Engagement Manager

3 months ago


Umhlanga, South Africa Ntiyiso Consulting Group Full time

The Engagement Manager leads the day-to-day planning, execution and delivery of client projects whilst managing scope, quality, schedules and budgets, as well as guiding and developing individual team members.

This role further ensures that applicable governance and compliance protocols are upheld in line with the PID (Project Initiation Documents) to ensure positive impact and sustainable results.

Overall, the Engagement Manager is responsible for managing clients’ expectations of projects, communicates effectively with clients, and applies effective problem-solving techniques and above all, anticipates and communicates project risks and find mitigations for them.

KEY RESPONSIBILITIES

**Client Solution**
- Understands client problems at a project/ workstream level and can give suggestions and recommendations
- Applies critical reasoning skills in analysing problems and seeking alternative solutions
- Undertakes research, generates insights, and presents these to clients and other stakeholders
- Applies advanced problem-solving skills and models scenarios that may lead to sales opportunities
- Identifies appropriate and skilled resources aligned to project goals and client mandates
- Applies project management knowledge and techniques to ensure delivery of complex projects within scope, budget, and quality parameters
- Drives project governance activities for both internal and external stakeholders

**Building Relationships**
- Forms long-term collaborative relationships with clients across all levels
- Delivers customer-centric solutions
- Demonstrates change management competence and stakeholder management (identifies challengers, resistors, and enablers within the client’s environment)

**Team Player**
- Is aware of when to promptly escalate issues to the appropriate parties in order to find a solution.
- Portray collaborative attitude
- Provide feedback, upward and downward

**Growing The Firm**
- Produces effective proposals by adhering to the Ntiyiso process and putting them through problem-solving exercises.
- Identifies opportunities for current and new clients

**QUALIFICATIONS AND EXPERIENCE**

Essential Requirements - Bachelor’s degree in engineering | Operations management | Financial management| Business management
- Years of managerial experience in management consulting/ 10 - 15 years

in an operational environment (financial services/manufacturing)

**Desirable Requirements**
- Master’s in business administration (MBA) or studying towards an (MBA) will be advantageous
- Additional Qualification - Project Management is highly recommended, or

equivalent certification in project management is an added advantage.

**Other Requirements**
- Must have a valid driver’s license and own vehicle

**Location**:

- Umhlanga, KwaZulu-Natal (required)


  • Engagement Manager

    3 months ago


    Umhlanga, South Africa Nutuncx Full time

    **Job Purpose**: The Engagement Manager’s core function is to drive the ownership and accountability of the engagement function. To lead a highly energised, top performing Engagement Team to support the overall objectives of the business. This team’s objective is to add the WOW factor to the people experience through the Engagement and Wellness...


  • Umhlanga, South Africa GBS Full time

    Are you driven by a passion for cultivating a vibrant employee culture and fostering engagement? Do you excel in designing and executing innovative employee engagement strategies and thrive in problem-solving? We are seeking a dynamic people-focused **Employee Engagement Officer** to spearhead initiatives that build a positive workplace atmosphere and boost...


  • Umhlanga, South Africa Kura (SA) Full time

    Kura is a global CX outsourcer. We are in business because we want to help people to develop and to reach their full potential. We are building a culture that shifts the mind-set from focusing on “things and stuff” to “people and behaviour”. We call this process “Crossing the Bridge”. Our Vision is to be recognised as “Unrivalled in Developing...


  • Umhlanga, South Africa Ntiyiso Consulting Group Full time

    The Manager Marketing/Activation position is pivotal in driving client engagement, business development, and the successful execution of consulting projects within the regional office. The role requires a blend of strategic vision, operational leadership, and client relationship management skills Key Responsibilities **Tender administration** - Ensure that...

  • Junior Audit Manager

    3 months ago


    Umhlanga, South Africa RPO Recruitment Full time

    RPO Recruitment's client is currently hiring for the position of Junior Audit Manager in Umhlanga, KwaZulu-Natal. As a Junior Audit Manager, you will be responsible for overseeing audit engagements, ensuring compliance with audit standards, and maintaining client relationships. **Responsibilities**: - Conducts assigned audit engagements successfully from...

  • Social Media Manager

    3 months ago


    Umhlanga, South Africa Prodigious Full time

    **Job Description**: The **Social Media Manager **is for someone who has a **passion for social media**, with sound knowledge of digital marketing and **strong multi-lingual copy writing skills**. A real social media native, highly active and comfortable with social media platforms and understanding of the different roles they play and criteria for building...

  • Community Manager

    3 months ago


    Umhlanga, South Africa Prodigious Full time

    Company Description Prodigious is the Content and Production division of Publicis Groupe Africa and is driven by an experienced team of professionals who strongly believe in the power of collaboration. We are passionate about producing relevant and engaging content and experiences, whilst at the same time building sustainable & long-term partnerships with...

