Barista

2 months ago

Pretoria, South Africa Food Lovers Market Full time

Erasmus Park, Gauteng

Permanent 8 hrs p/shift

Work schedule: 6 shifts per week

TBC Cost to company

Start date: ASAP

Job description

This is a summary of what the job involves to help you decide if you are a good fit.
- A Barista is responsible for preparing and serving coffee and other beverages to customers in the Streatery. Their duties include working with other Baristas to help take orders, make drinks and provide timely service to customers. This position reports directly to the Streatery Manager and will be required to work different shifts across trading and non-trading hours, including Sundays and Public Holiday.What you'll do

This is a list of tasks that you will be responsible for doing on your days at work.
- Prepare and serve coffee and tea drinks that meet quality standards
- Properly handle and maintain all equipment
- Respond to orders, questions, concerns and complaints in a polite and efficient manner
- Demonstrate strong numeric skills to accurately handle cash and credit card payments, following appropriate cash handling procedures
- Operate a point of sale (POS) system effectively to process orders and payments
- Serve customers quickly and efficiently by providing exceptional customer service by going above and beyond to meet customer needs
- Possess appropriate product knowledge to assist customers in making informed choices by demonstrating thorough understanding of all the menu offerings
- Observe relevant health and safety standards
- Maintain clean and hygienic work station
- Maintain awareness of all promotions and advertisements when needed
- Maintain a positive attitude and create a welcoming atmosphere for customers and coworkers
- Exhibit professionalism and attention to detail in all interactions and tasks

**Requirements**:
This is a list of things you will need in order to be considered for this role
- Matric
- English
- Within 15km from job
- Clear criminal record

Preferences

Meeting the preferences would be a plus, but if you don't, it won't stop companies from considering you.
- Experience: Barista
- Experience: Minimum 1 years’ experience as a Barista

Application Process
- Potential Work Performance Assessment Battery
- Are you willing to work 6 shifts per week (including Sundays and Public holidays) across trading and non-trading hours?
- In which area do you currently live? (Please be specific in providing the suburb, district or city)
- Have you worked as a barista or in a similar role before?
- Have you used a cash register or computer-based point of sale (POS) system before?
- How do you ensure your workstation remains clean and organised?
- How do you monitor inventory and restock items during your shift?
- Which of the following best describes a flat white?
- How do you handle a situation where a customer is dissatisfied with their coffee?
- What steps do you take to ensure that espresso machines are properly cleaned and maintained?

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