Process Optimisation Lead

1 week ago

Johannesburg, South Africa Nedbank Full time

Job Family- Project, Process and Product
- Career Stream- Process
- Leadership Pipeline- Manage Self: Professional

**Job Purpose**Responsibilities**:

- Define the scope and estimations for process initiatives
- Proactively plan process deliverables based on relevant project delivery method
- Work with business stakeholders to prioritise process work
- Design and execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.
- Conduct As Is and To Be discovery, analysis and design using relevant analysis techniques
- Proactively engage with business on strategic initiatives which require process improvement
- Professionally consult with senior stakeholders across clusters.
- Ability to build business case to demonstrate business value & calculate ROI for business stakeholders
- Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture
- Define the process end-to-end view (Operating model)
- Understand process improvement & Enterprise Architecture frameworks
- Understand advanced process measurement (tying value chain processes to corporate performance metrics)
- Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools
- Ensure successful implementation of processes by evaluating benefit realisation
- In depth understanding of process and workflow streamlining, problem resolution, change management and relevant BPMS tool use
- Understand how change management integrates into the overall transformation initiative
- Develop communication plans that will facilitate the planned changes
- Develop mitigation strategies for cross-organizational impacts for process improvement projects
- Ability to use BPM related tools including project planning and tracking
- Understand how BPMS and RPA tools are used for process automation
- Ability to manage the capture of information in the BPM tools and review models for compliance with standards
- Ability to work with the data architects to define dataflow, data transformation, interface needs and sources for all information
- Understand big data concepts and how it will be used for research, customer experience management, and information mining
- Understand current and emerging technology landscape and how it can be used in the BPM context
- Understand all the regulatory and compliance drivers for the business within their customer domain.
- Understand the required risk controls within the risk appetite within their customer domain
- Essential Qualifications - NQF Level- Advanced Diplomas/National 1st Degrees
- Preferred Qualification- Relevant degree or post Grad degree in Computer Science/Information Systems/ Industrial Engineering / Business Degree / NQF 7- Preferred Certifications- LEAN/ SIX SIGMA - Yellow belt / CBPP/ Business Analysis- Minimum Experience Level- 4 - 7 years- Demonstrated proficiency of BPM, Change Management, and other methods that are part of a collaborative team. Demonstrated leadership on small-to-medium process and performance improvement engagements**Technical / Professional Knowledge**
- Business principles
- Principles of project management
- Relevant regulatory knowledge
- Management information and reporting principles, tools and mechanisms
- Presentation Skills
- System Development Life cycle(SDLC)
- Functions specific policies procedures and systems knowledge
- Modelling-EPC/BPMN/UML
- Process Measurements
- Analysis
- business consulting and facilitation skills
- People Skills
- Client focused process Design
- Process management Principles
- Business consulting and facilitation
- Behavioural Competencies- Decision Making
- Facilitating Change
- Influencing
- Continuous Improvement
- Building Partnerships
- Customer Orientation

**Employment Equity Statement**
- Preference will be given to underrepresented groups.- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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