, nestled in the beautiful Helderberg Area. Why Choose Us? - We're a Somerset-based contact center with...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    At EXL Service, we are looking for a skilled Customer Service Representative to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service.Salary and BenefitsWe offer a competitive salary of approximately $35,000 per annum, which is based on industry standards and...


  • Cape Town, South Africa Betway Group Full time

    Kick-start your career in the online gaming world and experience the very latest in technology and innovation. The Department: Being leaders in the field of online gaming entertainment, our customer service teams comprise of specialist hosts who understand the customers’ needs in context of the industry. Purpose of the Role: This is a very exciting...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    Job DescriptionThe ideal candidate will possess a strong understanding of customer needs and be able to address complex benefit questions, resolve issues, and educate Members. Key responsibilities include recording details of inquiries, comments or complaints, transactions or interactions, and taking action accordingly. When necessary, the representative...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    Job Title: Customer Service Representative - Insurance Expert">About the Role:We are seeking an experienced Customer Service Representative to join our team at EXL Service. As a key member of our contact center, you will play a vital role in delivering exceptional customer experiences and resolving complex insurance-related queries.Key Responsibilities:


  • Cape Town CBD, South Africa EXL Service Full time

    We are seeking an experienced Customer Service Representative to join our team at EXL Service. This role is a great opportunity for individuals who enjoy providing top-notch customer service and have a passion for problem-solving.About the RoleThe ideal candidate will be responsible for receiving and reviewing fax images, entering data into our system, and...


  • Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    We are seeking an Italian-speaking consultant to join our team at Jai Search Consultancy. In this role, you will be responsible for providing exceptional customer support to our clients in the Italian language.Key Responsibilities:Respond to customer inquiries via phone, email, and online chat platformsHandle customer-related queries with professionalism and...


  • Cape Town, South Africa Initiate International Full time

    An international super-fast growing tech company that are revolutionising hoteliers around the globe have an exciting **job** opportunity for an **Italian speaking Customer Support Consultant** to join their team in **Cape Town, South Africa**. You will be working in a vibrant international fast-growing company with unlimited learning & growth potential....


  • Cape Town, Western Cape, South Africa Time Personnel Full time

    Customer Service ProfessionalAbout the Role:We are seeking a skilled Customer Service Professional to provide exceptional support to our clients. The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment and deliver top-notch customer service.Main Responsibilities:Manage incoming calls and...


  • Cape Town CBD, South Africa EXL Service Full time

    At EXL Service, we're seeking a talented Senior Customer Service Representative to join our team. This role offers an exciting opportunity for individuals with excellent communication skills and experience in customer-facing roles.The estimated salary for this position is $50,000 - $70,000 per annum, based on industry standards and location. As a Senior...


  • Cape Town, South Africa Odity Cape Town Full time

    Odity Cape Town is looking to grow its team! Available: Immediately Employment type - 1 year fixed-term contract Shifts: Mon to Fri - 8am to 5pm OR 9am to 6pm, & every alternative Saturday - 9am to 1pm **WHO ARE WE?** At Odity, we are experts in customer relations. We help brands that trust us to take care of their most valuable asset: their...


  • Cape Town, South Africa Initiate International Full time

    We have an exciting **job** opportunity for an **Italian speaking Lifestyle Manager** to join a global market leader for lifestyle management and concierge services in **Cape Town, South Africa**. They are looking for a passionate, motivated, and resourceful Italian speaker to join their Lifestyle team! You will be fulfilling requests for Travel, Retail, and...