IT Support Administrator

2 weeks ago


Stellenbosch, South Africa Exceed Recruitment and Human Resource Consultants Full time

**Reference**: SJ 7502

**Consultant**: Sone Johnson

**Descriptions**:
Assist with telephonic IT support
Creating tickets for walk-in and call-in requests
Assign tickets to support agents
Escalate incidents & priority support
Help enforce policies and procedures
Setup & assist with Video conferences and boardroom equipment
Monitor, remind & assist IT support agents to follow up on calls
Log support calls with suppliers and follow up
Source quotes
Place and follow up on orders
Ensuring orders and approvals are collated
Stock control & ensuring remotely delivered stock is captured
Issue and collect IT assets from users
Setup and manage meetings
Manage courier delivery and collections
Create and post information & training material on internal media groups
Arrange resource bookings and pool vehicles

**Various admin duties incl**: Capturing, reporting, document & record management.

**Qualifications**:
3 Years + Industry Experience
Strong administration skills
Great interpersonal and communication skills
Experience working with customers and technicians
Previous experience working with ticketing systems
Organised and able multi-task
Attention to detail
Well-developed written and verbal communication skills, including the ability to communicate technical concepts to non-technical staff
Analytical and problem-solving abilities with a keen attention to detail
Able to work in a team-oriented, collaborative and fast-paced environment

**How to Apply**:
If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.



  • Stellenbosch, South Africa Urang Full time

    **JOB TITLE** Service Support Administrator **NAME OF THE COMPANY** Block Management Solutions (PTY) Ltd **LOCATION** Stellenbosch, Cape Town **JOB PURPOSE Are you skilled in managing complex tasks and ensuring smooth operations? Urang Property Management Ltd in Fulham are seeking a meticulous Service Support Administrator for our Health and Safety...


  • Stellenbosch, South Africa Disruptive IT Full time

    Job Requirements, - O365 (All apps especially licencing and troubleshooting) - Be Mobile (have own vehicle and be willing to use it for work purposes and claim back petrol afterwards) - Have worked with VIP’s / All types of users - Remote support and on site physical support - Be available to travel when requested(within south Africa) - Basic and...


  • Stellenbosch, South Africa Urang Full time

    **Job Title**: Administrator / Investment Support Assistant **Location**: Cape Town, South Africa **Company Overview**: Oakham Wealth Management, a UK-based investment management firm, is seeking a highly organized Administrator / Investment Support Assistant to join our remote team in. As a boutique company, this role is essential for supporting our...


  • Stellenbosch, Western Cape, South Africa Legal Aid South Africa Full time

    As part of Legal Aid SA's national footprint, the Western Cape/Northern Cape Provincial Office seeks a skilled Financial Administrator to provide financial administration support to the Province.Key responsibilities include maintaining records, compiling reports, performing finance and administrative tasks, and managing information. The ideal candidate will...


  • Stellenbosch, South Africa Exceed Hr Full time

    **Reference: SJ 7502** **Consultant: Sone Johnson** **Descriptions**: - Assist with telephonic IT support - Creating tickets for walk-in and call-in requests - Assign tickets to support agents - Escalate incidents & priority support - Help enforce policies and procedures - Setup & assist with Video conferences and boardroom equipment - Monitor, remind &...


