Community Manager

5 months ago

Umhlanga, South Africa Prodigious Full time

Company Description

Prodigious is the Content and Production division of Publicis Groupe Africa and is driven by an experienced team of professionals who strongly believe in the power of collaboration. We are passionate about producing relevant and engaging content and experiences, whilst at the same time building sustainable & long-term partnerships with our clients.

This is a fantastic opportunity to work with one of South Africa’s leading creative agencies on cutting edge, creative and exciting projects, as well as with global brands. This is also an excellent opportunity to learn and grow within the Publicis network locally and globally.

**Job Description**:
**MUST BE DURBAN BASED.**

We’re looking for a young, socially savvy Community Manager/Social Curator** **to join our team, working from our Durban office.

The **Community Manager/Social Curator role **is for someone who has a **passion for social media**, with sound knowledge of digital marketing and **strong multi-lingual copy writing skills**. A real social media native, highly active and comfortable with social media platforms and understanding of the different roles they play and criteria for building successful interactions. You’ll need to have your finger on the pulse of social media platforms, trends and opportunities.

**The Community Manager/Social Curator will be responsible for**:

- Daily monitoring and community management of multiple social media accounts for the Nivea brand
- Responsible for proactively engaging with communities of consumers on the various platforms
- Identifying key communities and platforms to engage and provide a platform to demonstrate Nivea’s skin expertise
- Identifying influencers, brief and work with them to establish and reinforce Nivea’s skincare expertise in a meaningful and credible way
- Creating written content
- Building of content calendars and scheduling of content in line with social media best practice.
- Proposing new content ideas based on your understanding of the brand community and the skincare social universe, being able to collaborate with creative teams and eventually create some in-the moment content on your own
- Respond to comments and customer queries in a timely manner
- Create consumer Q&As for approval
- Scout content and accounts to interact with real time
- Monitor and report on channel performance and community learnings.
- Organize and participate in events to build community and boost brand awareness
- Build relationships with customers, potential customers, industry professionals and journalists

Specific Responsibilities:

- Accurately engaging with social media queries or comments across multiple platforms (Facebook, Twitter, Instagram, TikTok, YouTube) in line with brand tone and guidelines.
- Scheduling social media posts accurately and timeously in line with content calendar.
- Building content calendars in line with social media best practice.
- Monitoring and measuring the impact of content, and analysing, reviewing and contributing to the delivery of Social Media reports.
- Working with the social media and account management teams to support any agency and client requirements through administrative, community management and research tasks.
- Reading and understanding Content Strategy Documents, giving input where you feel you can add value.
- Coordinating and executing social media competition and prize draws, working closely with the account management and production teams.
- Creation and management of effective crisis management communication
- Social media event coverage (during and after work hours)
- Looking out for and assessing opportunities to engage the brand’s followers at the next level.
- Immersing yourself in local and international news, always on the lookout for opportunities to be tactical.

Personal Profile and Skills Requirement:

- Have excellent multi-lingual writing skills backed by strong inter-personal skills
- Be constantly curious
- Highly organised
- Multi-tasker
- Easily self-manage
- A passion for creating content for brands on social media channels.
- Being deadline driven and pulling out all the stops to ensure that assigned tasks are completed accurately and on time.
- Have a presence on all the latest social media platforms and understanding of social media ad-units.
- Have an 'always-on' approach to life
- Find satisfaction in closing conversations successfully and accurately on social channels.
- Enjoy unlocking proactive social ideas.
- Have a willingness to learn and progress.

**Qualifications**:

- Qualification in Marketing, Advertising or Communications
- Facebook Blueprint, Twitter Flight School or similar social media qualifications will be advantageous
- Working experience (or internship) in social media and/or community management for a brand on social media
- Experience in using social media tools (eg. Falcon IO, Sprinkler, Hootsuite, Sprout Social)
- Journalist, editorial and possibly digital research experi

  • Engagement Manager

    5 months ago

    Umhlanga, South Africa Ntiyiso Consulting Group Full time

    The Engagement Manager leads the day-to-day planning, execution and delivery of client projects whilst managing scope, quality, schedules and budgets, as well as guiding and developing individual team members. This role further ensures that applicable governance and compliance protocols are upheld in line with the PID (Project Initiation Documents) to...

