Technical Service Supervisor

1 month ago

Midrand, South Africa Fidelity Services Group Full time

**Vacancy**:Technical Service Supervisor**
**Regional Reporting to**: Regional Branch Manager

**Overall purpose of the job**: The overall purpose of this position would be related to the technical support functionality in the region as well as fulfilling a role as Site supervisor for technical installations as and when required. The incumbent is accountable for ensuring the necessary proof of work that was conducted handed in and attached to each job in the incident management system. The incumbent is also responsible to understand contractual obligations within the region and ensure jobs handled fast, efficiently and with the required quality adherence. Communication and assurance of fault rectification during maintenance visits and ensure customer communication of outstanding standards during the lifecycle of a service or maintenance visit. The incumbent will operate within the commercial organisation matrix structure and must leverage and collaborate with the various role players to ensure set objectives are achieved. The incumbent will be responsible for liaising with 3rd party contractors where required to rectify cabling infrastructure, wireless networks, backup power requirements, mechanical infrastructure and any integrated related product sets.

**Duties & Responsibilities**:

- Accountability for the maintenance schedules required to ensure security systems in full working order.
- Assisting other leaders in each of the teams delivering either Project installation services or Support as and when required.
- Ensure that Project and Service SHEQ requirements in terms of standard legislative requirements are adhered to at all times.
- Assist sales representatives with technical design and solutions when required.
- General staff and administration functions in the Regional Branch relating to stock, subcontractors, invoicing and overhead costs management.
- Ensure that Contractual obligations understood and executed to mitigate and protect company against any legislative penalties contractually bound to.
- Ensure accurate costing for maintenance contract services to ensure accurate monthly, quarterly and annual costs calculations by utilising the incident management solution.
- Ensure all staff are sufficiently trained and competent in order to carry out work in accordance with company standards, health and safety legislation in accordance with a staff grading system.
- Work close together with regional stores personnel to ensure sufficient stock levels available to assist in the fast and efficient service and maintenance requirement according to contractual timelines.
- Manage quality installation standards during projects to service handovers with required technical documentation for after-installation service capabilities.
- Scheduling and planning of resources for productivity with technical coordinators.

**Minimum qualifications and experience**:

- Matric and Code 08 driver’s license.
- Management certification (MDP or similar)
- PC literacy courses (MS Office) or certifications.
- PSIRA registered
- Electronic Security Equipment in CCTV, Offsite monitoring, Access Control, Building Management Solutions, Perimeter detection and Retail Security Solutions (Sensormatic EAS, RFID Solutions, Occupancy) Skills and Attributes:

- Customer focussed
- Values driven
- 5 - 10 years’ experience in the management environment - Electronic Security Solutions across industry verticals
- Financial Acumen and Hands-on, technical and operational ability
- Strong written and verbal communication skills
- Ability to communicate at all levels
- Be able to work under extreme pressure with flexible hours
- Accountability
- Balances Immediate and Long-Term Priorities
- Managing Diversity
- Very good planning skills
- Time management
- Attention to Detail (quality)
- Structured and reliable individual that ensures items are closed-out, think out of the box to ensure repetitive incidents addressed and managed for long term cost saving.

**_ We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to_**
**_global fair practice and business ethics on continuous development of our human capital as the key resource to our_**
**_success in the markets in which we participate. Should you not be contacted regarding this position within 10_

  • Supervisor Fttx: Service Delivery Ftth

    2 months ago

    Midrand, South Africa Vodafone Full time

    **Role purpose**: The supervisor FTTX: Service delivery has the primary task of ensuring Fibre orders are placed, installed and activated as quickly and seamlessly as possible. The supervisor needs to manage their assigned team as well as suppliers and technicians in the field. **Your responsibilities will include**: The supervisor will be accountable for...

  • Customer Services Supervisor

    1 month ago

    Midrand, South Africa Placements 4 all Full time

    Customer Services Supervisor, R31K, Midrand, Matric, SysAid, By design, NetSuite and Mitel and adv. Supervisory experience - staff management, disciplinaries, performance management, General Queries, Manage and process credits, distribution management - hot list, delays, Customer Feedback, reports, Call Statistic reports, courier/logistics/warehouse...

  • Route Planning Supervisor

    2 months ago

    Midrand, South Africa Bayteck Fire Cc Full time

    Bayteck, a National Company requires the services of a Route Planning Supervisor to be based at the head office in Midrand. Requirements are: - Minimum Matric - Associated further qualifications would be beneficial. - Previous experience in HSE and Sheq departments and sectors will be advantageous. - Minimum 3 years experience in a supervisor or management...

  • Technical Administrator

    5 days ago

    Midrand, South Africa Salesworx Full time

    The Technical Administrator will be responsible for processing all admin for the Emergency Care Technical Team.Areas of Responsibility: Quotes:Process quotations as per RFQ’s received from the Field Service Engineer.Ensure correct pricing quoted per modality, obtain selling prices for parts if required.Follow up with customers on quotes sent and not yet...

  • Servicing Administrator

    4 days ago

    Midrand, South Africa Ultra Personnel Full time

    The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency Care Technical TeamQualifications:Grade 12 certificate is the minimum requirementExperience Required:Previous experience would be beneficial, not a requirementSyspro or ERP computer experience will be an advantageComputer literacy and proficiency in MS...

  • Servicing Administrator

    4 days ago

    Midrand, South Africa Adzuna ZA B C2 Full time

    The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency Care Technical TeamQualifications:Grade 12 certificate is the minimum requirementExperience Required:Previous experience would be beneficial, not a requirementSyspro or ERP computer experience will be an advantageComputer literacy and proficiency in MS...