  • Senior Audit Manager

    3 months ago


    Umhlanga, South Africa RPO Recruitment Full time

    RPO Recruitment is currently seeking a skilled and experienced Senior Audit Manager to join our client's team. As a Senior Audit Manager, you will be responsible for managing audit engagement teams, providing a high level of client service, and fostering growth for team members, clients, and yourself. Our client values a commitment to quality work balanced...

  • Operations Change

    3 months ago


    Umhlanga, South Africa Huntswood Full time

    **Job Overview**: Huntswood is looking for a professional who plans, implements, and evaluates change initiatives delivering governed change and mobilisation which support a fast-paced contact centre operation. The Operation Change Delivery Manager will be responsible for managing the end-to-end change gateway process for the timely delivery of change...

  • Inventory Manager

    3 months ago


    Umhlanga, South Africa Code Red Recruitment Full time

    **Role Intent**: - Responsible for optimal onsite Inventory stock holding from both a financial and operational perspective - Responsible for Inventory Operations Management (receiving, issuing, verification and expediting) - Responsible for Stakeholder Management (customer centric) - Use analytical data and insights to partner with various stakeholders in...

  • Restaurant Manager

    3 months ago


    Umhlanga, South Africa Kauai Restaurant Full time

    Very busy restaurant serving healthy food as sit down and takeaway. Fast service with polite and helpful attitude. customer engagement a must. leadership skills required to manage staff of 15 people. Essential experience required in Micros POS Essential experience needed in Excel for administrative work. Record keeping essential. **Job Types**:...

  • Senior Account Manager

    3 months ago


    Umhlanga, South Africa 101 Careers Full time

    Company Description Location - flexible across SA, remote model, needs to come into the regional office once a month max, Experience - must have strong Account and client management experience, preferably in a technology deployment role, growing accounts and business development Excellent communicator and good problem solver Rem - flexible based on skillset...

  • BI & Data Manager

    3 months ago


    Umhlanga, South Africa BET Software Full time

    **We Want You**: **You Bring**: - At least 3-5 years’ experience managing software development Teams and B.I Teams. - At least 3 -5 years’ experience working in a high transactional environment. - At least 8 years of experience using SQL (T-SQL, Spark, SQL Reporting Services, etc). - At least 6 years in a technical role within the IT software...

  • Social Media Manager

    3 months ago


    Umhlanga, South Africa HotelJobs.co.za Full time

    **Social Media Manager -** **5* Award Winning Hotel Collection -(Southern Africa)** **Umhlanga KZN based or Cape Town - Camps Bay based** **Job Summary**: As the South African Social Media Manager you will be responsible for the assistance of the general social media department for all 4 southern African properties ( all World Class 5* Properties) You...

  • Social Media Manager

    3 months ago


    Umhlanga, South Africa Career Pathfinders Full time

    **Social Media Manager - 5* Award Winning Hotel Collection -(Southern Africa)** Job Summary: As the South African Social Media Manager you will be responsible for the assistance of the general social media department for all 4 southern African properties ( all World Class 5* Properties) You will help execute our overall global social media strategy through...

  • IT Project Manager

    3 months ago


    Umhlanga, South Africa BET Software Full time

    **We Want You**: **You Bring**: - Relevant Diploma/Degree in Project Management or studying towards. - CAPM/Scrum/Agile Certification. - Microsoft IT Certifications in MS Projects and Excel (advantageous). - PMP or Project Management Certifications (advantageous). - Minimum of 2-3 years of IT project management experience. - 2-3 years of experience in an...


  • Umhlanga, South Africa Rewardsco (Pty) Ltd Full time

    We have an exciting new position for an individual who is passionate about social media and has a sound knowledge of digital marketing. The successful incumbent would be a social guru who loves to engage with the masses. **Key Accountabilities**: - Community Management - Daily Monitoring of various Social Pages for various Brands. - Social Media Management...


  • Umhlanga, KwaZulu-Natal, South Africa AECOM Full time

    About the RoleWe are seeking a highly skilled Senior Dam Engineer to join our team at AECOM. As a key member of our Dam Engineering group, you will be responsible for leading the technical design and analysis of dam projects from conceptual to detailed stages.Key ResponsibilitiesTechnical Leadership: Provide technical guidance and oversight to ensure that...


  • Umhlanga, South Africa Rewardsco Full time

    **Job Details**: - Division Rewardsco Sales- Business Unit Marketing- Minimum experience Entry Level- Company primary industry Telecommunications- Job functional area MarketingWe have an exciting new position for an individual who is passionate about social media and has a sound knowledge of digital marketing. The successful incumbent would be a social guru...


  • Umhlanga, South Africa iKhokha Full time

    Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...