  • Spa Manager

    5 months ago

    Umhlanga, South Africa Integrated Spa Solutions Full time

    **Umhlanga, KwaZulu Natal**: - Seeking an experienced **SPA MANAGER **for an Upmarket Day Spa. Beauty Diploma preferably CIDESCO, SAAHSP and/or ITEC an advantage. **Minimum 2 years’ experience **as Spa Manager. Very Professional and presentable for Upmarket Environment Required to understand financial statements and manage a spa operating budget, have...

  • Admin Manager

    4 months ago

    Umhlanga, South Africa Pahlavi Properties Full time

    We are looking for an energetic Admin Manager to join our team. Your ability to clearly communicate in a friendly and professional manner is a vital skill required for this position. The duties you will be required to perform are as follows**: - Prepare, organise and store information.** - Take all information received from maintenance & management and...

  • Project Manager

    4 months ago

    Umhlanga, South Africa Nutuncx Full time

    **Job Purpose**: Nutuncx is currently looking for a Project Manager to join our company. In this role, you'll be responsible for overseeing operational transitions in our company and ensuring that the transitions are implemented according to schedule and budget. You'll also update management, personnel, and clients on any prospective transition-related...

  • Leasing Manager

    5 months ago

    Umhlanga, South Africa Excellerate Full time

    Main purpose / objective of the position: Develop annual leasing strategies and ensure that renewals are completed within determined timeframes as per client requirements. Liaise and negotiate transactions with current and prospective tenants and ensure that the Company’s interests in respects relating to finance, legal and tenant mix are met. Canvassing...

  • Talent Manager

    6 months ago

    Umhlanga, South Africa Richfield Graduate Institute of Technology Full time

    **Responsibilities**: - Conduct research and analyse data to identify workplace issues, such as employee turnover, job satisfaction, and productivity. - Develop programs and interventions to address workplace issues and improve organizational effectiveness. - Conduct assessments, including employee assessments, job analysis, and organizational climate...

  • Social Media Manager

    5 months ago

    Umhlanga, South Africa Prodigious Full time

    **Job Description**: The **Social Media Manager **is for someone who has a **passion for social media**, with sound knowledge of digital marketing and **strong multi-lingual copy writing skills**. A real social media native, highly active and comfortable with social media platforms and understanding of the different roles they play and criteria for building...

  • General Manager

    1 month ago

    Umhlanga, South Africa Tiger's Milk Umhlanga Full time

    Tiger's Milk Umhlanga seeks an experienced General Manager to run our restuarant. Reporting to the Area Manager, The Management team will be responsible for the management and overall responsibility of the restaurant. Supervision, performance management and effective delegation to various junior managers and staff to ensure an efficient and smooth-running...

  • IT Project Manager

    5 months ago

    Umhlanga, South Africa BET Software Full time

    **We Want You**: **You Bring**: - Relevant Diploma/Degree in Project Management or studying towards. - CAPM/Scrum/Agile Certification. - Microsoft IT Certifications in MS Projects and Excel (advantageous). - PMP or Project Management Certifications (advantageous). - Minimum of 2-3 years of IT project management experience. - 2-3 years of experience in an...

  • Reservations Manager

    4 weeks ago

    Umhlanga, KwaZulu-Natal, South Africa Radisson Hotel Group Full time

    Job Title: Reservations ManagerAt Radisson Hotel Group, we are seeking a highly skilled and experienced Reservations Manager to join our team. As a key member of our reservations department, you will be responsible for ensuring the smooth running of the reservations process, delivering exceptional guest experiences, and driving revenue growth.Key...

