IT Desktop Support Technician

3 months ago


Cape Town, South Africa Cloud Integration Services (Pty) Ltd ta Ukuzimanya Full time

IT company in Cape Town looking to employ an IT Support Technician at our Cape Town offices.

Qualifications/experience:

- Matric
- Proficient in PC hardware and printer troubleshooting and repair
- Working knowledge of TCP/IP Networking
- Working knowledge of desktop imaging and deployment

Personality Traits:

- Punctuality
- Ability to work shifts when necessary
- The abiliy to understand the request - before acting on it
- Good communication skills
- Team player

Skills / Knowledge:

- Strong organisational, time management and communication skills
- Ability to prioritise, multi-tasks and easily adapt to change
- Strong problem solving and organisation skills
- Ability to take initiative and work independently
- Meet deadlines, accomplish tasks as agreed upon time structure
- Adapt to a fast-paced, demanding environment
- Ability to effectively manage sensitive and confidential information in a professional manner

**Duties**:
Helpdesk Functions:

- Ensure all Calls are closed / resolved within the Company specified SLA agreement
- Ensure that all accepted calls are updated on a regular basis.
- Ensure that reassigned calls are updated and actioned accordingly

Desktop Support:

- Ensure that all Desktops have the Baseline software stack installed (MS Office, Trend, Windows 10 / 11 OS, all patches and updates, security levels are set) as well as any other additional software which does not fall part of the baseline stack.
- Unlocking of windows accounts and or Passwords
- Knowledge and understanding of MSO 365
- Ensure all users have access to the respective printers on the floor
- Ensure all Printer devices are in good working order, support on toner replacements, paper Jam, address books, Security codes
- A good working knowledge of CCTV cameras and Biometric systems
- A good understanding of trouble shooting
- Arrange printer services as and when needed
- 1st line support on printer problems
- Manage projects concerning printers

Own transport essential.

**Job Type**: Permanent

**Salary**: R10,000.00 - R15,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)



  • Cape Town, South Africa Disruptive IT Full time

    **Role Description** This is an on-site contract role for a Desktop Support Technician at clients site. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, troubleshooting computer hardware issues, and supporting printers. The role will involve day-to-day tasks such as diagnosing and resolving software and...


  • Cape Town, South Africa Disruptive IT Full time

    **Role Description** This is an on-site contract role for a Desktop Support Technician at Disruptive IT Client in Cape Town. The Desktop Support Technician will be responsible for providing technical support, troubleshooting desktop computers and printers, and performing computer repairs on a day-to-day basis. **Qualifications** - Desktop Computers and...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Job Title: Junior Desktop Support Technician (Tier 1) Location: Central, Cape Town Contract Type: Contractual (Immediate Start) Salary: R15,000 per month Overview: We are seeking a motivated Junior Desktop Support Technician with at least one year of desktop support experience to join our team in Central Cape Town on a contractual basis. As a Tier 1 Desktop...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Desktop Support Technician to join our team at WNS Global Services. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer systems and infrastructure.Key ResponsibilitiesIncident...


  • Cape Town, South Africa Cloud Integration Services (Pty) Ltd ta Ukuzimanya Full time

    IT company in Cape Town looking to employ an IT Support Technician at our Cape Town offices. Qualifications/experience: - Matric - Proficient in PC hardware and printer troubleshooting and repair - Working knowledge of TCP/IP Networking - Working knowledge of desktop imaging and deployment Personality Traits: - Punctuality - Ability to work shifts when...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Junior Desktop Support Technician (Tier 1)Location: Central, Cape TownContract Type: Contractual (Immediate Start)Salary: R15,000 per monthWe are seeking a motivated Junior Desktop Support Technician with at least one year of desktop support experience to join our team in Central Cape Town on a contractual basis. As a Tier 1 Desktop Technician, you will be...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Job Title: Junior Desktop Support Technician (Tier 1)Location: Central Cape TownContract Type: Contractual (Immediate Start)Salary: R15000 per monthJob Overview:We are seeking three motivated Junior Desktop Support Technicians with at least one year of desktop support experience to join our team in Central Cape Town on a contractual basis. As a Tier 1...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Junior Desktop Support Technician (Tier 1)Location: Central Cape TownContract Type: Contractual (Immediate Start)Salary: R15,000 per monthAbout the RoleWe are seeking a motivated Junior Desktop Support Technician with at least one year of desktop support experience to join our team in Central Cape Town on a contractual basis. As a Tier 1 Desktop Technician,...


