Guest Relations

**We're looking for** An extremely friendly and detail-oriented individual to join our clients team as a Guest relations or Airbnb host. **Who are you?** - You will need to follow the AirBnB rules and regulations - You have good organizational and time management skill - You're able to work in a fast pace environment - You have good customer service...

Guest Relations Officer – Luxury Wine Estate Franschhoek, Cape TownA luxury wine estate in the Franschhoek area is seeking a dedicated and service-oriented Guest Relations Officer to ensure an exceptional guest experience at its exclusive lodges. The ideal candidate will have a passion for hospitality and a talent for making every guest feel welcome and...

Western Cape, Cape Town Waterfront Guest Relations Officer Location: Waterfront, Cape Town **Salary**: Between R 9000.00-R11 000 (Depending on experience) 10% on all Floats sold 10% on all Rasuls sold 10% on all upgrades 5% on all contracts sold Yearly salary review. Monthly competitive Bonus Structure. Bargaining council - Pension. Award winning...

Location: Waterfront, Cape Town **Salary**: Experience dependent. 10% commission on all services and 10% on retail. Yearly salary review. Monthly competitive Bonus Structure. Bargaining council - Pension. Award winning spa is looking for a professional, strong Guest Relations Officer for a very busy spa. **Duties**: Make guest bookings, re-book and...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...

Guest Relations Consultant - Property HostNox Cape Town is a leading property area specialist in Camps Bay and Clifton, offering services in sales, holiday rentals, and long-term rentals. With over 20 years of experience, we provide a personalized and professional service that sets us apart from our competitors.Role DescriptionThis is a full-time on-site...

**Job Number** 24013619 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Represents property management in resolving any...

We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. **RESPONSIBILITIES**: - Welcome...

**The main purpose of this position**:To establish and maintain good relations between CTICC and its visitors to enhance guest experience, ensuring that expectations are exceeded. **Reporting to the**: Senior Guest Relations Officer **Key responsibilities will include but are not limited to**: **1. **Satisfied Customers**: - Welcome and interact with...

**The main purpose of this position**:To establish and maintain good relations between CTICC and its visitors to enhance guest experience, ensuring that expectations are exceeded. **Reporting to the**: Senior Guest Relations Officer **Key responsibilities will include but are not limited to**: **1. Reception & Switchboard Duties**: - Welcoming visitors in...

We are on the lookout for new team members with bubbly and warm personalities. You would be the face of the hotel and attend to all guest requests and queries. You must have detailed information about the hotel, all departments and must be able to recommend activities and restaurants to in-house guests. You would be the link between all departments, with...

Key Responsibilities:- Greet guests upon arrival and provide them with a warm welcome- Assist guests with any inquiries, requests, or concerns they may have during their stay- Handle guest complaints and work towards providing a satisfactory resolution- Maintain a professional and positive attitude at all times while interacting with guests- Coordinate with...

Neighbourgood, South Africa’s leading co-living and co-working business, is looking for a dynamic and talented Front of House with excellent all round hospitality and communication skills to join our team. As a Community Host, you'll be part of the onsite teams that form an intrinsic part of our guest relations teams at Neighbourgood. You will report to...

Requirements - Matric qualification - Qualification in travel/tourism/hospitality/marketing will be an advantage - Ability to engage at all levels, superior people engagement skills, understanding the value of destination marketing - 2-3 years working in a visitor centre or as a tour guide on in a marketing portfolio Key Performance Areas - Receiving,...

The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES *** - To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture...

The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES *** - To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture...

We are on the lookout for new team members with bubbly and warm personalities. You would be the face of the hotel and attend to all guest requests and queries. You must have detailed information about the hotel, all departments and must be able to recommend activities and restaurants to in-house guests. You would be the link between all departments, with...

URGENT position to start ASAP!!! - Hospitality Certificate/Diploma; - At least 2-3 years experience in a similar role; **5** experience a MUST HAVE - Very strong computer and great administration skills; - Passionate about the hospitality industry; - Excellent interpersonal - & communication skills, written and verbal in English (in person and telephonic); -...

**Front of House/Guest Relations **Manager - 5* property - Lower Zambezi, Zambia** A new 5* lodge has opened on the Lower Zambezi. It is one of the most luxurious in the region and is set to become the top safari destination on the Lower Zambezi. This is a very exciting opportunity to become part of the new team. The FOH Manager will be responsible for...

**Job Number** 23035087 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Cape Town, 64 New Church Street, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring...