Customer Service Agent
2 weeks ago
Wise Pelican allows real estate agents and other professionals to quickly design and mail postcards utilizing our proprietary technology.
Primary responsibilities will include:
- Interfacing between customers and designers
- Assisting customers with learning the platform and making minor modifications to postcard templates
- Maintaining customer records, seting follow-up calls, and assisting prospective customers and customers through the ordering process
- In addition to ad hoq client requests and calls, you will also be responsible for building relationships with 100 clients through regular touch points and video calls.
To qualify for the position, you must:
- Be organized
- Have good attention to detail
- Have excellent written and oral communication skills
- Have a great attitude and a desire to be part of a growing company
- We will provide all technology, but must have high-speed internet access and UPS
- Must be able to work from 8 PM to 5 AM South Africa time. Monday through Friday
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Customer Services Agent
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