Sales Operations Manager

6 months ago

Johannesburg, South Africa HotelJobs.co.za Full time

Kendrick Recruitment is seeking a Sales Operations Manager

Kendrick Recruitment is seeking an exceptional Sales Operations Manager to join a Direct Sales Team for a luxury travel company based in Johannesburg. We are looking for a dynamic, independent, and proactive leader who is passionate about redefining hospitality.

**Key Responsibilities**:
**Team Leadership**: Actively lead and motivate a team of Travel Specialists.
**Regional Sales Support**: Contribute to the success of Direct Sales activities in various regions.
**Achieve Sales Targets**: Aggressively pursue and exceed direct sales targets set by the Group Sales Manager - Direct.
**Optimise Performance**: Maximise team performance through training, feedback, and quality assurance.
**Streamline Operations**: Enhance and simplify day-to-day operations for increased efficiency.
**Continuous Improvement**: Provide regular feedback and support to team members for their growth.
**Collaboration**: Work closely with other Sales Operations Managers and the Direct Administrative Assistant to create a cohesive team.
**Initiatives and Campaigns**: Implement ad-hoc sales initiatives and campaigns to drive business focus areas.

**Qualifications and Skills Required**:
Proficiency in Microsoft Outlook with strong Excel skills.
A Travel and Tourism Diploma or Industry Experience.
Knowledge of relevant tools and social media platforms is advantageous.
Excellent command of spoken and written English.
Strong problem-solving skills and market knowledge.
Time management, teamwork, and conflict resolution skills.
Previous experience in reservations and B2C sales is advantageous.

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