  • Stellenbosch, Western Cape, South Africa Helderberg Personnel Full time

    finance and admin suuport Purpose of this role: To provide financial administration support for local fruit sales and other supplier needs. Coordinate/support fruit export sales activities and provide administrative support to the Commercial Managers. Assist with monthly recons and provide feedback to relevant parties. This position will work closely with...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte- Providing administrative support to the principal investigator and project manager of a multi-site clinical trial, as well as planning and scheduling of the project manager's electronic diary;Handling transport and accommodation reservations;- Handling correspondence and general telephonic and electronic enquires;- Organising internal and...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/PligteAssisting the allied health science coordinators with administrative support;- - Assisting the collaborative care coordinator with administrative support;- - Assisting the postgraduate programme coordinator with administrative support;- - Arranging meetings and appointments;- - Taking notes and minutes of meetings;- - Assisting with project...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte The Student Support Coordinator in FASS serves as the primary liaison between students and University support services. The purpose of the role is to promote and enhance student success for all undergraduate students in the Faculty, with a specific focus on students enrolled in the ECP. The ideal incumbent will have knowledge of the diverse...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte **Overall administration of the capacity building programme**Administration of the annual capacity building calendar of the Postdoc Office;- Initiating marketing and visibility of training offerings in a timely manner;- Coordinating venues and logistics related to training (engaging with facilities managers for hiring of venues);- Processing...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte - Providing general administrative support to the Head of the Division, as well as to academic and support staff; - Compiling and editing correspondence, reports and other forms of communication; - Filing documents, as well as entering data and maintaining databases (e.g., members lists, distribution and contact lists); - Maintaining and...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte Providing administrative and secretarial support to the academic personnel of the Division of Community Health Systems and Public Health, as well as to all undergraduate programmes of the Division, and for selected postgraduate programmes. The post entails a wide variety of functions relating to organising, coordinating and monitoring,...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte - Providing comprehensive general and logístical support for doctoral studies in the Faculty of Medicine and Health Sciences (FMHS); - Data capturing, quality control and analysis; - Knowledge-building and research-oriented tasks; - Performing routine and regulatory tasks related to the doctoral programme; - Administrative support and quality...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte - Assisting with following up with unregistered students to ensure that they are re-registered; - Loading marks for undergraduate and postgraduate modules; - Requesting changes to student records; - Ensuring that assessments are timeously scheduled according to standard operating procedures; - Facilitating the discontinuation, interruption or...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte **This position has seven main components, as follows**: - Office, financial and asset administration for the FMHS Doctoral Office and Predoctoral Short Course; - o Document and database management, data capturing, extraction, and interpretation/analysis; - o Providing support to students and supervisors in research degrees; - o Examiner...


  • Stellenbosch, South Africa CECO Full time

    **Events Conference Administrative Assistant responsibilities** As a Events Conference Administrative Assistant, your responsibilities typically provide support in event conference administration and clerical support to the Conference and Business Events team. Assists with all logístical and administrative arrangements. - Conferences have a specific shared...


  • Stellenbosch, South Africa Helderberg Personnel Full time

    My client, an established fruit exporter based in Stellenbosch is seeking to employ an **Office Administrator.** administrator|office admin|office administrator **Requirements for applicants**: - Tertiary education require - 3 - 5 Years experience - Must live in or in close surrounding of Stellenbosch **Key Performance Area**: - Office Maintenance -...


  • Stellenbosch, South Africa Stellenbosch University Full time

    Duties/Pligte - Finansiële administrasie: - Departement se kostepunte - Vastetermynaanstellings - Ad hoc-betalings - Lokaalbesprekings - Boekbestellings - Administrasie van die Departementele bateregisters - Administrasie van kortkursusse - Administrasie van dagkonferensies / simposiums / praktykwerkgroepe - Administrasie van die Departementele webblad -...


  • Stellenbosch, Western Cape, South Africa Frank Consult Full time

    Our client is seeking a detail-oriented and proactive Construction Administrator to provide essential support to the Head Construction Manager and the project management team. This role is key to ensuring the smooth operation of a prestigious development project in Stellenbosch.Key Responsibilities:Assist with project documentation, including contracts,...


  • Stellenbosch, Western Cape, South Africa Frank Consult Full time

    Our client is seeking a detail-oriented and proactive Construction Administrator to provide essential support to the Head Construction Manager and the project management team. This role is key to ensuring the smooth operation of a prestigious development project in Stellenbosch.Key Responsibilities:Assist with project documentation, including contracts,...