Front Office Administrator

2 weeks ago


Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

Are you ready to embark on a journey of excellence? Join this renowned hotel, where success meets passion and innovation joins forces with hospitality.

They're not just a hotel, they're a family, and they're seeking a Front Office Administrator to be the hero of their team

Elevate Your Career Path:

Imagine working in a place where respect, progress, and community thrive. This hotel is more than just a destination; it's a hub of positive change.

They're not just proud of their reputation; they're proud to be a beacon of employee wellness, community upliftment, and environmental consciousness.


Key Responsibilities to Ignite Your Passion:
As the Front Office Administrator, you'll be at the heart of the operations, shaping unforgettable experiences for guests and colleagues alike

Your responsibilities will include:

  • Follow up on payment for Group & Individual Accounts
  • Follow up on Conferencing Account Payments
  • Compile Front Office Month end reports
  • Prepare all Group Arrivals and check Billing Instructions before departure
  • Liaise across departments and with guests
  • Manage all the administrative issues in the department
  • May be requested to cover Duty Management Shifts

  • Skills that Make You Shine:
  • Hospitality qualification beneficial
  • At least 4 years previous front office experience in a similar position or at reception
  • Knowledge of Fidelio Front Office systems would be advantageous
  • Driver's license advantageous
  • Above average computer skills with excellent ability to work with excel
  • An aptitude for figures and reconciliations

  • Rewards Beyond Imagination:
  • Unleash your potential in an empowering environment that fuels your growth.
  • Enjoy a remuneration package that includes medical aid and retirement benefits your wellbeing is our priority.
  • Embrace 21 working days of leave per annum, because your adventures matter.
  • Dive into a treasure trove of additional company benefits that make life even sweeter.
  • Elevate your skills through training and development opportunities that light up your career path.


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