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Fraud Detection Analyst

4 months ago


Johannesburg, South Africa Initiate international Full time

A leading iGaming affiliate firm has an amazing new opportunity for a **Fraud Detection Analyst** to join their team in **Johannesburg**. Due to the continued rapid expansion and growth journey of their extremely strong and well-established organisation, they are looking for you to detect credit card fraud, identity theft and syndicates making use of compromised financial instruments. Does this **job** sound like the challenge you’ve been waiting for? Get in touch with us today
Your key **job** responsibilities as the **Fraud Detection Analyst** in **Johannesburg** will include:

- Monitor the day-to-day alerts served from our internal systems, to minimise fraud exposure
- Determine existing fraud trends by analysing customer accounts and transaction patterns
- Review customer withdrawals to ensure that these are legitimate
- Conduct complex or challenging customer investigations to ensure that potential risk to the business is mitigated effectively and swiftly
- Write reports and document evidence, findings and recommendations whist ensuring confidentiality of all information collected during the investigation
- Administrative customer account management including accurately updating customer notes/records
- Keep up to date with fraud trends and share these to shake holders, in the form of awareness campaigns
- Support Compliance initiatives on an ongoing basis to ensure that regulatory requirements are adhered to

Requirements for this **Fraud Detection Analyst** job* in **Johannesburg**:

- 2 years of financial services experience, with a focus on Fraud mitigation
- Experience in the iGaming, insurance and financial services industry (preferred)
- Tertiary qualification (preferred)
- Exposure to Risk, Fraud and Customer Service areas
- Experience in chargeback procedures
- Knowledge of investigating fraud cases, analysing fraudulent trends and identifying processes/system enhancements to reduce fraud risk and losses while improving systems
- Familiarisation with various online payment methods and products
- Experience of reviewing customers due diligence documentation and ability to spot tampered documentation
- Meticulous and ability to work accurately under pressure
- An understanding of legislation and regulations in fraud and risk mitigation
- Excellent analytical skills to detect fraudulent activities
- Knowledge of online casino products and their associated risks
- Meeting deadlines and due dates comes naturally

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**Job Type**: Permanent