  • Store Supervisor

    2 months ago

    Midrand, South Africa Fidelity Services Group Full time

    **STORES SUPERVISOR**: **INTRODUCTION**:Your appointment as Stores Supervisor in the Technical Department is hereby endorsed. This job description supercedes all previous job descriptions issued to you. **REPORTING**: In the execution of your duties, you will report to the Regional Manager - Technical. **PURPOSE**: The aim of Stores Supervisor is to ensure...

  • Technical Administrator

    5 days ago

    Midrand, South Africa Salesworx Full time

    Job DescriptionThe Technical Administrator will be responsible for processing all admin for the Emergency Care Technical Team.Areas of Responsibility: Quotes:Process quotations as per RFQ’s received from the Field Service Engineer.Ensure correct pricing quoted per modality, obtain selling prices for parts if required.Follow up with customers on quotes...

  • Building Supervisor

    1 month ago

    Midrand, South Africa MECS Africa Full time

    South Africa, Gauteng - Midrand - R 50000 - R 60000 Annually Cost To Company My client is seeking a Building Supervisor with a Bachelors degree or a National Diploma in the building environment. **Requirements**: - Bachelors or National Diploma in Building Environment e.g. Civil Engineering, Building & Facilities Maintenance, Construction Management,...

  • Workshop Service Advisor

    1 month ago

    Midrand, South Africa Bosch Car Service Kyalami Full time

    Workshop Service Advisor Must meet the following requirements: - computer literate - exemplary customer service skills - must be able to manage conflict situations amicably - must be able to manage stress - written and verbal communication has to be beyond compare - driver's license would be a plus - traceable experience in the field, with references, is a...

  • Construction E&i Supervisor

    2 days ago

    Midrand, South Africa AMT Placement Services Full time

    We are currently recruiting a **Construction E&I Supervisor **for a **12 month contract **position ***in **Midrand/Secunda** that meets the following requirements: **Qualification, Experience & Requirements**: - Relevant Degree/Technical Qualification - Construction and Petrochemical experience - Electrical and Instrumentation Supervisor experience - Must...

  • Shift Supervisor

    3 days ago

    Midrand, South Africa CBRE Excellerate Full time

    Position title : Shift Supervisor Position reports to : DSC Operations Manager Grade : C2 Business Unit : CBRE Excellerate Location : Site **CBRE Data Centre Overview** CBRE manages the maintenance of Data Centres and is committed to the provision of an efficient and effective critical engineering maintenance service. The primary function is to...

  • Dispatch Supervisor

    1 month ago

    Midrand, South Africa GC Solar Midrand Full time

    **Job description**: We are looking for a dispatch supervisor to join us. The purpose of the Dispatch Supervisor is to ensure that all dispatch operations are executed seamlessly and efficiently, providing our customers with an exceptional level of service. **Responsibilities**: - Day to day supervision of the order preparation team and ensuring that all...

  • Technical Service Representative

    2 months ago

    Midrand, South Africa Precise Group Full time

    The Technical Service Representative position encompasses the back up of technical service to the sales team both on-site and in the office. **Salary**: Market Related **Typical Competencies Required**: - Good understanding of the construction industry and for Flooring. - Self-confident and persistent. - Technical background with quality control...

  • Warehouse Supervisor

    1 month ago

    Midrand, South Africa Fidelity Services Group Full time

    **Vacancy**: Warehouse Supervisor **Region**: Commercial **Reporting to **:Warehouse Manager - Kasper Smith **Overall Purpose of the Job**: Manage and maintain inventory. Plan, organize, supervise and participate in the operations and activities of the Warehouse. Train, assign, supervise and evaluate assigned staff. **Minimum Qualifications and...

  • Service Manager

    4 days ago

    Midrand, South Africa Fidelity Services Group Full time

    **Overall purpose of the job**:The overall purpose of this position would be related to the technical support functionality in the region as well as fulfilling a role as Site supervisor for technical installations as and when required. The incumbent is accountable for ensuring the necessary proof of work that was conducted handed in and attached to each job...

  • Market Development Supervisor

    7 days ago

    Midrand, South Africa Smollan Full time

    We’re on the lookout for an experienced **Market Development Supervisor** in **Midrand.** **As a Market Development Supervisor /Sales Supervisor you will be responsible for**: - Call Cycle Compliance and KPI achievement - POS installation, placement and replenishment at Trader outlets - Daily Reporting on HHT and across KPIs, driving look of success -...

  • Electrical Supervisor

    1 month ago

    Midrand, South Africa MECS Africa Full time

    South Africa, Gauteng - Midrand - R 500000 - R 600000 Annually Cost To Company My client is seeking an Electrical Supervisor in Maintenance. You will be responsible for ensuring that safety and quality and performance targets are met. You will execute the maintenance policy, standards and procedures and ensure a reliable safe system. Fire systems knowledge...

  • Operations Supervisor

    7 days ago

    Midrand, South Africa Benrues Group Full time

    An Operations Supervisor is required to supervise garden and vegetation maintenance service activities at various facilities (such as commercial, gated estates, municipalities, community and private parks, and government facilities) in accordance with vegetation management and maintenance techniques, safety protocols and standard operating...

  • Level 2: Call Centre Sales Supervisor =sales

    4 days ago

    Midrand, South Africa Fidelity Services Group Full time

    **Job Description: Level 2: Call Centre Sales Supervisor =Sales Outbound and Reconnection** **JOB TITLE**: Level 2 Call Centre Sales Supervisor (Customer Relations Coordinator Contact Centre) Reconnections **MAIN PURPOSE OF JOB**: - Ensure every moving client of FADT is assisted according to the required process. Achieve the required appointment numbers...