Service Centre Supervisor

**MAIN PURPOSE OF JOB**: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment - Experience in people...

**Responsibilities**: - Provide initial hardware support - Effectively resolve customer complaints - Log and close calls in the call desk system - Maintain real-time call updates in the system - Identify issues and escalate them to supervisors - Offer product and service information to customers - Manage a high volume of inbound and outbound calls...

**Vacancy**:Technical Service Supervisor** **Regional Reporting to**: Regional Branch Manager **Overall purpose of the job**: The overall purpose of this position would be related to the technical support functionality in the region as well as fulfilling a role as Site supervisor for technical installations as and when required. The incumbent is accountable...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales. We are looking for a Call Centre Agent to join our team and take...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI’s is achieved at all times. **QUALIFICATION & EXPERIENCE**: - Matric or relevant qualification - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy...

**Job Title**: Manager of Call Centre Customer Services **Subsidiary**: MobifyTracker PTY LTD **Location**: Midrand **Job Type**: Full-Time We are seeking a highly skilled and motivated individual to join our team as a Manager of Call Centre Customer Services. As the Manager, you will be responsible for overseeing the day-to-day operations of our call...

Bayteck, a National Company requires the services of a Route Planning Supervisor to be based at the head office in Midrand. Requirements are: - Minimum Matric - Associated further qualifications would be beneficial. - Previous experience in HSE and Sheq departments and sectors will be advantageous. - Minimum 3 years experience in a supervisor or management...

Outbound call centre agentOur Business is based in Johannesburg, Midrand.We are looking for Dynamic Outbound Call centre sales staff for telesales positions.Excellent Telephone Skills are requiredCustomer service oriented and candidate must work well in a teamTarget driven candidates are required to apply for this positionMust be able to work well under...

**Job Title / Role**:Customer Services Professional*** **Organization**:Lead Country South Africa (Customer Business Centre)** **Location: Midrand, South Africa** **Reporting Manager: Customer Services Professional Supervisor** The Business Siemens is a global powerhouse in diversified engineering providing products, systems and solutions across the...

Gauteng, Midrand A well established Telecommunication company based in Midrand is looking for an Internet Service Provider Call Centre Clerk to join their team **Minimum requirements**: - Matric required - Relevant tertiary qualification advantageous - 2+ Years experience working in a similar environment/ similar role - Experience on Percol8, Nagios,...

**Requirements**: - 5 years experience in a similar position - Equivalent qualification - Dealing with retailers - Good computer skills - Technical leaning skill and background (electronic repairs) - Logical thinking - Ability to analyse and organize - Attention to detail - Good work attitude **Duties & Responsibilities**: - Managing staff -- Supervise &...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales. We are looking for a Diesel Technician who will be a...

***Duties & Responsibilities**: - Selling multiple SecureFire products and service to potential sales leads received from various platforms - Making large amounts of outbound calls in a timely manner - Handling and overcoming client objections, focussing on Opening, Closing, Telephone Etiquette, e.g. buying signals - Identifying customers’ needs through...

Business unit, Department, Reporting **Business Unit**:Department**: **Job grade**: OP2 Core Description Provide a service that will exceed the expectations of the Company’s customers - both external and internal and to ensure that the agreed standards in respect of length of incident, wrap up time, log-on time and updating of database are maintained...

The Retail Stores Supervisor is responsible for the Warehouse function, which includes stock control, dispatching, receiving and the condition of stock and other items belonging to the Company. Reporting to the National Materials & Distribution Manager, you will be responsible for managing all inventory control related activities. **Key...

**Vacancy: Customer Services Administrator** **Region: Midrand** **Reporting to: Commercial Contact Centre Manager** **Overall purpose of the Job**: **Minimum qualifications and experience**: - Matric qualification or equivalent - Computer Literate (MS Office, advanced Excel, PowerPoint, MS Teams) - Professional and well presented - Ability to work well...

**SPARK/NCR ATM SUPERVISOR** **Reporting to - Spark/NCR ATM Manager** **Division - Operational Finance (Cash Processing)** **Job Introduction**: Overall administration and oversight of the Spark/NCR ATM recon process in line with company policies and procedures and that the client’s needs are always efficiently and professionally met. **Key Performance...

**Job Title**: Customer Service Consultant '† Level 1 **Job Location**: Midrand **Cost Centre**: BMW **Agreement Type**: Permanent  **OVERALL PURPOSE OF JOB**: **Main Responsibilities (including but not limited to)**: - Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for...

**.**: **When it comes to putting people first, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: Do you have a vision for how technology can empower businesses and individuals alike? If so, we have an exciting opportunity for you! In this role you will be part of a...

Our Client is a leader in flooring, walling, roofing, waterproofing globally **Requirements**: - Post Grade 12 qualification or required experience - A strong construction/corrosion protection background - 5 years Technical Service experience - A minimum of 2 years Management or Supervisor experience - Experience in dealing with all levels of authority...