Fraud Manager

3 months ago


Johannesburg, South Africa FirstRand Full time

Job Description

To act as a link between FNBB Botswana and Law Enforcement Agencies (Attorneys Generals Chambers, State Prosecutors, (DPP), Financial Intelligence Agency, Botswana Police Service, Bank of Botswana, and regulatory agencies) within Botswana with regards to new cases and crime intelligence

Hello Future Fraud Manager

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who:

- Based on investigations conducted the role is expected to contribute towards recommendations relating to process and control changes to address loopholes identified and thus reducing fraud losses for the Bank.
- Manage the investigations’ function and provide strategic direction in the pursuit of fraud cases.
- Use expertise to provide guidance and support to resolve simple to complex fraud investigations.
- Advise business on the implementation of recommendations proposed relating to process and control changes that aim to reduce fraud losses.
- Provide stakeholders with information timeously when requested. Utilises resources where required to extract relevant information by collaborating & communicating with other client service team supervisors to balance client service goals and risk management activity and decisions.
- Manage, track and respond to complaints.
- Manages & works well within a team environment.
- Keeps track of the progress made in investigations by providing accurate input to the monthly CEO reports and keeps key stakeholders in the loop with respect to the progress in the key investigations and Modus Operandi.
- BCom, or bachelor’s degree
- Certified Fraud Examiner qualification (will be beneficial)
- Have 3 plus years banking fraud analyses and investigation experience
- You should be au fait with digital channels and Banking Apps

You will have access to:

- Challenging Work.
- Opportunities to network and collaborate with stakeholders at all levels of the organisation.
- Opportunities to innovate and use data analytics.

We can be a match if you are:

- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to.
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

Are you interested to take the step? We look forward to engaging with you further.

post

FNB

LI-CD1

Job Details

Application Closing Date

13/09/24


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