Front Office Adminisitrator

2 weeks ago


Cape Town, Western Cape, South Africa HotelJobs Full time

A 4* Luxury Hotels is looking to recruit a Front Office Administrator to provide overall Front Office Administration with key focus on Debt Collection for Front Office and Conferencing Departments.


Key responsibilities will include:

  • Follow up on payment for Group & Individual Accounts
  • Follow up on Conferencing Account Payments
  • Compile Front Office Month end reports
  • Prepare all Group Arrivals and check Billing Instructions before departure
  • Liaise across departments and with guests
  • Manage all the administrative issues in the department
  • May be requested to cover Duty Management Shifts

Requirements:

  • Hospitality qualification beneficial
  • At least 4 years previous front office experience in a similar position or at reception
  • Knowledge of Fidelio Front Office systems would be advantageous
  • Driver's license advantageous
  • Above average computer skills with excellent ability to work with excel
  • An aptitude for figures and reconciliations

Competencies:

  • Excellent communication skills spoken and written
  • Reliability and Adaptability
  • Planning and organising
  • Results orientated
  • Stress tolerance and able to work under pressure
  • Accuracy and excellent attention to detail
  • Integrity


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