Junior Sales Account Manager
7 days ago
Key Responsibilities
- Build and maintain relationships with key decision makers within the BPO.
- Act as the primary point of contact for the BPO and manage all account-related activities.
- Collaborate with internal teams at the BPO to ensure customer satisfaction and resolve any issues.
- Monitor and report on BPO performance and provide regular updates to management.
- Review and approve monthly BPO invoices ensuring it aligns with the agreement and any performance penalties.
**Requirements**:
- 1+ years’ experience in a customer relationship management role
- Excellent interpersonal and communication skills.
- Excellent organizational skills.
- Ability to work independently.
Personal Attributes
- Adaptability and flexibility
- Team player
- Energetic
- Willingness to learn.
**Salary**: R10,000.00 - R15,000.00 per month
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