Key Accounts Manager- North

6 days ago

Midrand, South Africa Pearson Full time

Key Account Manager HE: North

About Pearson

We are the world’s learning company with more than 24,000 employees operating in 70 countries and a mission to help people make progress in their lives through learning. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale.

Purpose

Promoting learning solutions within the Higher Education Market. The Key Account Manager North will be responsible for crafting & executing the Higher Education Sales Strategy and driving growth and performance for their respective Region.

The Key Account Manager responsibilities will include the following tasks:
Deliver strong financial performance
- Driving profitable growth and increasing market share for respective region.
- Identify Key Accounts in your respective region and map out sales plans and targets with the support of the Head of Sales for the North.
- Crafting and executing the Regional Higher Ed Sales Strategy with the support of the Head of Sales, focusing on profitable growth and customer satisfaction.
- Promote and position Pearson as a Market Leader in Education Products and Solutions.
- Identifying new market spaces and market disruptions in private and public sectors across your respective region with a focus on obtaining and maintaining sustainable market share and long-term growth in-line with operating income and revenue targets.
- Proactively detect and create revenue generating opportunities.

Stakeholder management
- Engaging, collaborating, and leveraging the learnings of key local colleagues to ensure the regional HE (Higher Education) strategy and landscape is understood and aligned.
- Developing and driving partnerships with key stakeholders such as agencies, regional Officials / stakeholders, and Corporates, to ensure that Pearson is viewed as a trusted partner in Education across the Region.
- Ensuring personal and brand credibility in the marketplace through regular interaction with stakeholders and customers, focussing on building the Pearson brand across the Region and providing relevant educational Products and Solutions that exceed expectations.
- Positioning Pearson across the Region as a thought leader in Education and lobbying institutions where necessary to see the benefits of the Pearson portfolio of products and services.

Market intelligence and New Opportunities
- Identifying and facilitating new product and service innovation, using the Pearson agile approach and market insights to position Pearson South Africa as a leader in education, in the Region.
- Presenting and facilitating the implementation of all new business projects across the Region, while ensuring the ongoing monitoring and reporting of opportunities, risks, and progress against plan, understanding that leadership alignment is mandatory.
- Representing Pearson at key Provincial or national trade shows across the Region.

Customer Centricity
- Deliver an exceptional customer experience ensuring our customers are the centre of all activities and decisions.

Leadership of Self
- Operate and work remotely and independently and as a member of a team
- Strives to build a healthy collaborative team environment and culture
- Demonstrating entrepreneurial mind set
- Ownership of personal development with support of Head of Sales
- Uphold and demonstrate Pearson’s Values across all internal and external stakeholders

Core Competencies
- Results Oriented: someone who delivers results.
- Highly Adaptable: Adopts agile principles in execution processes.
- Completer: Demonstrated ability to drive projects from initiation to completion, successfully closing deals with clients.
- People Oriented: Understands the role leadership and culture plays in Pearson’s success. Values the role people play in delivering results and utilizing Pearson products/services. Engages with internal and external stakeholders in a manner that is aligned with Pearson Values.
- Team Player: Ability to work collaboratively within a matrix environment
- Ability to work in an environment that is disruptive and on services and digital transformation journey
- Strong Influencing and Networking Experience
- Customer Service: Proven capability to understand and meet requirements from external customers.
- Confident/Capable in working with Provincial Officials and Corporate contacts
- Strong commercial acumen, financial and analytic skills
- Growth, Creativity, and Innovative Mindset.
- Performance driven and results oriented personality.
- Work well under heavy sales/quota pressure consistently.
- Excellent oral, written, time management and presentation skills.
- Able to quickly develop trusting and cooperative relationships over the phone and in person.
- Proficient in MS packages and able to learn new technologies

Qualifications and Experience
- Must emulate the Pearson ‘always learning’ culture having completed a Bachelor’s Degree.
- Currently

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