Manager Operations Fraud Intelligence

6 months ago

Johannesburg, South Africa BankservAfrica Full time

**Do you see a future that includes more?**
**More exposure to innovative technologies, more personal growth, more experience?**
**Look at the position we have available and see how, together we can shape your future, so that you can give more and include more.**:

- Job Title- Manager Operations Fraud Intelligence- Location- Selby - Johannesburg, GP 2001 ZA (Primary)- Occupational Level- Senior Management- Job Category- Data Analytics- Job Type- Permanent**OUR THINKING**
We provide skills, development opportunities and leadership support to our people so that they can hone their skills to do more and give more in support of each other, our clients, and our communities in a supportive, yet performance driven, environment.

**WHO WE ARE**
We're an innovative technology company with strong ties to the financial industry. Innovating bank interoperability since 1972, supporting the growth of the South African Economy and individuals across the continent, is what we excel at. Continuously striving for financial inclusion and providing everyone with access to the digital economy enabling them to do more, get more and benefit from financial inclusion so that they can give more.

**WHAT WE DO**
Access to financial Inclusion ensures individual growth and economic growth - securing the growth of the African nation. We have served this noble purpose for five decades across the African Continent and our growth spurs us on to do more, give more and include more.

We are firm believers in our people and the Adaptability Quotient (AQ) inherent in each of us that makes us strive to thrive. BankservAfrica have a high AQ and it is this quality that has driven our business to continuously innovate and evolve, building capability and capacity to include more, enabling greater access to the country’s financial landscape.

**WHERE WE'RE GOING**
The payments landscape is being modernised globally and, therefore, ours is an exciting industry to be part of. New technologies are the main thrust driving this change. Technology enables the possibilities, and people’s ingenuity creates opportunities.

As an enabler our future plans are orchestrated around assembling a central payments environment that actively seeks and acquires strategic partners to enable service extensions. The core of our Financial Services Platform is a fully interoperable, cloud-ready composite platform delivering real-time value transfer and settlement, enhanced by a range of value-added services. The platform will leverage technological advancements aimed at:

- Managing complex volumes
- Faster deployment and faster change
- Personalised user experiences, with standardised platform experiences being the norm

Doing more will be realised through our creation of platform extension partners who will benefit from our standardised API capability which they in turn can offer to their clients, giving more. We aim to include new Market Actors through our value chain extension which will allow 'pass-through' connection in those cases where an existing actor passes services through a new actor enabling them to give more to the ecosystem without compromising the security or the role of the heavily regulated financial institutions.
- WHAT YOU WILL DOBankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties.

PURPOSE

The purpose and responsibility of the Manager Operations Fraud Intelligence is to manage and oversee the day-to-day operations of the enterprise transactional fraud and risk mitigation strategy as it relates to electronic and mobile payments processed in and across Southern Africa.

An excellent understanding and demonstrated knowledge of the banking and payments industry, the fraud landscape, it’s dynamics, initiatives and use of data analytics for counter fraud and AML strategies will be key to assisting the transactional fraud and analytics team with detection criteria, to mitigate and build relevant use cases to track and report on, at an industry and customer level.

Your knowledge and experience in fraud product(s) and service level management will help as you drive and maintain the team’s cross functional relationships internally to ensure the timeous delivery of operational and product support management. These activities will include product lifecycle, performance, risk, incident, and change management.

The role will require a highly engaging and interactive personality with professional communication, written and verbal skills; as well as the ability to present at industry and regulatory forums, and C-Suite meetings, as required.
- The position requires:
- an in-depth understanding of fraud, risk management processes and banking fraud structures
- an in-depth understanding and analyses of large transactional data sets to ex

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