Client Analytics Lead

3 weeks ago

Durban, South Africa MagicOrange Full time

**MagicOrange** is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner. With customers and a strong presence on four continents, we are a Software as a Service (SaaS) provider in a high growth phase. Our mission is to empower individuals and organizations, making them more valuable through our innovative software solutions.

**Location: KwaZulu Natal/Gauteng**

**Position Summary**:
**Key Responsibilities**:

- **Lead and Manage Client Analytics**
- Oversee client usage of Reporting & Analytics capabilities within our SaaS solution.
- Develop and implement strategies to enhance our analytics capabilities and client adoption.
- Manage the look & feel of reports, including the selection of visuals and controls.
- Standardize best practices and establish guardrails for report implementation.
- **Report Development**:

- Design, build, and maintain reports and dashboards using Power BI.
- Utilize Python and Databricks for advanced data analysis and reporting.
- Ensure data accuracy and integrity in all reports.
- **Team Management**:

- Manage and mentor a team of developers.
- Assign tasks, monitor progress, and ensure timely delivery of projects.
- Foster a collaborative and innovative team environment.
- **Stakeholder Collaboration**:

- Liaise with Customer Success, Delivery, and Engineering teams to understand requirements and deliver solutions.
- Engage with customers to gather feedback and improve reporting solutions.
- Provide training and support to internal teams and customers on analytics tools and reports.
- Collaborate closely with the technical lead to align on overall analytics strategy and execution.

**Skills and Requirements**
- **Essential Skills**:

- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and meet deadlines.
- Leadership and team management capabilities.
- **Experience**:

- Proven experience in a similar role within a SaaS company.
- Extensive experience with Power BI and other analytics tools.
- Proficiency in Python and Databricks.
- Experience with ThoughtSpot is a plus.

**Personal Attributes**:

- Detail-oriented and highly organized.
- Proactive and self-motivated.
- Strong customer focus and service orientation.
- Ability to work in a fast-paced, dynamic environment

**Qualifications**:

- **Education**:

- Bachelor’s degree in Computer Science, Data Science, Information Systems, or a related field.

**What we offer**:

- Strong entrepreneurial spirit. The ability to make an impact and see the rewards of your efforts.
- Ongoing training on the latest technologies to aid automation for accountants.
- Be part of a high growth industry and product.
- A challenging career in an innovative company.
- Opportunity to influence, working in an open climate, close to decision makers at large blue-chip enterprise with the possibility to make a difference.
- A competitive remuneration package, with flexible pension options.

**MagicOrange **is an equal opportunity employer, committed to promoting diversity and inclusion in the workplace. We value and appreciate the diverse contributions and perspectives of all our employees.

  • Client Success Executive

    4 weeks ago

    Durban, South Africa DataOrbis Full time

    **DataOrbis is a global cloud-based information solutions company. We provide market and business intelligence solutions to the fast-moving consumer goods (FMCG) industry. Our solutions combine people, process, and leading-edge cloud technology to facilitate and inform business decisions, that are customised to our client’s needs. We have a wealth of...

  • Key Account Acquisition Lead

    3 days ago

    Durban, KwaZulu-Natal, South Africa Ad Hoc Client Full time

    Key Account Acquisition LeadWe are seeking a highly motivated Key Account Acquisition Lead to join our team at Ad Hoc Client. The ideal candidate will have experience in sales and excellent communication skills.You will be responsible for acquiring new business opportunities and growing existing business through cross-selling.Identify and develop profitable...

  • Analytics Director

    2 weeks ago

    Durban, South Africa Jellyfish Full time

    **Company Description**: - At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table._ Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds,...

  • Client Relationship Lead

    2 weeks ago

    Durban, South Africa Capability BPO Full time

    **Job description** Capability BPO’s Client Relationship Lead is at the heart of leading our international operations into a new role penned on transformational leadership that paves the way. For the Capability brand locally as well as within the highly competitive international markets. As Client Relationship Lead your portfolio entails providing...

  • Client Service Leads

    3 weeks ago

    Durban, South Africa The Faculty Full time

    **WHO WE ARE**: The Faculty is a leading provider of online teaching services. We have a wealth of experience and expertise in the education and recruitment sectors. Our primary goal is to attract the best online English and foreign language teachers to teach on our platform. We are dedicated to providing our students with access to the highest quality...

  • HRIS & Analytics Lead

    3 days ago

    Durban, KwaZulu-Natal, South Africa LevelUp (Pty) Ltd Full time

    About the RoleWe are seeking an experienced HRIS & Analytics Manager to join our team at LevelUp (Pty) Ltd. As an integral part of our Human Resources department, you will be responsible for implementing and maintaining our Human Resource Information System (HRIS). This involves managing data related to employees, including recruitment, onboarding,...

  • Client Services Team Lead

    4 days ago

    Durban, KwaZulu-Natal, South Africa RareCruit Full time

    RareCruit is looking for an experienced Client Services Team Lead to lead our client services team. The ideal candidate will have a strong background in business operations, excellent communication skills, and a proven track record of delivering results.The job description for this role includes:Leading the client services team and ensuring effective...

