Hybrid Sales Consultant Meridian Wine Merchants

5 months ago

Cape Town, South Africa Managed People Solutions Full time

**Meridian Wine Merchants **is currently seeking an enthusiastic and proactive individual to fill the role of **Hybrid Sales Consultant **in the **Cape Town **region, they are on the lookout for someone who is deeply passionate about the **Wine Industry**, equipped with stellar communication skills, and capable of thriving in a dynamic sales landscape.

**Responsibilities**
- Effectively execute call procedures, in accordance with the SOP on pre, during and post call procedures.
- Effectively execute sales levers at outlet, in accordance with the SOP according to customer call procedure.
- Collect, capture, and maintain accuracy of all wines listed on all wine lists in your sales area as per the wine list data base SOP.
- Effectively execute stock allocation, by managing the stock allocation as per RSM requirements and stock allocation report.
- Submit all expense reports on time as per SOP.
- Log all calls and capturing interaction with customers on the handheld device as per SOP and RSM requirements.
- New product introduction, vintage changes, and upliftment procedure to be carried out as per SOP.
- Client Trade visits to be done as per the RSM’s requirements and according to SOP.
- Deliver customer satisfaction by call cycle management. Effective planning of the call cycle as per contact and coverage SOP.
- Plan and prioritize, demonstrate abilities to manage competing demands.
- Deliver customer satisfaction by assisting new customers in opening accounts, as per SOP on new accounts.
- Recording and promptly acting upon customers’ complaints, queries and requests and feedback accordingly as per Communication SOP and contact grid.
- Identifying and execute promotional opportunities/requirements as per the customers’ needs and promotional SOP.
- Identify training needs of the customer and execute according to a training plan.
- Understand the sales strategy as well as your personal sales target by customer and brand and deliver the result.
- Make yourself aware of the dress code and adhere to it (smart casual) as per SOP.
- Manage and take care of company assets including car, laptop, and handheld devices as per SOP.
- Submit all expense reports on time as per SOP.

**Qualifications and experience**
- Diploma relating to Sales, Marketing, Hospitality Management or Food and Beverage Management would be beneficial.
- 2-3 years Sales and Merchandising experience in a related FMCG environment / liquor industry.
- CWA Certificate Wine Course.
- Valid Driver's License.

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