Client Service Leads

**Job description** Capability BPO’s Client Relationship Lead is at the heart of leading our international operations into a new role penned on transformational leadership that paves the way. For the Capability brand locally as well as within the highly competitive international markets. As Client Relationship Lead your portfolio entails providing...

Posting Description: **Client Services Advisor** Do you have an insurance qualification? Do you have excellent knowledge of policy wordings? Read on! Aon South Africa is hiring a Claims Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Durban Office. The role of the Client Service Advisor is to work closely...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

**Requisition Details & Talent Acquisition Contact** - REQ: 132836- Talent Acquisition Consultant: Lerato Sithole- Location: Durban - Umhlanga Rocks- Cluster: Nedbank Wealth - Insurance- Closing date: 1 April 2024**Job Family** - SALES AND SERVICES**Career Stream** - CALL CENTRE (Service)**Leadership Pipeline** - Manage Self: Technical**FAIS Affected -...

Kura is a global CX outsourcer. We are in business because we want to help people to develop and to reach their full potential. We are building a culture that shifts the mind-set from focusing on "things and stuff" to "people and behaviour". We call this process "Crossing the Bridge". Our Vision is to be recognised as "Unrivalled in Developing...

Posting Description:Client Services AdvisorDo you have an insurance qualification? Do you have excellent knowledge of policy wordings? Read onAon South Africa is hiring a Claims Service Advisor, this is a hybrid role with the flexibility to work both virtually and from our Durban Office.The role of the Client Service Advisor is to work closely with Client...

Requisition- Client Service Consultant: 124347Location Durban Career Stream Call Centre (Service) FAIS Affected FAIS Affected YesJob Purpose To provide professional and efficient call services in order to optimise client experience for Nedbank Short Term and Long Term clients and ensure continued relationships are maintained Short Term insurance products:...

Requisition Details & Talent Acquisition ContactREQ: Talent Acquisition Consultant: Lerato Sithole- Location: Durban Umhlanga Rocks Cluster: Nedbank Wealth Insurance Closing date: 1 April 2024Job Family SALES AND SERVICESCareer Stream CALL CENTRE (Service)Leadership Pipeline Manage Self: Technical**FAIS Affected Yes**Job Purpose To provide professional and...

**Job Classification** **Requisition** - 134438 - Melissa Cloete**Closing Date** - 28 June 2024**Location** - Kwa-Zulu Natal and Johannesburg**Please Note**: Preference will be given to applicants from Underrepresented Groups- Job Family- Nedbank Wealth Cluster - Nedbank Insurance - Contact Centre (Sales and Service)- Career Stream- CALL CENTRE (Service)-...

**Role Purpose** Management and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations. **Location** x1 Nelspruit and x1...

**Title**Client Service Representative **Department**Client Services **Job Type**Permanent **Salary**14500.00 - 14500.00 per annum **Duties and Responsibilities** - Logs and tracks all enquiries and complaints on the system (first line of support). - Handles all general and specific telephonic contact to the Shared Services. - Conducts preliminary...

Role PurposeManagement and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations.Locationx1 Nelspruit and x1 DurbanResponsibilities and...

Key responsibilities - Calling on members exiting, entering, retiring and nearing retirement from retirement funds. - Providing the initial contact for benefit advice counselling. - Contacting members who responded to the system generated SMS interface within 24 hours of the member responding. - Referring leads to the sales representatives that are generated...

**BRIEF OVERVIEW OF THE ROLE** **Query and service request management** - Regular and frequent updates to clients as per standard operating procedures (SOP) - Adhere to escalation management processes and procedures Quality Standards - Monitor and control the daily processing of administrative documentation as per processes, policies and systems defined...

**Job Advert Summary**: - To collect from and deliver to clients as instructed by Work Orders loaded in accordance with the company’s Code of Conduct and Dress Code. **Minimum Requirements**: - Bachelor’ Degree or equivalent qualifications - 4 years driving experience (8-ton vehicle) in a logistics, warehousing or distribution environment - Valid Code...

**Job Requisition Details** - #REQ128402- Closing Date: 11 September 2023- Location: Durban, Kwa-Zulu Natal- Talent Acquisition: Bongiwe Mchunu- Job Family- Sales and Services - Career Stream- Client Service - Leadership Pipeline- Manage Self: Professional **Job Purpose** - To build and maintain strong relationships with our business clients through...

BRIEF OVERVIEW OF THE ROLEQuery and service request management Regular and frequent updates to clients as per standard operating procedures (SOP) Adhere to escalation management processes and procedures Quality Standards Monitor and control the daily processing of administrative documentation as per processes, policies and systems defined by. Ensure...

1. Client Liaison Liaise with client continuously and in a proactive manner regarding shipment events. Attempt to seek extended business from existing clients and referrals. Present the company as and when required i.e. company functions, client meetings, etc Send daily status reports to Clients with current information on all their shipments.2. Shipment...

Key responsibilities Calling on members exiting, entering, retiring and nearing retirement from retirement funds. Providing the initial contact for benefit advice counselling. Contacting members who responded to the system generated SMS interface within 24 hours of the member responding. Referring leads to the sales representatives that are generated when...

1. Walk in queries Management of an effective client services reception function for the Fund. **Handle all walk-in queries ensuring that**: Client services centre is fully operational to handle queries Processing of changes to member status Issuing and answering queries on benefit statements, beneficiaries, declarations of existence, medical boarding,...