  • Cape Town, South Africa ITBLUE SOLUTIONS Full time

    **Full job description** We're looking for Desktop and Network Support Technician with a passion for customer service to fill the onsite role of First line support technician in Montague Gardens. **Main Purpose of Job**: - The person fulfilling this role will take a high-level approach to both identifying and resolving recurring operational issues while...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Job Title: Junior Desktop Support Technician (Tier 1) Location: Central, Cape Town Contract Type: Contractual (Immediate Start) Salary: R15,000 per month Overview: The Legends Agency is seeking a motivated Junior Desktop Support Technician with at least one year of desktop support experience to join our team in Central Cape Town on a contractual basis. As a...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Job Title: Junior Desktop Support Technician (Tier 1)Location: Central Cape TownContract Type: Contractual (Immediate Start)Salary: R15000 per monthOverview: The Legends Agency is seeking three motivated Junior Desktop Support Technicians with at least one year of desktop support experience to join our team in Central Cape Town on a contractual basis. As a...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Junior Desktop Support Technician (Tier 1)Location: Central, Cape TownContract Type: Contractual (Immediate Start)Salary: R15,000 per monthAbout the RoleWe are seeking highly motivated and experienced Junior Desktop Support Technicians to join our team in Central Cape Town on a contractual basis. As a Tier 1 Desktop Technician, you will be responsible for...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Job Title: Junior Desktop Support Technician (Tier 1)Location: Central Cape TownContract Type: Contractual (Immediate Start)Salary: R15,000 per monthJob OverviewWe are seeking highly motivated and experienced Junior Desktop Support Technicians to join our team in Central Cape Town on a contractual basis. As a Tier 1 Desktop Technician, you will be...

  • Desktop Support

    4 months ago


    Cape Town, South Africa Dimension Data Full time

    As a Desktop Support Technician, you'll be responsible for supporting our IT systems. You'll ensure that all computers and peripherals are working properly and efficiently. You will provide support to the company's staff, including making sure they're able to access all their files from any device as well as troubleshooting issues or problems when they...


  • Cape Town, Western Cape, South Africa Dimension Data Full time

    Job SummaryDimension Data is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our staff, ensuring that all computer systems and peripherals are functioning properly and efficiently.Key ResponsibilitiesHandle and resolve technical issues reported by staff...


  • Cape Town, South Africa TTEC Full time

    Desktop Support Associate Technician **Desktop Support Specialist - Cape Town** Bringing smiles is what we do at TTECfor you and the customer. As a Desktop Support Specialist working onsite in Cape Town, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    Junior Desktop Support Technician (Tier 1)Location: Central Cape TownContract Type: Contractual (Immediate Start)Salary: R15,000 per monthAbout the RoleWe are seeking a motivated Junior Desktop Support Technician with at least one year of desktop support experience to join our team in Central Cape Town on a contractual basis.Key ResponsibilitiesLaptop...


  • Cape Town, South Africa Pixelfaerie Business Services (Pty) Ltd Full time

    Please see below job description: **Main Goals/Objectives** - Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment, and software. - Interact with IT Helpdesk and support the end users timeously. - Implement security and create awareness as per ISO 27001. - Plan effectively in terms of expected...


  • Cape Town, South Africa Logic 360 Group Full time

    Minimum requirements for the role: - Must have a tertiary qualification in Information Technology or other relevant qualifications from industry recognised institute (A+, N+, MCSA, MCSE or similar) - Minimum 1 year experience as a Desktop Support Technician, Network Support Technician, Systems Administrator, or similar. - Experience working with,...


  • Cape Town, Western Cape, South Africa Dimension Data Full time

    ### Job Summary As a Desktop Support Technician at Dimension Data, you will play a critical role in ensuring the smooth operation of our IT systems. Your primary responsibility will be to provide technical support to our staff, ensuring they have access to all necessary files and resources from any device. You will be the first point of contact for...