Technical Support Agent

As a Technical Help Desk Agent at Ampath Trust, you will play a critical role in providing technical support to our end-users.You will be responsible for resolving incidents and service requests in a timely and effective manner, while maintaining excellent customer service skills.We require a strong understanding of ITIL principles and processes, as well as...

**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.**Role Purpose** - The role of this...

**We are hiring Call Centre Support Agents**: **About the Call Centre Support Agents position**: The agent will be responsible for providing a telephonic support function to customers, Fitment Centres, and CTFM branches and for monitoring and fast-tracking recoveries for SVS-installed vehicles. To monitor and liaise recoveries for SVS Customer vehicles and...

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication. **Technical Support Responsibilities**: - Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. -...

Company Description **Job Description**: **Responsibilities**: - Acknowledge calls logged from helpdesk and assisting the user with their problems and ensuring it is closed within SLA. - To deliver a service with the best possible solution within OUTsurance Shares Services standards and procedures. - Support of basic voice infrastructure. - Support of all...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

2-3 Month Seasonal Contract Customer Service Agents Required in Western Cape to Start ASAP!!- If you are Italian -speaking & passionate about exceptional Customer Service, then we would like to hear from you!- Job Description- - Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective...

A well-established international company is seeking a call center agent / customer service agent to assist customers with technical difficulties. **Requirements**: IT Qualification / certificate essential. Driver's license + own car essential & non-negotiable. Looking to hire 4 employees of which one should be able to speak Portuguese. **Job Types**:...

OverviewA leading organization in the engineering and minerals processing industry is looking for a Technical Sales Support – Pyro specialist. This role focuses on providing technical solutions and support for complex product scopes, ensuring that customer needs are met through expert advice and troubleshooting.The ideal candidate will have strong...

OverviewA leading organization in the engineering and minerals processing industry is looking for a Technical Sales Support – Pyro specialist. This role focuses on providing technical solutions and support for complex product scopes, ensuring that customer needs are met through expert advice and troubleshooting.The ideal candidate will have strong...

Job DescriptionDUTIES AND RESPONSIBILITIES:An experienced IT Support Technician with 3-5 years of experience to provide comprehensive technical support and maintain our IT infrastructureTechnical Troubleshooting: Diagnose and resolve complex technical issues involving software, hardware, and network systemsInfrastructure Management: Assist in the maintenance...

Minimum requirements: - 2+ years of software support experience - Experience in supporting Windows Operating Systems and services - Comptia A+ or similar - Access management solution basics, Mobile app support on Android and iOS, access control system and services, Alarm monitoring and services experience would be an advantage - Sound and confident...

We are looking to hire a Technical Support Analyst at a Pharmaceutical Manufacturing plant! **Technology experience**: - Microsoft SQL Server (any) - Microsoft Windows Server 2012+ - MCSE would be a plus. - CompTIA A+ or equivalent. - Jira **Relevant Experience (Not mandatory)**: - Warehouse - Stock Management - Manufacturing **Responsibilities**: The...

Business Unit, Department, Reporting Job grade/level M5 Business Unit Digital Platform Solutions Department Digital EXA - Vodacom Position reports to M5 Span of Control Where relevant Core Description Build and Maintain Hardware and Software Budgets, Certifications, Create and Maintain Vendor and Client Relationships, Create Disaster Recovery and Back-Up...

**Company Description**: PURPOSE OF THE ROLE: - Take ownership of technical support and training for customers of all relevant Tekla structural design and detailing software products and services. DUTIES INCLUDE: Technical Support: - Resolve any reported product/solution issues or malfunctions through following proper diagnostic/troubleshooting steps, as...

**MINIMUM REQUIREMENTS**: - Supervisory experience 1-2 years’ required - Must have 1-2 years experience as a 2.9.2 Supervisor - Pass Medical test (RFA) according to MHSA - Grade 12 required - Drivers licence (code B or C1) - Applicants must have a clean criminal record - Supervisory or management course (added advantage) **REQUIRED COMPETENCIES**: -...

About the RoleThis is an exciting opportunity to join our dynamic team as a Technical Operations Manager. You will play a critical role in driving business success by leading a team of technical support professionals and implementing processes that align with company objectives.Key Qualifications:Leadership Experience: Minimum 7 years of experience in a...

Job DescriptionWe are seeking a highly skilled Technical Support Coordinator to join our Installation Logistics – Scheduling division at our Centurion Office. As a key member of our team, you will be responsible for ensuring Customer Service Standards are maintained, solving customer queries, and working in a highly pressurized environment.You will be...

Are you looking for a career in real estate? We're looking for driven, ambitious individuals who are passionate about the industry to join our team as real estate agents. As a real estate agent with our company, you'll have the opportunity to work with clients to help them buy, sell, and rent properties. You'll be responsible for managing your own portfolio...

**POSITION: Helpdesk Support Coordinator** **Area: CENTURION** A Service Desk Coordinator manages help desk professionals like Service Desk Agents in their day-to-day activities of customer support. They take over problem-solving for more complex problems, troubleshoot technical issues and update functional systems, as well as create work schedules and...