  • Night Manager

    6 months ago

    Umhlanga, South Africa HotelJobs.co.za Full time

    Are you a natural leader with a passion for hospitality and exceptional guest service? Do you thrive in a dynamic environment where you can make a difference every night? If so, we invite you to join our team as a Night Manager. As the Night Manager, you'll be responsible for managing all aspects of hotel operations during the overnight shift. You'll serve...

  • Operations Manager

    2 weeks ago

    Umhlanga, KwaZulu-Natal, South Africa WNS Global Services Full time

    Job Title: Assistant ManagerWNS Global Services is seeking a highly skilled Assistant Manager to join our Workforce Management team. As a key member of our team, you will be responsible for ensuring the correct number of agents are available to meet our service level targets.Key Responsibilities:Develop and maintain short and long-term forecast and capacity...

  • Workforce Manager

    1 month ago

    Umhlanga, KwaZulu-Natal, South Africa WNS Global Services Full time

    {"Job Title": "Assistant Manager", "Job Description": "Job SummaryWe are seeking a highly skilled Workforce Manager to join our WNS Global Services team. As a key member of our workforce management team, you will be responsible for planning and managing our resources to ensure we meet our service level agreements.Key ResponsibilitiesDevelop and maintain...

  • Workforce Manager

    2 weeks ago

    Umhlanga, KwaZulu-Natal, South Africa WNS Global Services Full time

    Job Title: Assistant ManagerAt WNS Global Services, we are seeking an experienced Assistant Manager to join our Workforce Management team. As a key member of our team, you will be responsible for ensuring the correct number of agents are available to meet our service level targets.Key Responsibilities:Develop and maintain short and long-term...

  • Spa Manager

    4 months ago

    Umhlanga, South Africa HotelJobs.co.za Full time

    Our client in the hospitality industry is urgently looking to employ an experienced Spa Manager at their organization Location: Umhlanga, KZN **Requirements**: - Delivering 5* service to all clients - Team Leader, professional and vibrant confident demeanour - International Qualification ITEC/SAAHSP/CIDESCO/CIBTEC - Minimum 3 years practical experience in...

  • Spa Manager

    4 months ago

    Umhlanga, South Africa Seasoned recruitment Full time

    **Spa Manager** **As spa manager, a highly motivated individual will play an important role in the day-to-day operations of the spa by ensuring a culture of care** **and service excellence to guests in line with international Hotel brand standards.** **Requirements for the role**: - Delivering 5* service to all clients - Team Leader, professional and...

  • Spa Manager

    5 months ago

    Umhlanga, South Africa Seasoned recruitment Full time

    **Spa Manager** **As spa manager, a highly motivated individual will play an important role in the day-to-day operations of the spa by ensuring a culture of care** **and service excellence to guests in line with international Hotel brand standards.** **Requirements for the role**: - Delivering 5* service to all clients - Team Leader, professional and...

  • BI & Data Manager

    4 months ago

    Umhlanga, South Africa BET Software Full time

    **We Want You**: **You Bring**: - At least 3-5 years’ experience managing software development Teams and B.I Teams. - At least 3 -5 years’ experience working in a high transactional environment. - At least 8 years of experience using SQL (T-SQL, Spark, SQL Reporting Services, etc). - At least 6 years in a technical role within the IT software...

  • Store Manager

    2 months ago

    Umhlanga, South Africa The Pantry Convenience store Full time

    We are looking for a reliable, dedicated and hard working individual. Someone who can bring their skills and experience into our store management. **Following skills required**: - Staff Management - Staff Rosters - Attendance Keeping - Staff Performance - Upselling and communication - Stock control - Store Management - Customer Service - Problem...

  • HR Manager

    2 weeks ago

    Umhlanga, KwaZulu-Natal, South Africa Fouche & Co Recruitment Full time

    Key Responsibilities:Payroll Management: Oversee the entire payroll process for a workforce of 500+/-, including both permanent and casual employees. Ensure accurate and timely processing of payroll, including calculating wages, deductions, bonuses, and overtime. Manage mixed payroll systems, ensuring compliance with company policies and relevant labor laws....