Customer Service Agent

4 weeks ago


Johannesburg, South Africa Buffalo International Logistics Full time

Requirements:

  • Matric
  • 2 + years in Customer Service
  • 2+ in Call Centre Environment
  • Computer Literate
  • Patient
  • Great Communication Skills
  • Ability to stay calm when customers are stressed or upset.

Responsibilities:

  • Ensure customer satisfaction and provide professional customer support.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.

Please note if you have not received any feedback in 2 week, consider your application unsuccessful.



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