Technical Support Analyst

About the JobThe Operations Support Analyst is responsible for providing system and process support to various stakeholders, enhancing the overall client experience.Key Tasks:Compile and maintain process documents.Perform needs analysis for system and/or process enhancements.Maintain and update knowledge base articles to improve self-service...

Structure, Grade & Reporting Job grade/level S6 Business Unit Digital Platform Solutions Business Unit Digital EXA Position reports to Product Manager: E-solutions Span of Control 0 Level of Engagement Client, Employees and Line Manager Core Description The main objective of the Technical Analyst is to ensure that all development and testing deliverables are...

Gauteng, Centurion - Annually Cost To Company (Market related) A well-established business is seeking to appoint a Senior Applications Support Analyst **QUALIFICATION, SKILLS & EXPERIENCE** - A degree in information systems or similar is a requirement. - ITIL Foundation certification is a requirement. - Administration and user support - minimum 6 year...

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication. **Technical Support Responsibilities**: - Identifying hardware and software solutions. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. -...

Company Description **Job Description**: **Responsibilities**: - Acknowledge calls logged from helpdesk and assisting the user with their problems and ensuring it is closed within SLA. - To deliver a service with the best possible solution within OUTsurance Shares Services standards and procedures. - Support of basic voice infrastructure. - Support of all...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

Product / Feature Team Information (if applicable)A Junior Technical Systems Analyst position is to be added to our team. If you are a systems analyst with an eye for detail and ready to work within the agile methodology. Then this is the right position for you. The team will ask you to share your energy, skills, knowledge, and ambition as a team player who...

Product / Feature Team Information (if applicable)A Junior Technical Systems Analyst position is to be added to our team. If you are a systems analyst with an eye for detail and ready to work within the agile methodology. Then this is the right position for you. The team will ask you to share your energy, skills, knowledge, and ambition as a team player who...

Product / Feature Team Information (if applicable)A Junior Technical Systems Analyst position is to be added to our team. If you are a systems analyst with an eye for detail and ready to work within the agile methodology. Then this is the right position for you. The team will ask you to share your energy, skills, knowledge, and ambition as a team player who...

About the JobThis Statistical Analyst Support position is responsible for supporting the statistical analysis team in ensuring the quality of our data. The successful candidate will have excellent analytical skills, be able to work independently, and have a strong understanding of statistical concepts and methods.ResponsibilitiesSupport the development and...

OverviewA leading organization in the engineering and minerals processing industry is looking for a Technical Sales Support – Pyro specialist. This role focuses on providing technical solutions and support for complex product scopes, ensuring that customer needs are met through expert advice and troubleshooting.The ideal candidate will have strong...

OverviewA leading organization in the engineering and minerals processing industry is looking for a Technical Sales Support – Pyro specialist. This role focuses on providing technical solutions and support for complex product scopes, ensuring that customer needs are met through expert advice and troubleshooting.The ideal candidate will have strong...

Job DescriptionDUTIES AND RESPONSIBILITIES:An experienced IT Support Technician with 3-5 years of experience to provide comprehensive technical support and maintain our IT infrastructureTechnical Troubleshooting: Diagnose and resolve complex technical issues involving software, hardware, and network systemsInfrastructure Management: Assist in the maintenance...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with...

IT Analyst Test Automation ISTQB AA/EE - CenturionProvide automation on Quality Assurance and Quality Control activities to companys Development and Engineering division through industry leading testing. Oversee testing activities that span multiple projects with a high level of autonomy.Minimum requirements:Matric + Relevant Diploma or DegreeISTQB...

**Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** Provide system and...

Business Unit, Department, Reporting Job grade/level M5 Business Unit Digital Platform Solutions Department Digital EXA - Vodacom Position reports to M5 Span of Control Where relevant Core Description Build and Maintain Hardware and Software Budgets, Certifications, Create and Maintain Vendor and Client Relationships, Create Disaster Recovery and Back-Up...

Responsibilities:Lead, grow, provide advice and support to data engineers and analyst in the data team. Facilitate Agile development and ensure the scrum frameworks Implement processes that enable delivery excellence Communicate effectively across technical and non-technical audiences Translate business IT requirements into implementable solutions. ...

Responsibilities: Lead, grow, provide advice and support to Data Engineers and Analysts in the data team. Facilitate Agile development and ensure the scrum frameworks. Implement processes that enable delivery excellence. Communicate effectively across technical and non-technical audiences. Translate business IT requirements into implementable solutions. ...

**Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...