(3 Days Left) Barista

2 months ago


Pretoria, South Africa Jobted ZA C2 Full time

Job Purpose:

The Barista is responsible for preparing and serving a variety of coffee drinks, along with pastries and cookies. The Barista must be able to work quickly and efficiently while maintaining a positive customer experience.

Key Responsibilities:

1. Coffee Preparation:

- Prepare and serve coffee drinks by following prescribed recipes and preparation techniques for coffee drinks.

- Ensure consistency and quality of each coffee drink prepared.

- Clean and maintain equipment, including espresso machines and grinders.

2. Customer Service:

- Greet all customers with a friendly and welcoming demeanor.

- Provide exceptional customer service by understanding customer needs and providing recommendations when necessary.

- Handle customer complaints professionally and resolve issues promptly.

3. Cash Handling:

- Process payments accurately using the cash register.

- Ensure that the cash register is balanced at the end of the shift.

- Follow company procedures for opening and closing the cash register.

4. Product Knowledge:

- Maintain up-to-date knowledge of coffee products, brewing methods, and trends.

- Provide information about coffee blends, preparation methods, and various products offered in the store.

5. Inventory Management:

- Assist with ordering and restocking coffee beans, milk, and other supplies.

- Monitor inventory levels and notify management when supplies are low.

6. Cleanliness:

- Maintain cleanliness and organization of the coffee shop.

- Follow health and safety guidelines when handling food and beverages.

- Ensure that the work area is clean and sanitized throughout the shift.

7. Teamwork:

- Collaborate with other team members to ensure smooth operation of the coffee shop.

- Assist in training new employees when necessary.

8. Compliance:

- Adhere to all company policies and procedures.

- Comply with all health and safety regulations.

Skills and Qualifications:

- Previous experience as a Barista or in a similar role preferred.
- Knowledge of coffee brewing methods and equipment.
- Excellent customer service skills.
- Strong communication skills.
- Ability to work in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Ability to stand for long periods.
- Basic math skills for cash handling.

Working Conditions:

- The Barista will work in a café environment with a high volume of customers.
- May require early morning, late evening, weekend, and holiday shifts.

Physical Requirements:

- Ability to lift up to 20 pounds.
- Standing for extended periods.

Education:

- High school diploma or equivalent.

Experience:

- Experience in a café or food service environment preferred.


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