  • Analytical Technician

    3 days ago

    Durban, KwaZulu-Natal, South Africa SGS Full time

    The Junior Laboratory Technician will be responsible for performing a variety of laboratory tests on chemical, petroleum, and agricultural products to determine whether they conform to client specifications. This will involve working with a range of analytical equipment, including spectroscopy and chromatography instruments.Key Requirements:National Diploma...

  • Data Warehouse and Analytics Architect

    3 days ago

    Durban, KwaZulu-Natal, South Africa Xcede Group Full time

    Company OverviewXcede Group is a leading provider of professional services, specializing in IT and business intelligence solutions. We are committed to delivering high-quality results to our clients, and we are looking for talented professionals to join our team.Job DescriptionAs a Data Warehouse and Analytics Architect, you will be responsible for...

  • Client Experience Manager

    7 days ago

    Durban, KwaZulu-Natal, South Africa Absa Group Full time

    At Absa Group, we are committed to delivering exceptional customer experiences and building long-term relationships with our clients.As a Client Experience Manager, you will play a key role in leading a team of customer service representatives and ensuring that they have the necessary skills and knowledge to deliver outstanding customer...

  • Manager: Product Analytics

    4 weeks ago

    Durban, South Africa Derivco Full time

    Job Profile Summary: **Join us to create the giants in the industry** At Derivco, we believe that our people are not just employees - they are the heart and soul of our business. It's their skills, expertise, and passion that define who we are and drive us towards excellence every day. We empower our people to think creatively, push boundaries, and take...

  • People Analytic Consultant

    3 weeks ago

    Durban, South Africa Perssol Full time

    **Company Description** PersSol (Pty) LTD is a national provider of Recruitment/Human resources services with a strong presence in multiple industries. Our commitment, relationships, and expertise allow us to deliver the best talent to our clients' organizations and meet their specific staffing requirements. We continually enhance our skills and recruit in...

  • Supply Chain Analytics Professional

    3 days ago

    Durban, KwaZulu-Natal, South Africa Helen Lucre Resourcing (Pty) Ltd. Full time

    Helen Lucre Resourcing (Pty) Ltd is a leading recruitment agency that specialises in finding top talent for businesses across various industries. We are currently looking for a highly skilled Supply Chain Analytics Professional to join our client's team.About the Role:You will be working on developing solutions and dashboards to meet business...

  • Client Acquisition Manager

    5 days ago

    Durban, KwaZulu-Natal, South Africa Ingenious personnel Full time

    Ingenious Personnel is seeking a skilled Client Acquisition Manager to develop and execute sales strategies that drive growth in our personal lines business.The successful candidate will be responsible for managing leads, building client relationships, and staying up-to-date with industry trends to deliver tailored insurance solutions.Key...

  • HR Analytics Manager

    6 hours ago

    Durban, KwaZulu-Natal, South Africa Markham Full time

    About the RoleAs Global People Operations Director, you will be responsible for leading the People Systems Team and driving the development of a people technology roadmap. This is a unique opportunity to join a fast-paced, entrepreneurial team where self-starters can make a huge impact.You will work closely with internal platform and infrastructure teams,...

  • Leading Financial Accountant

    3 days ago

    Durban, KwaZulu-Natal, South Africa AD Hoc Client Full time

    Financial Accountant Job SummaryWe are seeking a detail-oriented and organized Financial Accountant to join our team. The successful candidate will be responsible for preparing and reviewing financial statements, as well as developing and implementing accounting policies and procedures.ResponsibilitiesPrepare and review complex financial statements,...

  • Sales and Growth Manager

    3 days ago

    Durban, KwaZulu-Natal, South Africa Ad Hoc Client Full time

    About the RoleAs a Sales and Growth Manager at Ad Hoc Client, you will be responsible for driving sales growth and identifying new business opportunities.You will have a proven track record of success in sales, excellent communication skills, and the ability to work under pressure.We offer a dynamic work environment and opportunities for career...

  • Export Control Specialist

    3 days ago

    Durban, KwaZulu-Natal, South Africa AD Hoc Client Full time

    AD Hoc Client is seeking a highly organized and experienced shipping controller to join its team.The successful candidate will have a strong background in framing bills of entry and managing storage.Key Responsibilities:Framing bills of entry (import and export) and import releasesManaging storage and electronic road freight manifests submissionsConducting...

  • Business Development Specialist

    3 days ago

    Durban, KwaZulu-Natal, South Africa Ad Hoc Client Full time

    Job Title: Business Development SpecialistWe are seeking a skilled Business Development Specialist to join our team at Ad Hoc Client. The ideal candidate will be responsible for identifying and developing new business opportunities for warehousing related services.The successful candidate will have strong sales skills, excellent communication abilities, and...

  • Executive Team Lead

    6 hours ago

    Durban, KwaZulu-Natal, South Africa Standard Bank of South Africa Limited Full time

    The Executive Team Lead - Private Client Centre plays a critical role in driving business growth and delivering exceptional client experiences. As a senior leader within our organization, you will be responsible for developing and implementing strategies to enhance client relationships and drive revenue growth.Key Performance IndicatorsMeet or exceed revenue...